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All Journal Jurnal Ilmu Psikologi dan Kesehatan
Gita Fitri Rahayu
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Health Professions Medicine & Pharmacology Nursing Public Health

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OVERVIEW OF EDUCATIONAL VIDEO MEDIA REGARDING THE ASSESSMENT OF THE JKN MOBILE APPLICATION FOR PATIENTS AT THE KAMARANG COMMUNITY HEALTH CENTER CIREBON REGENCY IN 2025 Gita Fitri Rahayu; Bhakti Aryani; Bambang Karmanto; Fitria Dewi Rahmawati
Jurnal Ilmu Psikologi dan Kesehatan (SIKONTAN) Vol. 5 No. 1 (2026): July
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/sikontan.v5i1.4765

Abstract

The low utilization of the Mobile JKN application at Kamarang Community Health Center (10.8% in Q3 2025) reflects the digital literacy gap despite the BPJS Kesehatan target. This study aims to develop and evaluate educational video media for Mobile JKN usage. Using a modified ADDIE R&D with a quantitative descriptive approach, 89 JKN patients were purposively selected from a population of 764 via the Slovin formula. Data were collected through a Likert-scale questionnaire assessing aspects of material, display, audio, and benefits, and analyzed descriptively. The results showed high acceptance (mean: benefits 3.39; material 3.28; display 3.25; audio 3.20; category "agree"), confirming the effectiveness of the video. The majority of respondents were female (70.8%), aged >30 years (66.3%), and inexperienced (92.1%). The video increased patient knowledge about account creation, FKTP/FKTL registration, and features. In conclusion, the 3D animated video is effective as a digital literacy tool supporting UHC transformation.
Co-Authors Bambang Karmanto Bhakti Aryani Fitria Dewi Rahmawati