Women, Education, and Social Welfare
Vol. 3 No. 2 (2026): June 2026 | Women, Education, and Social Welfare

Human-Centered Digital Housing Information and Transaction-Stage Purchase Decisions in Government-Subsidized Housing: Evidence from Lampung, Indonesia

Trian Hermawan (Institut Informatika dan Bisnis Darmajaya)
Novita Sari (Institut Informatika dan Bisnis Darmajaya)
Anggalia Wibasuri (Institut Informatika dan Bisnis Darmajaya)



Article Info

Publish Date
30 Jun 2026

Abstract

This study aims to examine the association between human-centered digital marketing strategy and transaction-stage purchase decisions for government-subsidized housing in Lampung, Indonesia. A cross-sectional quantitative survey involved 100 purposively selected adults who had been exposed to housing information through digital channels and had reached a formal transaction stage, namely a subsidized mortgage application, booking-fee or down-payment payment, or completed purchase. A 40-item questionnaire measured perceived digital marketing strategy and consumer purchase decision. Item-total correlations supported item screening, and internal consistency was high for digital marketing strategy (α = 0.942) and purchase decision (α = 0.936). Regression assumptions were met. Digital marketing strategy was positively associated with purchase decision (B = 0.869, β = 0.968, t = 38.406, p < 0.001), and the model accounted for 93.8% of score variance (R² = 0.938). The findings position digital housing communication as a human-centered welfare service when it improves information clarity, credibility, responsiveness, and access across platforms. Because the data were cross-sectional, self-reported, and purposively sampled, the result is associational rather than causal.

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Journal Info

Abbrev

jiswel

Publisher

Subject

Humanities Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

As the mother of the generation, women hold a pivotal and indispensable position across all facets of life. This journal is a peer-reviewed journal dedicated to disseminating academic research on women, education, and social welfare. By fostering scholarly dialogue among researchers, it aims to ...