Evaluasi Pelayanan Administrasi Kependudukan Di Rt 04 Kelurahan Sawah Brebes Kecamatan Tanjung Karang Timur Kota Bandar Lampung Berdasarkan Undang-Undang Nomor 24 Tahun 2013 Tentang Administrasi Kependudukan

Rezky Tania (Universitas Lampung)
Muhammad Rizky Al-Farizi (Universitas Lampung)
Ratri Pramudita (Universitas Lampung)
Naela Faiza Khaerani (Universitas Lampung)
Abdul Halim (Universitas Lampung)
Hasan Hariri (Universitas Lampung)

Jurnal Ilmu Pendidikan Pancasila, Kewarganegaraan, dan Hukum (PAKEHUM)
Vol. 3 No. 1 (2026): PAKEHUM- April

This study aims to evaluate population administration services in RT 04, Sawah Brebes Village, East Tanjung Karang District, Bandar Lampung City, based on Law Number 24 of 2013 concerning Population Administration. This research employed a descriptive method with a qualitative approach. Data were collected through interviews, observations, and documentation and analyzed using the Miles and Huberman model. The findings indicate that population administration services have been implemented fairly well, as reflected in easier service access, simplified procedures, and relatively fast service delivery. The neighborhood head (RT) also plays an important role in encouraging community participation through socialization and administrative assistance. Several challenges remain, including low public awareness of population administration documents, inaccurate population data, and limited digital literacy in utilizing online services.