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Jurnal Bisnis dan Manajemen

jbm
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Published by Universitas Padjadjaran

ISSN : 14123681 EISSN : 24424617 DOI : -

Core Subject : Economy,

Economics, Econometrics & Finance

Jurnal Bisnis dan Manajemen (JBM), with ISSN 1412 - 3681 (printed) and ISSN 2442 - 4617 (Online), is published by LMFE Faculty of Economics and Business Universitas Padjadjaran. JBM is published twice a year (every March and September).

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Articles 6 Documents

Search results for , issue "Vol 18, No 2 (2017): September 2017" : 6 Documents clear

Which Intelligence is Most Important in Forming the Entrepreneurial Spirit? Imas Soemaryani
Jurnal Bisnis Manajemen Vol 18, No 2 (2017): September 2017
Publisher : Fakultas Ekonomi dan Bisnis Universitas Padjadjaran

The role of entrepreneurs becomes more influential in the current business world. Due to lack of entrepreneurial spirit, many entrepreneurs experience unsuccessful result in their entrepreneurship journey. Entrepreneurial spirit results from a combination of someone’s hereditary factors, experience, and environment. This gives HRM wide room of discussion to find suitable stimulating factors to improve entrepreneurial spirit. Growing evidence shows various intelligence can contribute to someone’s entrepreneurial spirit including intellectual quotient, emotional quotient, spiritual quotient, social quotient, and adversity quotient. This research aims to examine which of each quotient has the most influential factor to the entrepreneurial spirit. This study was conducted using 30 small-and-medium-scale fashion entrepreneurs in Bandung and analyzed using weighting approach and ranking method. Based on the findings, this research suggests that SQ (Spiritual Quotient), followed by adversary quotient, has the strongest influence in shaping the entrepreneurial spirit.

Counting Teller Quantity for Better Queue in Financial Institution: Case of Bank Central Asia, Metro Indah Mall Branch Office-Bandung Cut Irna Setiawati; Farah Atsila Budyanna
Jurnal Bisnis Manajemen Vol 18, No 2 (2017): September 2017
Publisher : Fakultas Ekonomi dan Bisnis Universitas Padjadjaran

A queue is frequently encountered in financial transaction at the bank. The similar thing also occurs at Bank Central Asia (BCA), Bandung. BCA Bank actually has SOP stating that it allocates 5 minutes for financial service at the teller. This research aims to precisely determine the total calculation of teller at BCA Bank. Research methodology uses a quantitative method and it encompasses the descriptive research where the operational variable functioned is a multichannel-single phase (M/M/S). There is more than one teller operating and there is only one service phase that must be passed by the customers to finish the transaction. The results showed that each teller could serve 10 persons per hour and teller busy level is 97%. The average time spent by each customer in the system is 63 minutes and in the queue line is 57 minutes. This research results showed that there should be 7 tellers to get an optimal result, meaning that BCA Bank should provide three more tellers per day. Providing more tellers will indicate better benefits for the customer.

Depositor Response to Risk of Local Development Banks: A Case of Indonesia Erie Febrian
Jurnal Bisnis Manajemen Vol 18, No 2 (2017): September 2017
Publisher : Fakultas Ekonomi dan Bisnis Universitas Padjadjaran

There have been some studies carried out to empirically show how depositor respond the magnitude of risk in various types of banks, in different economies. Some studies have also checked the issue when banks are protected by Deposit Insurance. Nevertheless, the aforementioned studies have never adequately covered the issue on local development banks. These financial institutions may not fulfill the necessary conditions of effective Discipline of the market, due to a high degree back up provided by the associated local government. This article is to cover the literature gap, i.e., by studying how depositors reply to risk magnitude of local development banks (known as BPD) in Indonesia. This research employs monthly data of ten BPDs with the largest asset operational in Indonesia, which is attained from the country’s Authority of Financial Service. We run analysis employing Reduced Form Formula. In this approach, the first model is to measure the risk of each bank employing Probit formula and data from 2014.1 to 2015.12. The results of this model are then employed as exogenouselement in the second phase model, Multiple Regression Formula. The second model utilizes data from 2016.1 to 2017.3 to show the response of bank customers to the risk of the observed financial institutions.

Consumers’ Purchase Intention: Influencing Factors unveiled at Korean Thematic Café (Case Study: Chingu Café) Harimukti Wandebori; Vinon Wijaya
Jurnal Bisnis Manajemen Vol 18, No 2 (2017): September 2017
Publisher : Fakultas Ekonomi dan Bisnis Universitas Padjadjaran

Service quality, atmosphere, and food quality have become an important part to be considered by a firm or company in order to attract consumers and to compete in the marketplace. This research will be taking Chingu Café which is located in Bandung, Indonesia to be the object of study. This research applied a quantitative method with a total sample of 384 respondents who have been to Chingu Café. A multi linear regression was applied to analyze the findings in order to gain the effect of service quality’s dimensions, food quality, and atmosphere on purchase intention. This research is able to gather unique findings in a Korean thematic café business. It is obtained that the most consumptive consumers are teenagers and young adults dominated by females. More importantly, this research is able to learn that service quality (tangible, reliability, responsiveness, and empathy), atmosphere, and food quality have a positive influence on purchase intention while none of such relationship between assurance dimension and purchase intention.

The Influence of Motivation on Quality Service Delivery in Decentralised Indonesia Eddy Soeryanto Soegoto
Jurnal Bisnis Manajemen Vol 18, No 2 (2017): September 2017
Publisher : Fakultas Ekonomi dan Bisnis Universitas Padjadjaran

In this study, the authors sought to examine the relationship between motivation and quality service delivery in a decentralised Indonesia. In an effort to have fair findings, a sample of the study was obtained from 102 local government service delivery recipients. The selected samples included department heads whose sectors became units of inquiry and analysis. During the data collection process, questionnaires were used and data analysis entailed running correlationsand regressing motivation practices on quality service delivery. The results have shown that motivational practices positively and significantly predict quality service delivery in a decentralised Indonesia. Besides, the results also revealed that motivation positively and significantly influences quality service delivery in districts found in the West Java Province,especially, Bandung city.

Commitment to Online Community and Continuance Intention: Issue Involvement, Interactivity, and Social Interaction Sony Kusumasondjaja
Jurnal Bisnis Manajemen Vol 18, No 2 (2017): September 2017
Publisher : Fakultas Ekonomi dan Bisnis Universitas Padjadjaran

The purpose of this study is to investigate how issue involvement, online interactivity, and social interaction influence consumer commitment to online travel community and intention to continue participating in the community. An online traveling forum was examined as the issues being observed in this study are highly relevant to the forum. Based on 135 valid responses from active members of the forum obtained through distributing online questionnaire in the forum, structural equation modeling was employed to examine the research model. The results show that issue involvement and social interaction affect commitment to the community; while surprisingly social interaction does not have a significant influence on the commitment. Moreover, commitment to the community leads consumers to continue their participation in the community. Managerial contributions and limitations of the study are discussed.

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Contact Name
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Kota bandung,

Jawa barat

INDONESIA