<![CDATA[Hotel employees constitute a potential group of first responders because they work in public facilities that operate 24 hours a day and interact directly with guests. This community service activity aims to increase the knowledge and preparedness of hotel employees in facing disasters and emergencies through disaster preparedness training and Basic Life Support (BLS). The activity was conducted over one day using interactive lectures, discussions, demonstrations, simulations, and hands-on practice. The training covered risk management and disaster preparedness in hotels, the Integrated Emergency Management System, BLS, cardiopulmonary resuscitation (CPR), and victim evacuation. Knowledge evaluation was conducted using pre- and post-tests. Based on the individual data recap, there were 31 participants with backgrounds in housekeeping, accounting, food and beverage products, human resources, engineering, EAM/GM I-C, sales and marketing, and front office. The average score increased from 75.48 to 95.81, with a mean increase of 20.32 points. The Wilcoxon test showed a significant difference in the scores before and after training (p<0.001). These results indicate that training based on a combination of education, demonstration, simulation, and practice can improve participants’ knowledge of disaster preparedness and BLS. The program should be continued through refresher training and regular emergency response simulations to maintain competence and strengthen the safety culture in the hotel environment.]]>
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