Diankara-Pengabdian Kepada Masyarakat
Vol. 1 No. 3 (2025): DIANKARA: Jurnal Pengabdian Kepada Masyarakat

My Laundry Goes Digital: Pendampingan Pemasaran Berbasis Media Sosial dan Aplikasi untuk Pemberdayaan UMKM Jasa Pencucian

Muhammad Asdian (Universitas Negeri Makassar)
Faizah Khaerudin (Universitas Negeri Makassar)
Ahmad Nashiruddin Mushoddiq Rahman (Universitas Negeri Makassar)
Masnawaty Sangkala (Universitas Negeri Makassar)
Samsinar (Universitas Negeri Makassar)
Hasni (Universitas Negeri Makassar)
Nur Zazlin (Universitas Negeri Makassar)
Aprin Aga (Universitas Negeri Makassar)
Chris Dayanti Br. Ginting S, S.E., M.Si., CTT (Unknown)



Article Info

Publish Date
08 Jun 2026

Abstract

This community service activity aims to improve the marketing capability of My Laundry MSME through the implementation of digital marketing strategies. The main problem faced is the limited use of digital media and the lack of optimal promotional strategies, resulting in low market reach. The method used is a participatory approach consisting of observation, socialization, training, and evaluation stages. The training focused on understanding digital marketing concepts and hands-on practice in creating and managing social media platforms, particularly Instagram and TikTok. The results show that the MSME now has more professional and structured social media accounts, actively produces promotional content, and utilizes Linktree to facilitate customer access to services. The implementation has increased business visibility, as indicated by reach, profile visits, and user engagement metrics. Thus, digital marketing has proven to have a positive impact in supporting promotion and business development of My Laundry MSME, although consistency in content management and continuous evaluation are still needed to achieve optimal and sustainable results.

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Journal Info

Abbrev

diankara

Publisher

Subject

Description

DIANKARA Journal is a journal managed by the Institute for Research and Community Service and Study Center (LPPMPK) of Ngurah Rai University. This journal contains articles resulting from community service and empowerment in the fields of social humanities, engineering, economics, law, social and ...