Jurnal Ilmu Psikologi dan Kesehatan
Vol. 5 No. 1 (2026): July

OVERVIEW OF EDUCATIONAL VIDEO MEDIA REGARDING THE ASSESSMENT OF THE JKN MOBILE APPLICATION FOR PATIENTS AT THE KAMARANG COMMUNITY HEALTH CENTER CIREBON REGENCY IN 2025

Gita Fitri Rahayu (Unknown)
Bhakti Aryani (Unknown)
Bambang Karmanto (Unknown)
Fitria Dewi Rahmawati (Unknown)



Article Info

Publish Date
12 May 2026

Abstract

The low utilization of the Mobile JKN application at Kamarang Community Health Center (10.8% in Q3 2025) reflects the digital literacy gap despite the BPJS Kesehatan target. This study aims to develop and evaluate educational video media for Mobile JKN usage. Using a modified ADDIE R&D with a quantitative descriptive approach, 89 JKN patients were purposively selected from a population of 764 via the Slovin formula. Data were collected through a Likert-scale questionnaire assessing aspects of material, display, audio, and benefits, and analyzed descriptively. The results showed high acceptance (mean: benefits 3.39; material 3.28; display 3.25; audio 3.20; category "agree"), confirming the effectiveness of the video. The majority of respondents were female (70.8%), aged >30 years (66.3%), and inexperienced (92.1%). The video increased patient knowledge about account creation, FKTP/FKTL registration, and features. In conclusion, the 3D animated video is effective as a digital literacy tool supporting UHC transformation.

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Journal Info

Abbrev

SIKONTAN

Publisher

Subject

Health Professions Medicine & Pharmacology Nursing Public Health

Description

Jurnal Ilmu Psikologi dan Kesehatan (SIKONTAN) | ISSN (e): 2963-8690 merupakan jurnal ilmiah yang menerbitkan artikel bidang psikologi dan kesehatan. Jurnal ini terbit setiap tiga bulanan, yakni bulan Januari, April, Juli, dan Oktober. Adapun cakupan dari jurnal ini antara lain: Bidang Psikologi: ...