International Journal of Multidisciplinary Reseach
Vol. 2 No. 3 (2026): June

ISO 9001:2015 BASED EDUCATION QUALITY ASSURANCE SYSTEM MODEL IN IMPROVING EDUCATION QUALITY

Musalam (UIN Sayyid Ali Rahmatullah Tulungagung)
Agus Zaenul Fitri (UIN Sayyid Ali Rahmatullah Tulungagung)
As'aril Muhajir (UIN Sayyid Ali Rahmatullah Tulungagung)



Article Info

Publish Date
30 Jun 2026

Abstract

Educational development in the global era demands educational institutions to improve service quality systematically and sustainably. However, a gap remains between the quality of educational services and stakeholders' needs. This study aims to analyze the implementation of the ISO 9001:2015-based quality management system in enhancing educational quality, as well as to formulate its implementation components and stages within the context of educational institutions. The research problem focuses on how the concepts, principles, and implementation models of ISO 9001:2015 can be integrated into the education quality assurance system. This study employs a qualitative approach using the library research method, with data gathered from scientific journals, academic books, ISO documents, and educational regulations. Data analysis was conducted using the content analysis technique to review and synthesize relevant concepts. The results show that the implementation of ISO 9001:2015 can enhance educational quality through process-based and risk-based approaches, supported by the principles of customer focus, leadership, and human resource engagement. Furthermore, integrating components such as organizational context, the PDCA cycle, and risk management, alongside systematic implementation stages, can strengthen the internal quality assurance system (SPMI) and boost the competitiveness of educational institutions

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Journal Info

Abbrev

ijmr

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education Engineering Social Sciences

Description

International Journal of Multidisciplinary Reseach (ISSN : 3109 9777) is a scholarly journal that publishes research across various branches of science through a multidisciplinary approach. Its scope covers the humanities and social sciences, including cultural studies, sociology, anthropology, ...