Sinergi International Journal of Management and Business
Vol. 4 No. 3 (2026): August 2026

The Effect of Bureaucratic Reform and BerAKHLAK Work Culture on Employee Performance at the Regional Civil Service and Training Agency of Garut Regency

Ricky Muhamad Zakaria (Universitas Garut)
Mulyaningsih (Universitas Garut)
Widaningsih (Universitas Garut)



Article Info

Publish Date
31 Aug 2026

Abstract

Improving the performance of the State Civil Apparatus (ASN) remains a strategic priority in Indonesia’s bureaucratic reform agenda. However, structural reform alone does not always lead to optimal employee performance unless it is supported by the internalization of organizational work culture values. Empirical studies that simultaneously examine bureaucratic reform and the BerAKHLAK work culture as determinants of employee performance at the local government level remain limited. This study therefore investigates the effects of bureaucratic reform and the BerAKHLAK work culture on employee performance at the Regional Civil Service and Training Agency of Garut Regency. This study employed a quantitative explanatory design using a census method involving 77 employees. Data were collected through a structured Likert-scale questionnaire and analyzed using multiple linear regression. The results show that bureaucratic reform has a positive and significant effect on employee performance (β = 0.514, p < .05). The BerAKHLAK work culture also has a positive and significant effect on employee performance (β = 0.330, p < .05). Taken together, both variables significantly influence employee performance, with an R² value of 0.638, indicating that 63.8% of the variance in employee performance is explained by the model. These findings highlight the importance of integrating structural reform with the strengthening of organizational culture values to improve public sector performance.

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Journal Info

Abbrev

ijmb

Publisher

Subject

Economics, Econometrics & Finance

Description

Sinergi International Journal of Management and Business with ISSN Number 2988-6252(Online) published by Yayasan Sinergi Kawula Muda, published original scholarly papers across the whole spectrum of management and business. The journal attempts to assist in the understanding of the present and ...