IRJE (Indonesian Research Journal in Education)
Vol. 9 No. 01 (2025): IRJE |Indonesian Research Journal in Education|

Transformational leadership model and academic service quality: An investigation on higher education

Cucun Sunaengsih (Universitas Pendidikan Indonesia, Indonesia)
Aan Komariah (Universitas Pendidikan Indonesia, Indonesia)
Dedy Achmad Kurniady (Universitas Pendidikan Indonesia, Indonesia)
Nugraha Suharto (Universitas Pendidikan Indonesia, Indonesia)
Dadan Djuanda (Universitas Pendidikan Indonesia, Indonesia)
Aah Ahmad Syahid (Universitas Pendidikan Indonesia, Indonesia)
Muthahharah Thahir (Ma'soem University, Indonesia)



Article Info

Publish Date
20 Jun 2025

Abstract

This research examines the relationship between transformational leadership and academic service quality in higher education. This research adopts a quantitative descriptive research method. There were 506 research samples consisting of the head of the study program, lecturers, staff, and students taken from six regional campuses of Universitas Pendidikan Indonesia, where they were enrolled in the study program for Primary Teacher Education. Primary data were collected using a self-administered questionnaire. Data analysis conducted in this research used the SPSS 24.00 application, which consists of descriptive data analysis, correlation analysis, ANOVA analysis, and regression evaluation. The findings revealed a positive and significant relationship between the nature of the transformational leadership model and the quality of academic services. This research finds further support for the relationship between transformational leadership models and the quality of academic services in higher education.

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Journal Info

Abbrev

irje

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Social Sciences

Description

The Indonesian Research Journal in Education (IRJE) accepts unpublished, high quality, and original research manuscripts in English, resulting primarily from quantitative, qualitative, or mixed research methodology related to or associated with education. These issues include, but not limited to, ...