International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC)
Vol. 3 No. 6 (2025): December

ANALYSIS OF CONSUMER BEHAVIOR TOWARDS DIGITAL TECHNOLOGY IN UMRAH RELIGIOUS ECOTOURISM PACKAGES

Sayid Abas (Unknown)
Choirul Hamidah (Unknown)
Asis Riat Winanto (Unknown)



Article Info

Publish Date
26 Dec 2025

Abstract

Consumer behavior in choosing Umrah and Hajj religious ecotourism packages is increasingly influenced by advances in digital technology. With digital platforms, consumers can now access information, compare prices, and place orders online more easily. This study aims to analyze how digital technology influences consumer decisions in choosing Umrah and Hajj packages and its impact on the religious tourism industry. The methodology of this research will use a qualitative approach to get a comprehensive picture of consumer behavior towards digital technology in choosing Umrah and Hajj religious ecotourism packages, observations, interviews, analysis of supporting documents for pilgrims and Umrah and Hajj travel agencies. As informants, Umrah and Hajj pilgrims who use digital services as a consideration for choosing Umrah packages. The results of the study obtained an idea that consumers interact with digital technology in choosing religious ecotourism packages for Umrah and Hajj, as a preference for the use of technology that influences decisions. Testimonial Reviews, Comfort, Update, Efficiency, Facilities, Wide Network, Price, Convenience, Trust, Decision and Content, are some of the factors that influence decision-making in choosing an Umrah package.

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Journal Info

Abbrev

go

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

Description

International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) is an open access, peer-reviewed, and refereed journal published by PT. ZILLZELL MEDIA PRIMA. The main objective of IJAMESC is to provide an intellectual platform for the international scholars. IJAMESC aims to ...