<![CDATA[Writing business English is one of essential competence for the students of Business Administration Program. It is especially important in addressing professional communication demand in the workplace. In the process of studying of EBC (English business Correspondence), grammatical accuracy is not the only one requirement. The knowledge of using professional tones, appropriate level of formality and the use of polite expression are also some important aspects to be considered. The inappropriate the use of tone f formality or the use of informal expression in our business letter may reduce the effectiveness of the letter as a written communication. It would affect the quality of the correspondence. The aim of this study is to analyze the tone and formality inside the English Business Letter. The analyzing of tone and formality is needed to measure the quality of the letter made by the students of Business Administration Program in Polytechnic LP3I Jakarta. The research may identify the most dominant form finding on the business letter. Descriptive qualitative approach is employed on this research. The data will be used on this research is the business letter written by the students. It is the object of the research. There are many business letters becoming the target of the practicing, but we use only letter of inquiry for this project research. The analysis was conducted using a coding rubric that covered several aspects, including formality level (FL), politeness strategy (PS), professional tone (PT), salutation and closing formality (SC), and business register appropriateness (BR). The researcher hopes that an empirical insight can be made as the output of this research. The insight can be an important information for all parties concerned. ]]>
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