NAAFI: JURNAL ILMIAH MAHASISWA
Vol. 1 No. 1 (2024): Desember: JURNAL ILMIAH MAHASISWA (NAAFI)

Makna Pembayaran COD bagi Mahasiswa Ekonomi UNUJA sebagai Konsumen di Shopee

Moh Rasidi (Unknown)
Adinda Medi Silvia (Unknown)
Khotija (Unknown)
Saiyidatul Kamalia Saudah (Unknown)
Yuni Lailatul Fitriah (Unknown)



Article Info

Publish Date
08 Jan 2025

Abstract

This study aims to analyze the meaning of Cash On Delivery (COD) payment for economics students at Universitas Nurul Jadid (UNUJA) as consumers on the Shopee e-commerce platform. With the advancement of digital technology, e-commerce has become a primary alternative for shopping, with Shopee being one of the most popular platforms in Indonesia. One of the payment methods frequently chosen by consumers, especially students, is COD, which allows payment to be made after the goods are received. This method provides a sense of security and reduces concerns about fraud, thus increasing purchase interest among students. This study uses a qualitative approach with a literature review method to explore the factors influencing the choice of COD payment method and how it impacts student consumption behavior. The findings show that COD offers convenience, flexibility, and a sense of security for students who have limited access to digital payment methods. Additionally, COD plays a role in improving students' financial literacy and strengthening the social relationship between consumers and e-commerce platforms through interaction with couriers. This study identifies various factors influencing students' decisions to choose COD, as well as its implications for e-commerce platform strategies to improve customer satisfaction and loyalty

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Journal Info

Abbrev

naafi

Publisher

Subject

Religion Economics, Econometrics & Finance Education Library & Information Science Social Sciences

Description

NAAFI: JURNAL ILMIAH MAHASISWA diterbitkan STKIP Majenang. Karya yang diterbitkan merupakan suatu hasil penelitian orisinil atau tinjauan Pustaka yang ditulis oleh mahasiswa. Ruang lingkup karya yang diterbitkan mencakup Multidisiplin diantaranya yaitu: Ilmu Pendidikan, Ilmu Ekonomi, Ilmu Sosial, ...