International Journal of Multidisciplinary Reseach
Vol. 2 No. 4 (2026): Agustus

MOBILE LEARNING TRANSFORMATION IN REDUCING EDUCATION DISPARITIES IN THE 3T REGION

Amar Marifat (Universitas Dr. Soetomo Surabaya)
Kristyan Dwijosusilo (Universitas Dr. Soetomo Surabaya)
Sri Roekminiati (Universitas Dr. Soetomo Surabaya)



Article Info

Publish Date
07 Aug 2026

Abstract

This study aims to evaluate the effectiveness of mobile learning in addressing educational challenges in Indonesia's Disadvantaged, Frontier, and Outermost (3T) regions, focusing on the use of the Kipin School 4.0 and Merdeka Mengajar platforms. 3T regions face various obstacles in obtaining quality education, primarily due to limited infrastructure and internet access. This study used a descriptive qualitative approach supported by semi-structured interviews and a quantitative survey involving teachers, students, and policymakers. Data analysis was conducted using a thematic approach and descriptive statistics, and used the SERVQUAL framework to assess the quality of digital education services. The results show that mobile learning can expand access to learning materials and help overcome geographical barriers and technological limitations. The Kipin School 4.0 and Merdeka Mengajar platforms have proven effective even in areas with limited connectivity. Assessment using the SERVQUAL method showed high levels of reliability, responsiveness, and accessibility. However, challenges remain, such as the lack of supporting infrastructure and the need for digital training for educators. Thus, mobile learning has significant potential to improve access and equity in education in the 3T (third-to-third) regions, although its long-term success depends heavily on strengthening infrastructure and providing sustainable digital training. Further research is needed to assess the long-term impacts and the feasibility of implementing hybrid education models in the future.

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Journal Info

Abbrev

ijmr

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education Engineering Social Sciences

Description

International Journal of Multidisciplinary Reseach (ISSN : 3109 9777) is a scholarly journal that publishes research across various branches of science through a multidisciplinary approach. Its scope covers the humanities and social sciences, including cultural studies, sociology, anthropology, ...