Jurnal Optimalisasi
Vol 12, No 1 (2026): April

Marketing Strategy for Lely Gorden Interior MSME Using SOAR Analysis and Quantitative Strategic Planning Matrix (QSPM)

I Gusti Ayu Sri Deviyanti (Institut Sains dan Teknologi Terpadu Surabaya)
Moh. Ainul Fais (Universitas W R Supratman Surabaya)
Nyoman Sri Widari (Universitas Katolik Dharma Cendika Surabaya)
Suhatati Tjandra (Institut Sains dan Teknologi Terpadu Surabaya)
Endang Sriwahyuni (Institut Sains dan Teknologi Terpadu Surabaya)



Article Info

Publish Date
07 Jun 2026

Abstract

Competition among interior-related MSMEs requires marketing strategies that connect internal capability with market opportunity. Previous studies have discussed MSME marketing strategies using SWOT, SOAR, and QSPM, but limited attention has been given to interior curtain MSMEs that rely on customization, product quality, installation service, and customer trust. This study aims to formulate and determine the priority marketing strategy for Lely Gorden Interior MSME by integrating SOAR analysis and the Quantitative Strategic Planning Matrix (QSPM). This research used a descriptive case study approach. Primary data were obtained through owner interviews and field observation, while secondary data were collected from business documents and relevant literature. The data were analyzed using SOAR, EFE, IFE, IE, and QSPM matrices. The EFE and IFE scores were 3.60 and 3.40, placing the MSME in Quadrant I of the IE matrix. This position indicates a growth-oriented strategy. The SOAR matrix produced four alternative strategies. QSPM results show that building a premium brand image through customized product quality and personalized service across online and offline channels obtained the highest Total Attractiveness Score of 3.70. The study contributes to MSME strategy literature by showing how SOAR and QSPM can convert qualitative business potential into measurable marketing priorities in an interior MSME context.

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Journal Info

Abbrev

joptimalisasi

Publisher

Subject

Control & Systems Engineering Industrial & Manufacturing Engineering

Description

JURNAL OPTIMALISASI (JOPT) merupakan jurnal elektronik online yang diterbitkan oleh Program studi Teknik Industri, Fakultas Teknik, Universitas Teuku Umar. JOPT memuat kajian dibidang Manufaktur, Ergonomi dan Manajemen Rantai Pasok. Tujuan penerbitan jurnal optimalisasi adalah sebagai wadah ...