ANALYSIS OF THE MAIN DUTIES & FUNCTIONS OF THE NATIONAL ZAKAT COMMUNITY AGENCY OF MOJOKERTO CITY BASED ON POAC'S PERSPECTIVE

Aulia Jasmine Zalfania Azzahra
Sarah Nurlaily
Kezhia Febrin Nadia Krista
Nadila Rizki Auliya
Meirinawati
Trenda Aktiva Oktariyanda

Jurnal Penelitian Progresif (JPP)
Vol 5 No 2 (2026): MARCH 2026 - AUGUST 2026

This study aims to analyze the management of zakat management at BAZNAS Mojokerto City using the POAC (Planning, Organizing, Actuating, Controlling) approach . This study uses a descriptive qualitative method with data collection techniques through literature studies , documentation , and analysis of institutional reports . The results of the study indicate that BAZNAS Mojokerto City has implemented management functions quite optimally , especially in the aspect of zakat potential- based planning and the implementation of innovative service-based programs. However, several obstacles are still found such as less than optimal organizational coordination , less than optimal data integration , and a monitoring system that is still output - oriented and not fully impact - oriented . The implications of this study show the importance of strengthening outcome- based monitoring and evaluation systems and data integration to improve the effectiveness of zakat management within a public management framework .