Berajah Journal
Vol. 6 No. 2 (2026): Berajah Journal

PERTANGGUNGJAWABAN HUKUM DALAM TRANSAKSI CROSS-BORDER E-COMMERCE STUDI KASUS SENGKETA KONSUMEN INTERNASIONAL

Imam Fathwa (Unknown)
Annie Myranika (Unknown)
Tri Susanto (Unknown)
Ratu Chumairoh Noor (Unknown)
Bayu Triwibowo (Unknown)



Article Info

Publish Date
21 Apr 2026

Abstract

The development of information and communication technology has transformed the global trade landscape through the emergence of cross-border e-commerce. Cross-border electronic transactions provide convenience for consumers in accessing international products, but simultaneously create significant legal complexities, particularly regarding legal liability and consumer dispute resolution. This study analyzes international and national legal frameworks governing liability in cross-border e-commerce transactions, with specific focus on case studies of international consumer disputes. Using normative legal research methods with a comparative approach, this research examines international conventions, EU regulations, ASEAN frameworks, and Indonesian legislation. The results indicate complex jurisdictional challenges in determining applicable law and competent forums, exacerbated by information asymmetry and negotiation power gaps between consumers and businesses. This study recommends regional legal harmonization through effective Online Dispute Resolution (ODR) mechanisms and strengthening consumer protection based on consumer-priority jurisdiction principles to create legal certainty in cross-border e-commerce transactions.

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Journal Info

Abbrev

go

Publisher

Subject

Education Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

Description

BERAJAH JOURNAL menerbitkan artikel tentang pendidikan dan pembelajaran secara umum. Berisi artikel /hasil penelitian yang ditulis oleh para ahli, ilmuwan, praktisi, dan reviewer di bidang pendidikan dan pembelajaran. Beberapa cakupan Berajah Journal meliputi: Teori dan landasan pendidikan dan ...