Journal of Business Administration and Entrepreneurship Innovation
Vol. 3 No. 1 (2026): Journal of Business Administration and Entrepreneurship Innovation

EFFECTIVENESS OF DIGITAL TRANSACTION ADMINISTRATION IN ENHANCING EFFICIENCY AND SALES VOLUME AT PT LION SUPER INDO

Rodhiyah (Universitas Siliwangi)
Fitri Ajeng Sari (Universitas Siliwangi)
Laras Afifah (a:1:{s:5:"en_US"
s:25:"Politeknik Negeri Jakarta"
})

Hana Nurdina (Politeknik Negeri Jakarta)
Ni Made Widhi (Politeknik Negeri Jakarta)



Article Info

Publish Date
30 Jun 2026

Abstract

This study evaluates how digital transaction administration enhances efficiency and sales at PT Lion Super Indo. By replacing manual methods with integrated Point of Sale systems and digital payments, the company successfully reduced "administrative friction." Key findings reveal that digitalization slashes inventory audit time by 66.67% and improves order fulfillment speed by 50%. These tools, including QRIS and e-wallets, streamline the checkout process, directly boosting customer satisfaction and transaction volumes. Despite challenges like high initial costs and the need for staff training, the transition provides a vital competitive edge. Ultimately, automating backend tasks allows PT Lion Super Indo to transform its administrative functions into a strategic advantage, fostering long-term consumer loyalty in a rapidly digitalizing retail market.

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Journal Info

Abbrev

baeinnovation

Publisher

Subject

Description

Journal of Business Administration and Entrepreneurship Innovation (JBAEI) is a peer-reviewed academic journal that publishes research findings and reviews in the fields of business administration and entrepreneurship innovation. The journal is published twice a year, in June and December, by ...