Anjasmoro: Islamic Interdisciplinary Journal
Vol. 4 No. 1 (2026): Islamic Education

The Effect of Transaction Security and Influencer Credibility on the Trust of Generation Z Consumers in Live Commerce on Startup E-Commerce

Saiyidatul Kamalia Saudah (Universitas Nurul Jadid)
Rizki Febri Eka Pradani (Universitas Nurul Jadid)



Article Info

Publish Date
20 Jul 2026

Abstract

The rapid growth of live commerce in Indonesia presents both significant opportunities and challenges, particularly regarding the trust of Generation Z consumers. This study aims to analyze the effect of transaction security and influencer credibility on the trust of Gen Z consumers in live commerce on startup e-commerce platforms. A quantitative approach was employed using a survey method with a four-point Likert scale questionnaire distributed to 271 students of the Faculty of Social Sciences and Humanities, Universitas Nurul Jadid, Paiton Probolinggo, who belong to Generation Z and have used live commerce. Data were analyzed using multiple linear regression with SPSS version 27. The results indicate that: (1) transaction security has a positive and significant effect on Gen Z consumer trust (t-value = 3.939 > t-table = 1.969; sig. < 0.001); (2) influencer credibility has a positive and significant effect on Gen Z consumer trust (t-value = 17.387 > t-table = 1.969; sig. < 0.001); and (3) both variables simultaneously have a significant effect (F-value = 497.665 > F-table = 3.03; sig. < 0.001). The coefficient of determination (R²) of 78.8% indicates that both variables substantially explain the variation in Gen Z consumer trust. These findings imply that startup e-commerce platforms need to simultaneously strengthen transaction security systems and select highly credible influencers to enhance consumer trust in the live commerce ecosystem.

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Journal Info

Abbrev

anjasmoro

Publisher

Subject

Religion Humanities Education

Description

Anjasmoro: Islamic Interdisciplinary Journal is a high-quality open-access peer-reviewed research journal published by Yayasan Pendidikan Islam Bustanul Ulum Mojokerto, East Java, Indonesia. Anjasmoro: Islamic Interdisciplinary Journal is the leading journal in Islamic educational institution ...