Abstrak: Digitalisasi layanan keuangan telah mengubah secara signifikan pola hubungan kerja dalam industri perbankan dan menimbulkan tantangan baru dalam perlindungan hak pekerja. Penelitian ini bertujuan untuk menganalisis implementasi Undang-Undang Ketenagakerjaan dalam industri perbankan di era digitalisasi layanan keuangan. Metode penelitian yang digunakan adalah literature review terhadap jurnal nasional dan internasional terbitan tahun 2020–2025 yang diakses melalui Google Scholar. Hasil kajian menunjukkan bahwa digitalisasi perbankan mendorong efisiensi dan fleksibilitas kerja, namun juga meningkatkan ketidakpastian hubungan kerja serta belum optimalnya perlindungan hak normatif pekerja, termasuk isu perlindungan data dan privasi. Penelitian ini menegaskan perlunya pembaruan regulasi ketenagakerjaan yang adaptif agar perlindungan hak pekerja tetap terjamin seiring perkembangan digitalisasi perbankan. Kata kunci: digitalisasi perbankan, undang-undang ketenagakerjaan, perlindungan pekerja, hubungan kerja Abstrack: The digitalization of financial services has significantly transformed employment relations in the banking industry and created new challenges for the protection of workers’ rights. This study aims to analyze the implementation of labor law in the banking sector in the era of financial services digitalization. The research employs a literature review method of national and international journal articles published between 2020 and 2025 and accessed through Google Scholar. The findings indicate that banking digitalization enhances efficiency and work flexibility but also increases employment insecurity and weakens the protection of workers’ normative rights, including issues related to data protection and employee privacy. This study highlights the need for adaptive labor regulations to ensure adequate protection of workers’ rights while supporting the sustainability of the banking industry in the digital era. Keywords: banking digitalization, labor law, workers’ rights protection, employment relations
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