"Indonesian Journal of Devotion and Empowerment (IJDE) "
Vol. 1 No. 1 (2025): Special Issue

Transformation of Indonesian Migrant Workers’ Microenterprises in Kuala Lumpur: Implementation of Standard Operating Procedures and Quality Control as A Strategy to Improve Product Competitiveness

Pitaloka, Lola Kurnia (Unknown)
Kusumantoro (Unknown)
Melati, Inaya Sari (Unknown)
Farliana, Nina (Unknown)



Article Info

Publish Date
06 Dec 2025

Abstract

This community engagement program aimed to enhance the capacity of Indonesian migrant workers’ microenterprises in Kuala Lumpur through training and implementation of Standard Operating Procedures (SOP) and Quality Control (QC). Based on a preliminary survey, most business owners lacked fundamental skills in production management and quality control, resulting in inconsistent product quality. The program was conducted on May 18, 2025, involving 35 microenterprise participants. Activities included theoretical training and practical simulations on SOP development and QC application. Evaluation was carried out through pre-tests and post-tests, which revealed a significant improvement in the participants' average score from 45.25 to 83.75, with the most notable increase observed in the ability to draft QC guidelines. The results demonstrated that the application of SOP and QC can effectively improve product consistency, quality, and competitiveness. However, challenges remained in the implementation process, such as time constraints, limited equipment, and low technical literacy. Therefore, follow-up strategies such as ongoing mentorship, the use of visual SOPs, and the establishment of peer learning communities are essential to ensure sustainability.

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Journal Info

Abbrev

ijde

Publisher

Subject

Other

Description

Final decision of articles acceptance will be made by Editors according to reviewers comments. Publication of accepted articles including the sequence of published articles will be made by Editor in Chief by considering sequence of accepted date and geographical distribution of authors as well as ...