Journal of Industrial Engineering & Management Research (JIEMAR)
Vol. 6 No. 5 (2025): October 2025

The Effect of Competency-Based Training and the Work Environment on the Performance of Non-Medical Administrative Employees at a Private Hospital in Tangerang Regency

Sapitri, Rachmawati (Unknown)
Sukarya, Yaya (Unknown)
Priyono, Agung (Unknown)



Article Info

Publish Date
30 Jul 2025

Abstract

This study aims to analyze the effect of competency-based training and the work environment on the performance of non-medical administrative employees at a private hospital in Tangerang Regency, with a total population of 200. The performance of non-medical employees plays a crucial role in supporting the smooth operation of the hospital, thus requiring appropriate training and a conducive work environment. This study used a quantitative approach with a survey method. The sample consisted of 50 respondents, all non-medical administrative employees who had participated in training and worked for more than one year. Data were collected using a questionnaire, and the research instruments were tested for validity and reliability. The validity test results showed that all items in the competency-based training, work environment, and employee performance variables had correlations exceeding the r table (0.278), thus being declared valid. The reliability test using Cronbach's Alpha yielded values >0.60, thus declaring all instruments reliable. Multiple linear regression analysis showed that competency-based training had a positive and significant effect on employee performance (p = 0.010), as did the work environment (p = 0.000). A simultaneous test (F-test) showed that competency-based training and the work environment simultaneously had a positive and significant effect on employee performance with a significance level (p = 0.000). The study found that 43.8% of employee performance variables could be explained by competency-based training and the work environment, while the remaining 56.2% was explained by other variables not included in this study, such as work pressure and job satisfaction.

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Journal Info

Abbrev

jiemar

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering

Description

The aim of JIEMAR ( Journal of Industrial Engineering & Management Research is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with industrial engineering ...