Jurnal Pendidikan Edutama
Vol 12 No 2 (2025): July 2025

Implementation Implementation of Technology Acceptance Model and DeLone & McLean Model for ChatGPT User Acceptance

Saputra, Jefri Prayitno Bangkit (Unknown)
Waluyo, Retno (Unknown)
septi fajarwati (Unknown)
Hani, Nurul (Unknown)



Article Info

Publish Date
16 Jul 2025

Abstract

The learning style approach significantly impacts education, particularly in the Education 4.0 era, where both educators and institutions must innovate to enhance student outcomes. This study explores the use of artificial intelligence, particularly ChatGPT, in education. It integrates the Technology Acceptance Model (TAM) and DeLone & McLean models to examine how System Quality, Information Quality, and Service Quality influence Perceived Usefulness, Perceived Ease of Use, and technology acceptance. Data from 100 respondents analyzed using SmartPLS shows that System, Information, and Service Quality positively affect Perceived Usefulness and Perceived Ease of Use. Service Quality, however, does not influence Perceived Ease of Use. Perceived Usefulness and Ease of Use positively affect Attitude Toward Using, which in turn influences Behavioral Intention to Use. Finally, Behavioral Intention positively impacts Actual System Use. The model achieved an accuracy of 54.9%.

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Journal Info

Abbrev

Jurnal Pendidikan Edutama

Publisher

Subject

Education

Description

Edutama Journal of Education (Jurnal Pendidikan Edutama) is double -blind peer reviewed open access journal that provides publication of articles in all education field. it aims to promote excellence through the dissemination of high-quality research finding in provide a platform scientists and ...