Greenation Management and Business Review (GMBR)
Vol. 2 No. 2 (2026): Greenation Management and Business Review (April - September 2026)

Case Study Employee Performance: Model Recruitment, Training, Mentoring

Primadi Candra Susanto (Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia)
Sarinah Sihombing (Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia)
Aswanti Setyawati (Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia)
Sandrina Marina (Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia)
Aisyah Rachmawati (Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia)
Reza Fauzi Jaya Sakti (Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia)
Devi Ratnasari (Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia)



Article Info

Publish Date
22 Jul 2026

Abstract

Employee performance has become a critical determinant of organizational competitiveness, particularly in international cargo companies operating in increasingly dynamic, technology-driven, and globally integrated business environments. This study aims to analyze and develop an integrated employee performance model by examining the roles of recruitment, training, and mentoring as key human resource management practices. A qualitative approach employing a literature review method was adopted to synthesize previous empirical and theoretical studies. Relevant literature was collected from reputable national and international journals indexed in Google Scholar, Garuda, and SINTA. The selected articles were analyzed using descriptive, narrative, and content analysis techniques to identify patterns, similarities, differences, and research gaps. The findings indicate that recruitment, training, and mentoring each have a positive contribution to employee performance; however, their combined implementation provides a more comprehensive mechanism for enhancing workforce effectiveness. Recruitment ensures the acquisition of competent employees, training strengthens knowledge and technical capabilities, while mentoring facilitates knowledge transfer, employee adaptation, and continuous professional development. The study also identifies a research gap, as previous studies have predominantly examined these variables independently rather than as an integrated human resource management system. The novelty of this study lies in proposing a conceptual model that integrates recruitment, training, and mentoring to explain employee performance. The findings provide theoretical contributions to human resource management literature and practical recommendations for international cargo companies in designing sustainable strategies to improve employee performance and organizational competitiveness.

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Journal Info

Abbrev

GMBR

Publisher

Subject

Description

Greenation Management and Business Review (GMBR) is a scholarly journal that provides a platform for in-depth research and analysis in the field of management and business. The journal is committed to publishing high-quality articles that examine the latest theories, practices, and developments in ...