Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik
Vol 27, No 2 (2024)

Implementasi e-Government dalam Pelayanan Administrasi di Dinas Pemberdayaan Masyarakat Desa Kabupaten Bandung Barat Tahun 2024

Rochaeni, Atik (Unknown)
Fujilestari, Noer Apptika (Unknown)
Irawaty, Tinda (Unknown)



Article Info

Publish Date
25 Nov 2024

Abstract

This research aims to evaluate the implementation of E-government in administrative services at the West Bandung Regency Village Community Empowerment Service. Even though local governments have regulations that support the implementation of E-government, initial observation results show that implementation is still not optimal. The village community is still not familiar with E-government and the official website which is still under maintenance is the main obstacle. This research uses a qualitative approach with data collection techniques through in-depth interviews, observation, and literature study. The research results show that the main obstacles to implementing E-government are the low connectivity and use of information technology, lack of competent human resources, and minimal budget allocation. As a result, people have difficulty accessing public services online.

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Journal Info

Abbrev

jwk

Publisher

Subject

Economics, Econometrics & Finance Education Social Sciences

Description

This journal focuses on disseminating problems and issues in public administration and public policy. Published journal article of Jurnal Wacana Kinerja covers areas, including: Public sector human resource management; Public sector organization; Public sector management; Public sector innovation; ...