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Search PERPUSTAKAAN DAN PENELITIAN

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Kualitas pelayanan di Sekolah Tinggi XYZ masih belum sesuai dengan apa yang diharapkan, misalnya masih terjadi antrean pendaftaran, pembayaran, lamanya pelayanan akademik, daya tampung parkir, ruang kuliah, akses perpustakaan, keamanan, dan lain-lain. Pada penelitian ini bertujuan untuk mengetahui kualitas pelayanan Sekolah Tinggi XYZ terhadap kepuasan mahasiswa. Adapun metode yang digunakan pada penelitian ini adalah metode integrasi Servqual, Kano dan Quality Function Deployment (QFD), dengan Teguh Aprianto; Abdul Fatah
Jurnal Rekayasa Sistem Industri Vol. 10 No. 2 (2021): Jurnal Rekayasa Sistem Industri
Publisher : Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2064.59 KB) | DOI: 10.26593/jrsi.v10i2.4252.131-144

Abstract

The service quality at XYZ High School is still not in accordance as expected. There are still queues for registration, payments, length of academic service, parking capacity, lecture room, library access, security, and etc. This study is conducted to find out the service quality of XYZ high school towards the students' satisfaction. The methods used in this research are the integration method of Servqual, Kano and Quality Function Deployment (QFD), using 5 Servqual dimensions, those are Tangible, Reliability, Responsiveness, Assurance, and Empathy. The gap value of all service attributes provided is negative. It means that the service performance still can't fulfill the students' expectation. Based on the integration calculation of the Servqual, Kano and QFD methods, there are 16 of 31 service attributes need to be improved. The easy attribute in accessing information by online can become priority with the important level of 23.17 by constructing an online integrated information to become the priority technical response which is conducted for the improvement with the percentage of 21.04%.
INOVASI LAYANAN PENELUSURAN INFORMASI JURNAL ELEKTRONIK PADA WEB PERPUSTAKAAN DALAM MENDUKUNG KEGIATAN PENELITIAN DAN PENGEMBANGAN DI PUSLITBANG JALAN DAN JEMBATAN, BADAN PENELITIAN DAN PENGEMBANGAN, KEMENTERIAN PUPR Anita Rahmawati
Jurnal IPI (Ikatan Pustakawan Indonesia) Vol. 4 No. 1 (2019): Mei
Publisher : Ikatan Pustakawan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1493.353 KB) | DOI: 10.1234/jurnal ipi.v4i1.67

Abstract

Information Retrieval Services is the primary key from the library because people who need information can find what they need through nformation retrieval.. This article describes the new innovation of information retrieval services at Pusjatan’s library. The method of this articles is literature review and case study in Pusjatan’s Library. The result is, electronic journal (e-journal) is one of e-resources in Pusjatan’s library which can support the research in Pusjatan. The information retrieval can be done by using electronic tools to access e-journal as e-resources based on web Pusjatan’s library.
Penerapan Data Curation Pada Perpustakaan Penelitian Dalam Mengelola Data Penelitian Hermin Triasih; Dwiatri Kusumaningrum; Slamet Riyanto
Media Pustakawan Vol 26, No 4 (2019): Desember
Publisher : Perpustakaan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (72.67 KB) | DOI: 10.37014/medpus.v26i4.659

Abstract

Saat ini repositori dan depositori LIPI sedang memfokuskan pada kegiatan pengolahan data ilmiah yang dihasilkan dari suatu penelitian. Mengingat betapa pentingnya data penelitian maka dalam proses pengelolaannya diperlukan sebuah data management plan. Salah satu proses data management plan yaitu kurasi data. Proses kurasi data diperlukan untuk menjamin data yang dipublikasikan lebih akurat, informatif, dan berkualitas sehingga berdampak pada peningkatan akses data. Tujuan penelitian adalah menentukan proses/alur data management untuk proses kurasi data yang tepat untuk diterapkan di Perpustakaan penelitian (PDII LIPI) guna  memastikan data sesuai aturan yang berlaku (valid), informatif, dan berkualitas agar data dapat digunakan kembali (reuse) dan menghasilkan data penelitian baru (reproduce). Metode penelitian menggunakan metode kualitatif dimana data diambil dengan teknik wawancara mendalam (in-depth interview) semi terstruktur. Responden penelitian adalah CIFOR, P2O LIPI, BMKG, BPS, dan Kemkes. Hasil yang diperoleh adalah responden sudah menerapkan data management termasuk proses kurasi. Alur kurasi antar 5 responden berbeda, tergantung pada kebijakan dan kebutuhan responden. Kesimpulan yang dapat diambil, bahwa tim data management termasuk kurator harus dilibatkan di awal hingga akhir penelitian. Kegiatan kurasi data di perpustakaan penelitian dilaksanakan saling bekerjasama antar peneliti, pustakawan/kurator, dan IT. Tugas utama kurasi data penelitian yang dilakukan pustakawan/kurator adalah menentukan dan memastikan kualitas data penelitian dengan tujuan agar data dapat diakses dengan mudah dan data dapat dimanfaatkan kembali.
Menghidupkan Ekosistem Penelitian: Strategi Promosi Layanan Pendukung Penelitian di Perpustakaan Universitas Sumatera Utara Ade Yohana Lumbantoruan; Fransiska Timoria Samosir; Araf Aliwijaya
Journal of Education on Social Science (JESS) Vol 10 No 2 (2026): Public Participation in Public Service
Publisher : Faculty of Social Science, Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jess.v10i2.675

Abstract

The promotion of research support services at the University of North Sumatra (USU) Library has not been carried out evenly across all types of services, resulting in some services being less well known and not utilized optimally by library users. This study aims to analyze the promotion strategy for research support services at the University of North Sumatra (USU) Library based on the promotion mix framework. The research method used was descriptive qualitative through observation, document study, and interviews. Interviews were conducted with 11 informants who were selected purposively from among the leaders and service staff. The data were analyzed through the stages of reduction, presentation, and conclusion drawing. The research was mapped using the promotion mix framework. Research support services at the USU Library include subscriptions to international journal databases and various e-books, literature search ordering and assistance services, information literacy classes, article publication training, author profile development training, content similarity checking services (Turnitin), and institutional repositories. The promotion of research support services is carried out conventionally and digitally. The promotional tools used are banners, bulletin boards, socialization, websites, and social media (Instagram, Facebook, YouTube, TikTok). However, there are limitations in the form of uneven promotion between services and the fact that not all stages of the research support service cycle have been implemented. This study recommends improving the promotion strategy through personal selling and direct marketing.
PUSH PULL STRATEGY DALAM MEMASARKAN LAYANAN PERPUSTAKAAN BALAI PENELITIAN TANAMAN REMPAH DAN OBAT Rushendi, .; Muhajan, Zakiah
Jurnal Perpustakaan Pertanian Vol 21, No 1 (2012): April 2012
Publisher : Badan Penelitian dan Pengembangan Pertanian

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Suatu kajian telah dilakukan untuk mengukur strategi push and pulldalam pemasaran informasi yang dihasilkan oleh Perpustakaan BalaiPenelitian Tanaman Rempah dan Obat (Balittro) yang ditempatkandalam blog selama tahun 2008-2011. Pengukuran secara kualitatifterhadap komentar pengguna mengenai produk informasi dan blogdilakukan terhadap tiga komponen, yaitu behavioural data, outcomedan experience yang dikembangkan oleh Avinash Kaushik. Jumlahproduk yang di-posting dan akses ke produk informasi dalam blogdihitung sebagai data kuantitatif. Data kualitatif dan kuantitatifselanjutnya dianalisis secara deskriptif. Hasil analisis menunjukkanbahwa dari 46 produk yang di-posting diperoleh 136 komentar denganjumlah akses 1.036.111. Sebanyak 99 komentar merupakan permintaanartikel dari produk yang ditawarkan, yang dalam kajian inidigunakan istilah pull, 10 komentar merupakan pertanyaan umumseperti penelusuran informasi, dan 27 komentar lainnya bernadapositif dan mendukung upaya pustakawan dalam memasarkaninformasi dan memperluas layanan jasa perpustakaan secara virtual.Jumlah keteraksesan informasi yang tinggi tidak berbanding lurusdengan kebutuhan aktual informasi pemustaka. Hal ini ditunjukkanoleh jumlah akses tertinggi 1.018.119 (98,26%) pada 30 produkBibliografi Khusus Tanaman Obat dan Rempah dengan 30 (30,30%)permintaan artikel, dibandingkan dengan 5.041 (0,49%) akses kesatu produk informasi bibit dengan 65 (65,6%) permintaan artikeldari 99 permintaan artikel untuk semua produk yang disediakan dalamblog. A study to measure push-pull strategy in marketing the informationproducts of Indonesian Spice and Medicinal Crops Research Institute(ISMCRI) Library posted in blog for the year 2008 to 2011 wasconducted. A workable means of measuring success with social mediadeveloped by Avinash Kaushik, in which focus on three components,namely behavioural data, outcome and experience, were used toqualitatively interpret and select number of comments forwarded bythe users of the blog. The number of access to the blog, which wasknown as hits also counted as quantitative data. The qualitative dataand the quantitative ones were analyzed descriptively. The resultsshowed that of 46 information products pushed through the channelof blog had yielded 136 users’ comments. Ninety-nine comments ofwhich were in the forms of article’s requests of the products, in thisstudy termed as pull, 10 comments were common queries or generalquestions of literature searches from the users to librarian and 27comments were supportive and positive tones from users and librarianson the efforts made by the librarian of ISMCRI to market theinformation products and extend the library service virtually. Thehighest number of hits was not directly proportional with the numbersof article requests or actual information needs of the users. In thisstudy, it reflected on the highest number of access (hits) (1.018.119 or98.26%) of 30 products of Bibliografi Khusus Tanaman Rempah danObat, but lower article requests to the products (30 or 30.30%)compared to the lower number of access to one product of seedinformation (5.041 or 0.49%) and the highest number of articlerequests to the information (65 or 65.66%) of the 99 total articlerequests of the whole products provided in the blog.
Strategi dan Pertimbangan Etis dalam Penulisan Proposal Penelitian Ilmu Perpustakaan dan Informasi Mufid, Mufid
TIK ILMEU : Jurnal Ilmu Perpustakaan dan Informasi Vol 1, No 2 (2017)
Publisher : Perpustakaan STAIN Curup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29240/tik.v1i2.281

Abstract

In the preparation of an effective research proposal in library and information science, a researcher needs to have a proposal writing strategy, and to understand of the ethical issues of research either through qualitative, quantitative or mixed methods. Therefore, this paper aims to provide a guidance for a researcher about writing strategies that includes nine key elements of the arguments, the research proposal outlines, the effectively research proposal writing stages, and the ethical issues during the research. The ability of a researcher to choose a strategy, and to understand the ethical issues of research is very important. Its will determine the quality of research outputs
Keputusan pemustaka dalam penelusuran informasi di Perpustakaan Balai Penelitian Tanaman Rempah dan Obat Rushendi, Rushendi -
Jurnal Kajian Informasi dan Perpustakaan Vol 6, No 1 (2018): 2018
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (216.361 KB) | DOI: 10.24198/jkip.v6i1.14502

Abstract

The needs of library information need to be met to complete the information needs of the library users who generally have a variety of reasons to perform activities in accordance with their purpose. Information retrieval activity is one of the main activities of the library users at the library of the Research Institute for Spices and Medicinal Herbs (RISMH) to find the source of literature through the Online Public Access Catalog (OPAC) facility. The purpose of the research was to determine the decision of the user in searching for information. The study was conducted from November to December 2017, with materials obtained from the library literature search 2015 -2017 results form.  The study used the quantitative descriptive method, while the observed variables were: searching users; sources of the required information; subjects needed, and the relationship of the user with the library material searched. Data were analyzed descriptively. The result of the study showed the dominant user searching for information was the researcher; source of information required was documentation, and subject/commodity needed by the user which was medicinal plants. There is a correlation between the researcher’s decision and the searching of journal literature and documentation; student decisions by searching books, journals, and documentation; as well as the general/private user’s decisions with book search and documentation. The information retrieval service at the Balittro Library needs to be improved by linking the online search database with the Balittro website so it can increase the number of online collections. 
PERANAN BADAN ARSIP DAN PERPUSTAKAAN PROVINSI RIAU DALAM PENELITIAN SEJARAH Dani, Gusti Rahman; Melay, Ridwan
Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan Vol 4, No 2 (2017): Wisuda Oktober 2017
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan

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Abstract

Abstract: Riau Province has an Archive Board which is part of the Library Board, archives and documentation. Library, Archives and Documentation Board (BPAD) Riau Province based on Perda No.8 of 2008, is the development of the organization of the Library and Archives of Riau Province. Riau Archive and Library Board is an institution or agency under the auspices of the Riau Provincial Government which has the duty and authority in managing Dynamic and static archives either in the form of state documents or regional government as well as documents that have historical value that have good value either in Forms of written documents and digital forms that will be stored and maintained through archiving and library agencies. The purpose of this research is to know the history of the establishment of the Archives And Library of Riau Province. To know the task and authority of Riau Archive and Library Board. To know the role of Archive Board which is part of the Library Board Riau Province. The methods used in this research are historical and qualitative approaches. Data obtained from interviews and library sources will be developed by using their own language. The research location is in Pekanbaru City Riau Province. The time of this research started since the issuance of SK Dean of FKIP-Universitas Riau to do research until the time limit until thesis seminar. Data collection techniques used are obsevation techniques, interview techniques, documentation techniques and literature study techniques. From the results of research has been found that the Archives and Libraries of Riau Province is very active role in providing information about the sources in conducting research and writing history for all people and students.Keywords: Archive Board, Library, Riau Province
PENELITIAN KUANTITATIF DAN KUALITATIF ILMU PERPUSTAKAAN (SEBUAH KOMPARASI) Mafar, Fiqru
Jurnal Ilmu Budaya Vol. 8 No. 1 (2011)
Publisher : Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/jib.v8i1.1018

Abstract

Quantitative and qualitative research in library science are debatable. It’s because library science is an interdiscipliner science. This article try to show the differents betwen quantitative and qualitative researchs. By defining and show the example of both research, we get the basic different of quantitative and qualitative research. Quantitative research usually uses number in analyzing data and qualitative does not.
Persepsi Peneliti Terhadap Koleksi Perpustakaan Balai Penelitian dan Pengembangan Lingkungan Hidup dan Kehutanan Kupang Rattahpinnusa Haresariu Handisa
Jurnal Perpustakaan Pertanian Vol 27, No 1 (2018): Juni 2018
Publisher : Pusat Perpustakaan dan Penyebaran Teknologi Pertanian

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21082/jpp.v27n1.2018.p30-36

Abstract

Minat peneliti untuk memanfaatkan koleksi Perpustakaan Cendana pada Balai Penelitian dan Pengembangan Lingkungan Hidup dan Kehutanan Kupang masih rendah. Penelitian ini bertujuan mengidentifikasi persepsi peneliti terhadap relevansi koleksi perpustakaan dengan kegiatan penelitian, ketersediaan dan kemutahiran koleksi, serta faktor penghambat pengembangan koleksi perpustakaan. Penelitian menggunakan metode studi kasus untuk menggali informasi secara mendalam mengenai persepsi peneliti terhadap koleksi perpustakaan. Pengambilan sampel menggunakan teknik extreme sampling dengan melibatkan informan yang memiliki keterkaitan dengan topik penelitian. Jumlah informan sebanyak tiga orang. Data dikumpulkan melalui wawancara, selanjutnya data yang diperoleh dianalisis secara deskriptif. Hasil penelitian menunjukkan mayoritas informan mempersepsikan koleksi perpustakan cukup relevan dengan kegiatan penelitian. Namun, koleksi perpustakaan belum ideal, khususnya ketersediaan dan kemutakhiran koleksi. Mereka juga mempersepsikan faktor luar seperti keterbatasan pendanaan, fasilitas, dan akses penghambat perpustakaan dalam mengembangkan koleksi yang ideal. Penelitian ini merekomendasikan Perpustakaan Cendana untuk (1) menyusun kebijakan pengembangan koleksi sebagai dasar pengembangan koleksi yang berorientasi kebutuhan pengguna dengan mempertimbangkan aspek relevansi, ketersediaan, dan kemutakhiran; (2)menjalin kerja sama dengan perpustakaan lain dalam rangka meningkatkan ketersediaan dan kemutakhiran koleksi melalui silang layan dan konsorsium.

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