<![CDATA[The Social Welfare Center-Integrated Service and Referral System (Puskesos-SLRT) is a community-based institution designed to improve access to social welfare services for poor and vulnerable populations at the village and sub-district levels. In practice, the implementation of Puskesos-SLRT services has encountered major challenges, particularly the limited capacity of facilitators in managerial skills, social service delivery, and social data management. Therefore, this community service program aimed to enhance the capacity of Puskesos-SLRT facilitators in Sumedang Regency to enable them to perform their roles more effectively. The program was implemented through structured training, continuous mentoring, and capacity-building activities involving facilitators from 277 villages and sub-districts. The evaluation of capacity improvement was conducted using a descriptive qualitative approach through observation, reflective discussions, and assessments of facilitators’ understanding of their roles and service functions before and after the program. The results indicate an improvement in facilitators’ understanding of social welfare service management, increased responsiveness to community needs, and strengthened coordination with local government institutions. Overall, this community service activity contributed to optimizing the role of Puskesos-SLRT facilitators in delivering more effective and integrated social welfare services at the local level.]]>
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