Lajagoe Journal of Management and Business
Vol 4 No 2 (2026): October-December

The Influence of Communication Effectiveness and Teamwork on Employee Performance in Micro, Small, and Medium Enterprises in Palopo City

Alpin Alpin (Universitas Andi Djemma Palopo)
Siti Rahmi Hakib (Universitas Andi Djemma Palopo)
Andi Achmad Adeputra (Universitas Andi Djemma Palopo)
Erwina Erwina (Universitas Andi Djemma Palopo)
Munawir Munawir (Universitas Andi Djemma Palopo)



Article Info

Publish Date
11 Oct 2026

Abstract

This study aims to analyze the influence of communication effectiveness and teamwork on employee performance within Micro, Small, and Medium Enterprises in Palopo City. The research examines the impact of two independent variables—communication effectiveness (X1) and teamwork (X2)—on the dependent variable, employee performance (Y). The analysis results indicate that communication effectiveness and teamwork, when considered simultaneously, have a significant influence on employee performance. These findings suggest that enhancing both the quality of communication and the ability to work collaboratively in teams can collectively improve employee performance in Micro, Small, and Medium Enterprises. However, partial analysis yielded different results. The communication effectiveness variable (X1) showed a calculated t-value of -0.235, indicating that its influence on employee performance is not significant due to the value being both very low and negative. Conversely, the teamwork variable (X2) showed a calculated t-value of 8.698, demonstrating a positive and significant influence on employee performance. Thus, teamwork emerges as the more dominant factor in enhancing employee performance compared to communication effectiveness. Overall, this study concludes that employee performance success in Palopo City Micro, Small, and Medium Enterprises is driven more by the ability of organizational members to work together effectively in teams, although communication still serves as a supporting factor in achieving organizational goals.

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Journal Info

Abbrev

lajumen

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

LAJUMEN: Lajagoe Journal of Management and Business is expected in the future to be developed as a means of disseminating information and scientific development for lecturers, students, and the general public as well as experts and practitioners in the fields of management and business economics. ...