International Journal of Interdisciplinary Research
Vol. 1 No. 2 (2025): July 2025

Designing A Strategic Quality Assurance Framework In Education: Insights From ISO 21001:2018 Implementation

Moh Khoirul Anam (Unknown)
Agus Zaenul Fitri (Unknown)
As’aril Muhajir (Unknown)



Article Info

Publish Date
16 Jul 2025

Abstract

This paper explores the strategic development and implementation of a quality assurance (QA) framework in the educational sector, grounded in the ISO 21001:2018 standard. As a specialized management system for educational organizations, ISO 21001:2018 provides a structured approach to enhancing the effectiveness and efficiency of educational processes. The standard emphasizes alignment between institutional operations and the expectations of learners, educators, and other relevant stakeholders. Through a qualitative library research methodology, this study reviews and synthesizes academic literature, policy documents, and institutional case studies that discuss the application of ISO 21001:2018 within various educational settings. The core principles of the standard stakeholder-centered management, strong leadership, engagement of people, process-oriented strategies, continuous improvement, and evidence-based decision-making are examined and incorporated into the design of a strategic QA framework suitable for educational institutions of different types and scales. The findings reveal that implementing a QA system based on ISO 21001:2018 fosters institutional accountability, promotes systematic performance monitoring, and ensures continuous feedback loops for educational improvement. The proposed framework encourages educational organizations to integrate quality planning into strategic decision-making and to align their mission, vision, and educational goals with globally recognized quality benchmarks. Adopting ISO 21001:2018 as the foundation for quality assurance not only strengthens institutional governance but also significantly contributes to better learning outcomes, stakeholder satisfaction, and long-term sustainability. This study recommends that educational institutions consider ISO 21001:2018 not merely as a compliance tool but as a strategic asset for quality transformation.

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Journal Info

Abbrev

ijir

Publisher

Subject

Religion Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Description

International Journal of Interdisciplinary Research (IJIR) is a peer-reviewed, open-access journal dedicated to publishing high-quality research that integrates multiple academic disciplines. IJIR serves as a global platform for scholars, researchers, and professionals to share innovative ideas, ...