International Journal of Interdisciplinary Research
Vol. 1 No. 2 (2025): July 2025

Designing A Strategic Quality Assurance Framework In Education: Insights From ISO 21001:2018 Implementation

Moh Khoirul Anam (UIN Sayyid Ali Rahmatullah Tulungagung)
Agus Zaenul Fitri (UIN Sayyid Ali Rahmatullah Tulungagung)
As’aril Muhajir (UIN Sayyid Ali Rahmatullah Tulungagung)



Article Info

Publish Date
16 Jul 2025

Abstract

This paper explores the strategic development and implementation of a quality assurance (QA) framework in the educational sector, grounded in the ISO 21001:2018 standard. As a specialized management system for educational organizations, ISO 21001:2018 provides a structured approach to enhancing the effectiveness and efficiency of educational processes. The standard emphasizes alignment between institutional operations and the expectations of learners, educators, and other relevant stakeholders. Through a qualitative library research methodology, this study reviews and synthesizes academic literature, policy documents, and institutional case studies that discuss the application of ISO 21001:2018 within various educational settings. The core principles of the standard stakeholder-centered management, strong leadership, engagement of people, process-oriented strategies, continuous improvement, and evidence-based decision-making are examined and incorporated into the design of a strategic QA framework suitable for educational institutions of different types and scales. The findings reveal that implementing a QA system based on ISO 21001:2018 fosters institutional accountability, promotes systematic performance monitoring, and ensures continuous feedback loops for educational improvement. The proposed framework encourages educational organizations to integrate quality planning into strategic decision-making and to align their mission, vision, and educational goals with globally recognized quality benchmarks. Adopting ISO 21001:2018 as the foundation for quality assurance not only strengthens institutional governance but also significantly contributes to better learning outcomes, stakeholder satisfaction, and long-term sustainability. This study recommends that educational institutions consider ISO 21001:2018 not merely as a compliance tool but as a strategic asset for quality transformation.

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Journal Info

Abbrev

ijir

Publisher

Subject

Religion Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Description

International Journal of Interdisciplinary Research (IJIR) is a peer-reviewed, open-access journal dedicated to publishing high-quality research that integrates multiple academic disciplines. IJIR serves as a global platform for scholars, researchers, and professionals to share innovative ideas, ...