Al Ishlah Jurnal Pendidikan
Vol 17, No 1 (2025): MARCH 2025

Digitalizing School Management: Achieving Excellence through Technology Integration in Primary Schools in Indonesia

Herry Sanoto (Universitas Kristen Satya Wacana)
Dani Kusuma (Universitas Kristen Satya Wacana)
Mila Chrismawati Paseleng (Universitas Kristen Satya Wacana)
Nobita Triwijayanti (Universitas Kristen Satya Wacana)



Article Info

Publish Date
13 Feb 2025

Abstract

The digitalization of school management represents a transformative shift from manual processes to technology-driven systems. This study examines the impact of school management digitalization on enhancing service quality in excellent schools. A descriptive qualitative research approach was employed. Data were collected using questionnaires, interview guidelines, and observation sheets. Instrument validity and reliability were confirmed through expert judgment. The study involved students, teachers, and parents as research participants. Findings indicate that successful school digitalization requires seamless system integration to optimize adaptation and usage. The digitalization process yielded significant improvements in three key areas: accessibility of information, service efficiency, and program evaluation accuracy. Performance indicators showed a 37% increase in service quality, rising from 40% to 77%, demonstrating substantial enhancements in service speed and effectiveness. The study highlights that the positive outcomes of digitalization stem from the integration and user-friendly design of school management systems. Schools that adopt a well-structured digital framework experience greater efficiency, transparency, and stakeholder satisfaction. Digital transformation in school management leads to improved accessibility, service speed, and program evaluation. The findings underscore the importance of an integrated and user-centric approach to digitalization, ensuring enhanced performance and streamlined school operations. Future research should explore long-term impacts and scalability in diverse educational settings.

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Journal Info

Abbrev

alishlah

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics Other

Description

This journal focuses on advancing scholarly research and critical discourse in the field of education. It publishes original research articles that address contemporary issues and emerging trends in curriculum development, instructional practices, learning processes, educational policy, and teacher ...