SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Vol 15 No 3 (2026): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL

BANKING LEADERSHIP TRANSFORMATION IN THE DIGITAL ERA: A DIGITAL SOCIOLOGY PERSPECTIVE ON BANK NTT HEAD OFFICE, KUPANG

Hamdan Saleh Batjo (universitas muhammadiyah kupang)
alosyius liliweri (Universitas Nusa Cendana Kupang)
rahmat laan (Universitas Muhammadiyah Kupang)
syarifuddin darajad (Universitas Muhammadiyah Kupang)
Wahid Hasyim TRA Beni (Universitas Muhammadiyah Kupang)
Ahmad Atang (Universitas Muhammadiyah Kupang)



Article Info

Publish Date
24 Jul 2026

Abstract

The digital transformation of banking is often understood as a technological change, even though it is a social process that involves shifting values, norms, and power relations in dimensional organizations that have not been touched much by banking leadership studies, especially in Regional Development Banks in the Eastern Indonesia region. This research aims to examine leadership transformation in PT Bank Pembangunan Daerah Nusa Tenggara Timur (Bank NTT) through the perspective of digital sociology. The research uses a qualitative approach with a case study method, with primary data from in-depth interviews with directors and heads of divisions as well as participatory observations, and secondary data from internal documents and official publications of Bank NTT. The results of the study show that the success of Bank NTT's digital transformation is supported by leadership capacity that develops multidimensionally, strategic actions that integrate infrastructure strengthening, service innovation based on local needs, and organizational culture transformation, as well as sensitivity to the social dynamics of the NTT community including the digital divide, changes in social relations, and the construction of digital trust. These findings confirm that banking leadership in the digital age is evolving into collaborative and participatory network leadership. This research contributes to offering an analytical framework that integrates transformational leadership, digital sociology, and functionalism to understand digital transformation in regional banks more holistically

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Journal Info

Abbrev

sosioedukasi

Publisher

Subject

Education Social Sciences Other

Description

urnal sosioedukasi (e-ISSN: 2541-612X, Print ISSN 2086-6135) diterbitkan oleh Fakultas Keguruan dan Ilmu Pendidikan Universitas PGRI Banyuwangi, diterbitkan dua kali setahun pada bulan mei dan november. fokus Scientific Journals of Education and Social. Jurnal sosioedukasi mencakup semua bidang dan ...