Digismantech (Jurnal Program Studi Bisnis Digital)
Vol 5, No 1 (2025): Jurnal Digismantech (Digital Business Management and Technology)

Can User-Generated Content Drive the Purchase of Sustainable Products? Exploring the Role of Persuasion Knowledge Among Young Consumers in Jakarta

Agung Stefanus Kembau (Universitas Bunda Mulia)
Fresi Beatrix Lendo (Politeknik Negeri Manado)
Antonius Felix (Universitas Bunda Mulia)
Steffie Debbyana Wijaya (Universitas Bunda Mulia)



Article Info

Publish Date
30 Jun 2025

Abstract

This study explores the significant influence of User-Generated Content (UGC) on the purchase intention for sustainable products among young consumers in Jakarta, Indonesia, with persuasion knowledge acting as a mediating factor. In an era where digital platforms are reshaping consumer behavior, especially in emerging markets, understanding the role of UGC in driving sustainable consumption is essential. While UGC's impact on general consumer behavior is well-documented, its specific effect on sustainability-driven decisions remains underexplored. This study addresses this gap by examining how young, digitally-engaged consumers interpret UGC and how their awareness of persuasive intent shapes their willingness to purchase sustainable products. Employing a quantitative approach, data was collected from 158 respondents in Jakarta, revealing that UGC significantly enhances purchase intention, with persuasion knowledge amplifying this effect. The findings underscore the pivotal role of digital content in fostering sustainable consumption and provide valuable insights for marketers looking to leverage UGC in promoting environmentally-conscious consumer behavior in Indonesia’s rapidly evolving digital ecosystem.

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Journal Info

Abbrev

digismantech

Publisher

Subject

Computer Science & IT Social Sciences Other

Description

Journal of Digital Business Management and Technology (Journal of Digismantech) aims to provide cutting-edge research and practice in the field of Digital Business. It provides a national publication platform for enhancing the scientific and academic publication of research in the field. Submissions ...