Jurnal Daya Mas : Media Komunikasi dan Informasi Hasil Pengabdian dan Pemberdayaan Masyarakat
Vol. 11 No. 1 (2026): JURNAL DAYA-MAS

PENERAPAN SISTEM KEARSIPAN UNTUK MENINGKATKAN EFISIENSI LAYANAN PUBLIK DI TINGKAT KELURAHAN

Iyam L. Dua (Politeknik Negeri Manado)
Silvy Truly Sambuaga (Politeknik Negeri Manado)
Inka M. S. Tumengkol (Politeknik Negeri Manado)
Lietje Lumatauw (Politeknik Negeri Manado)
Christien Adriani Karambut (Politeknik Negeri Manado)



Article Info

Publish Date
22 Jun 2026

Abstract

Effective archival management is a fundamental prerequisite for creating orderly, efficient, and transparent government administration at the sub-district level. This community service activity aimed to improve the archival system at Malalayang Dua Sub-District Office, Manado City, which faced significant challenges including disorganized document storage, lengthy search times averaging 15-30 minutes per document, and minimal knowledge of archival classification systems among staff. The method employed participatory training approach involving socialization, practical training, technology implementation using Google Drive, and intensive mentoring with simulation practices. The training covered three main materials: types of archives (active, inactive, and permanent), five classification systems (alphabetical, numerical, geographical, subject, and chronological), and archival retention schedule preparation. Results showed significant improvement in staff competency, with 92% of participants able to distinguish archive types and 88% capable of applying appropriate classification systems after training. Implementation of combined geographical-alphabetical classification for population archives and subject-chronological system for correspondence successfully reduced document search time to 3-5 minutes, representing an 80-83% efficiency improvement. This activity demonstrates that systematic training and appropriate classification system implementation can significantly enhance public service quality at the sub-district level

Copyrights © 2026






Journal Info

Abbrev

dayamas

Publisher

Subject

Humanities Education Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

Description

The journal "Daya - Mas" (print ISSN: 2407- 8778, Online IISN: 2580-0019) is a medium of communication and information on the results of community service and empowerment activities. Daya Mas Journal focuses on the main problems in the development of the field of community service/community service ...