Social Sciences Journal
Vol. 3 No. 1 (2026): February

Strategies of Bengkulu City Social Service in Distributing Social Assistance for Natural Disaster Victims

Putra, Romi Gustiandi (Unknown)
Handayani, Tuti (Unknown)
Rikardo, Yanuar (Unknown)



Article Info

Publish Date
12 Feb 2026

Abstract

This study aims to determine and analyze the strategy of the Bengkulu City Social Service in distributing social assistance to natural disaster victims so that the assistance is accurate, efficient, and effective in Bengkulu City. This research uses a qualitative approach presented descriptively, with three informants selected for data collection through observation, interviews, and documentation. Based on the results of the research and discussion using the SWOT Analysis theory as the basis for organizational strategy preparation by Slamet Riyanto (2021:28), which consists of four indicators, the findings show that the Social Service has implemented a distribution strategy that is generally effective, yet still requires internal strengthening and optimal utilization of external opportunities to respond to various disaster risks sustainably. The results indicate that the Bengkulu City Social Service possesses strong institutional capacity, trained human resources, responsive procedures, and adaptive coordination, supported by clear SOPs that facilitate smooth distribution of disaster assistance. Limitations appear in budget constraints, irregular training, incomplete digital data systems, and less optimal internal communication. Significant opportunities arise from government policy support, cross sector collaboration, digital system development, and high community participation in disaster management. Various threats, including disaster uncertainty, political dynamics, physical barriers, and potential public complaints, have been addressed through preparedness efforts, standby logistics, and fast, humane service delivery.

Copyrights © 2026






Journal Info

Abbrev

SOSJ

Publisher

Subject

Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Description

Social Sciences Journal welcomes high quality contributions investigating topics in the fields of Communication Sciences, Economics, Psychology, Law, Education, Political Science, Sociology, Administrative Sciences, Social Work and many more, from theoretical, empirical and critical perspectives. ...