<![CDATA[This research aims to identify the dominant waste and its root causes at PT XYZ. The study uses a Lean Distribution approach by combining quantitative and qualitative methods to analyze and provide improvement recommendations in the distribution/shipping process at PT XYZ. To identify the waste occurring in the goods shipping process, the researcher used tools such as current state mapping, value stream analysis tools (VALSAT), fishbone diagram, and finally future state mapping. The results of this study indicate the existence of a dominant waste, namely waiting in the administrative preparation process of shipping and the preparation process of the fleet, as well as waste transportation in the goods shipping process. The root cause of this waiting waste is the slow delegation of backup approvers, lack of supervision from top management on busy approvers' work conditions or Or there is a meeting, there is no KPI for the approval time of delivery orders and a lack of routine system maintenance, the driver is currently making deliveries or transporting other passengers, limitations in the number of internal fleets, and maintenance of the fleet. Transportation waste in activities includes the addition of delivery routes caused by users requesting urgent deliveries, there are no regulations to limit goods after the loading process, and the limited fleet. Recommendations for improvement can reduce the processing time from 34,513 seconds to 25,146 seconds.]]>
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