<![CDATA[Digital governance reforms in Indonesian local government increasingly depend on integrated information systems for archival and administrative management. However, the mechanisms by which information system management capability translates into improved administrative performance remain insufficiently understood, particularly in the context of SRIKANDI (Sistem Informasi Kearsipan Dinamis Terintegrasi), the mandatory digital records management application deployed across Indonesian government agencies. This study examines whether information quality and decision effectiveness sequentially mediate the relationship between SRIKANDI management capability and administrative performance in Bandung City Government agencies. A quantitative cross-sectional survey was conducted with 180 civil servants actively involved in SRIKANDI operations across multiple local government units (perangkat daerah) in Bandung City during February–June 2026. Data were analysed using ordinary least squares regression and serial mediation analysis (PROCESS Macro Model 6, n = 2,500 bootstrap samples) in IBM SPSS Statistics 29. Results revealed that all six direct relationships were statistically significant and positive, explaining 52.6% of variance in administrative performance. Serial mediation analysis confirmed that information quality and decision effectiveness function as sequential mediators (indirect effect = 0.078, 95% Boot CI [0.041, 0.123]), alongside parallel mediation pathways through each variable independently. These findings advance information systems management theory by demonstrating that the performance benefits of digital records system capability are channelled through a sequential informational and decisional mechanism. Practical implications centre on strengthening user competence, data consistency governance, and evidence-based administrative decision-making within SRIKANDI.]]>
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