LEBAH
Vol. 18 No. 3 (2025): May: Pengabdian

Strategi Optimalisasi Pelayanan di Kelurahan Nangameting, Kabupaten Sikka melalui Pendekatan Manajerial

Da Mendez, Martina Rudolfa (Unknown)
Onang, Yuliana (Unknown)
Temu, Thobias Joni (Unknown)

Article Info

Publish Date
30 May 2025

Abstract

Pelayanan publik di tingkat kelurahan masih menghadapi tantangan seperti birokrasi yang lambat, kurangnya kompetensi aparatur, dan minimnya digitalisasi layanan. Program ini bertujuan mengevaluasi kinerja pelayanan di Kelurahan Nangameting serta merumuskan strategi optimalisasi layanan melalui pendekatan manajerial dan prinsip good governance. Metode yang digunakan mencakup evaluasi awal, pelatihan aparatur, digitalisasi layanan termasuk sistem e-Katalog, dan monitoring berkelanjutan. Hasil menunjukkan peningkatan efisiensi dan transparansi layanan. Pendekatan kolaboratif dengan kampus juga memperkuat daya saing kelurahan sebagai ujung tombak  pemerintahan

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Journal Info
LEBAH
Website

Abbrev

abdimas

Publisher

Ihsa Institute

Subject

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Description

LEBAH merupakan jurnal yang dikelola oleh Ihsa Institute (Institut Hukum Sumberdaya Alam). Menerbitkan artikel kegiatan pengabdian pada masyarakat dan/atau Penelitian terapan semua bidang ...