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INDONESIA
Jurnal Organisasi Dan Manajemen
Published by Universitas Terbuka
ISSN : 20859686     EISSN : 24429155     DOI : -
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Merupakan media informasi dan komunikasi para praktisi, peneliti, dan akademisi yang berkecimpung dan menaruh minat serta perhatian pada pengembangan organisasi dan manajemen. Diterbitkan oleh Lembaga Penelitian dan Pengabdian kepada Masyarakat, Universitas Terbuka.
Arjuna Subject : -
Articles 389 Documents
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Determinant of Islamic Banking Profitability in Indonesia Kuswara, Dimas Puja; Lestari, Etty Puji; Retnaningsih, Tri Kurniawati
Jurnal Organisasi dan Manajemen Vol 15 No 1 (2019)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Finding a determinant of profitability has become one of the most popular topics in banking research. Previous research has identified many factors that significantly influence bank profitability. There are also many studies that measure the effectiveness of sharia banking globally, but few analyze the profitability issues of sharia banks. This study aims to analyze the impact of factors affecting profitability in Islamic Banks listed on the Indonesia Stock Exchange. The method used is multiple linear regression analysis. The variables are return on assets as dependent variable and murabahah, musyarakah, mudharabah, branch office, cash office, and Automatic Teller Machine as independent variable. This study found that funding factors such as murabaha, musharaka and conventional and electronic networking factors such as Branch Office, Cash Office, and ATM had positive and significant impact on profitablity of Sharia Bank, while mudharabah had a negative and significant influence on profitablitas Sharia Bank. Sub-Branch Offices also had a negative but insignificant effect on the profitability of Sharia Banks. This result indicated that income on management became the most dominant income in generating profit of sharia banking. However, the management of funds could not work if not supported by Islamic banking channeling tools.
The Impact of Futures Price Volatility to Spot Market : Case of Coffee in Indonesia Anis Erma Wulandari; Harianto Harianto; Bustanul Arifin; Heny K Suwarsinah
Jurnal Organisasi dan Manajemen Vol. 15 No. 1 (2019)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (556.323 KB) | DOI: 10.33830/jom.v15i1.5.2019

Abstract

Indonesia is the world 4th largest coffee producer after Brazil, Vietnam and Colombia with export potential and higher national consumption concluded in 2017 while the coffee production was relatively stagnant. This was led the producer to not only the production risk but also the price risk which then emphasize the importance of futures markets existence as price risk management. This study is performed to examine the impact of futures price volatility to spot market using ARCH-GARCH toward primary data of coffee futures and spot prices of 1172 trading days starting from January 2014 to June 2018. The ARCH-GARCH analysis result indicates that futures price volatility and monetary variables are impacting the volatility of spot price. Arabica spot price volatility is impacted by volatility of Arabica futures price, inflation and exchange rate while Robusta spot price is impacted by Robusta futures price volatility and exchange rate. This is confirming that futures market plays dominant role in spot price discovery. Local futures and spot prices are also found to be significantly influenced by volatility of offshore futures prices which indicates that emerging country futures market is actually influenced by offshore futures market which the price itself used as price reference.
The Implementation of Good University Governance in State Universities Rulyanti Susi Wardhani; Taufik Taufik; Luk luk Fuadah; Saadah Siddik
Jurnal Organisasi dan Manajemen Vol. 15 No. 1 (2019)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (309.85 KB) | DOI: 10.33830/jom.v15i1.6.2019

Abstract

This study aims to determine the differences in the implementation of good university governance at state universities in South Sumatra and Bangka Belitung. The state universities were Bangka Belitung University, Sriwijaya University, Sriwijaya State Polytechnic, and Bangka Belitung Manufacturing Polytechnic. The principles of good university governance in this study include governance structure, autonomy, accountability, leadership, and transparency. The respondents of the study were structural officials. Research data were collected using a questionnaire. The analysis used Friedman different test because the groups comprised new and long-established state universities. The results of the analysis indicate that accountability and transparency in the implementation of good university governance in Bangka Belitung University are different from those in Sriwijaya University. Meanwhile, the implementation of good university governance in Sriwijaya Polytechnic is similar to that in Bangka Belitung Manufacturing Polytechnic.
Analysis of Employee Performance: A Case Study in Port Corporation Nazwirman Nazwirman
Jurnal Organisasi dan Manajemen Vol. 15 No. 1 (2019)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (341.809 KB) | DOI: 10.33830/jom.v15i1.7.2019

Abstract

The purpose of this study is to analyze the effect of compensation, work environment and work discipline on employee performance at the Indonesia Port Corporation. This is important for managers in making decisions in the company, especially matters relating to human resources. The population of this research was all the employees of the human resources division. The sampling technique used was saturated sampling, where data was collected using a survey method, namely a questionnaire. The results showed that all variables had a positive and significant effect on employee performance, both partially and simultaneously. The results of this study confirm that port management companies must pay attention to compensation, work environment and work discipline if it expects superior performance from its employees.
PENGARUH KUALITAS PELAYANAN, HARGA DAN KEPUASAN TERHADAP LOYALITAS PASIEN (Studi Kasus Pada Pasien Rawat Jalan Rumah Sakit Premier Bintaro) Nurmin Arianto
Jurnal Organisasi dan Manajemen Vol. 13 No. 1 (2017)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (309.221 KB) | DOI: 10.33830/jom.v13i1.13.2017

Abstract

The needs of service quality hospital intensified as the improvement of the economy and the degree of community health by the Hospital Premier Bintaro must be able to provide quality service oriented to the achievement of customer satisfaction of patients who will eventually cause patients who are loyal. This research aims to find out the influence of the service quality, price and customer satisfaction and loyalty patients. Samples in detail is 100 patients outpatients. Analysis of the data used a validity test and reliability test, classical assumptions, double linear regression, determination coefficient and testing the hypothesis. The research results obtained that the service quality, price and customer satisfaction have impact on customer loyalty good patients partially or simultanously. And to improve the quality of service then increased more focused in terms of reliability and assurance, to increase the value of the offered prices and review more focused at affordable prices and the suitability of the price with the benefits and facilities and improve customer satisfaction patients more focused to the comfort and security of patients so that patients really feel satisfied and loyal to the hospital.Kebutuhan akan layanan rumah sakit bermutu semakin meningkat seiring membaiknya perekonomian dan derajat kesehatan masyarakat oleh maka dari itu Rumah Sakit Premier Bintaro harus dapat memberikan pelayanan yang berkualitas berorientasi pada tercapainya kepuasan pasien yang akhirnya akan menyebabkan pasien yang loyal. Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan, harga dan kepuasan terhadap loyalitas pasien.Sampel yang di teliti adalah 100 pasien rawat jalan. Analisis data yang digunakan uji validitas dan reliabilitas, uji asumsi klasik,regresi linear berganda, koefisien determinasi dan pengujian hipotesis. Hasil penelitian diperoleh bahwa kualitas pelayanan, harga dan kepuasan memiliki pengaruh terhadap loyalitas pasien baik secara parsial maupun simultan. Dan untuk meningkatkan kualitas pelayanan maka peningkatan lebih difokuskan dalam hal reliability dan assurance, untuk meningkatkan nilai harga yang ditawarkan maka pengkajian ulang lebih difokuskan keterjangkauan harga serta kesesuaian harga dengan manfaat dan fasilitas dan meningkatan kepuasan pasienlebih difokuskan kepada kenyamanan dan keamanan terhadap pasienagar pasien benar-benar merasa puas danloyal terhadap rumah sakit.
KEPUASAN KLIEN DAN KEGUNAAN LAPORAN AUDIT EKSTERNAL STAKE HOLDER (PERSPEKTIF KLIEN AUDIT) Tubagus Ismail
Jurnal Organisasi dan Manajemen Vol. 11 No. 1 (2015)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (315.011 KB) | DOI: 10.33830/jom.v11i1.14.2015

Abstract

The purpose of the paper is to test a structural equation model (SEM) of client satisfaction with the audit, and of client perception of the usefulness of the audit to external stakeholders. A questionnaire was mailed to audit clients, i.e. of manufacturing go public companies in the province of Banten; 57 useable questionnaires were returned. Data were processed using the SEM software Partial Least Square (PLS). The data suggest that auditors face difficulties in handling divided loyalties, as audit clients perceive a strong relationship between client satisfaction and usefulness to external stakeholders. The higher auditors competence is perceived to be by the clients, the more satisfied they are with the audit and the more useful they believe the audit is to external stakeholders. The more skeptical the auditor is perceived to be by the clients, the less satisfied they are with the audit and the moreuseful they believe the audit is to external stakeholders. The findings extend previous results, the better the relationship with the auditor is perceived to be by the clients, the more satisfied they are with the audit and the less useful they believe the audit is to external stakeholders. The study addresses an issue most auditing research has not explicitly considered: the distinction between client satisfaction with the audit and client perceptions of the usefulness of the audit to external stakeholders. Tujuan dari artikel ini adalah untuk menguji model persamaan struktural (SEM) atas kepuasan klien, audit, dan persepsi klien tentang kegunaan audit kepada pemangku kepentingan eksternal. Responden penelititan ini adalah 57 klien audit, yang bekerja di perusahaan manufaktur go public di Provinsi Banten. Data diolah dengan menggunakan softwareSEM Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa auditor menghadapi kesulitan dalam menangani kesetiaan yang terbagi bagi, antara harus berada pada posisi kepuasan klien dan kegunaan kepada para pemangku kepentingan eksternal. Semakin berkompeten auditor, semakin puas klien audit dan lebih bermanfaat untuk stakeholdereksternal. Semakin skeptis auditor yang dianggap oleh klien, semakin kurang puas mereka klien audit dan semakin berguna untuk stakeholdereksternal. Semakin baik hubungan dengan auditor yang dianggap oleh klien, semakin puas klien audit dan kurang berguna bagi stakeholdereksternal. Penelitian ini membahas masalah penelitian audit belum secara eksplisit dipertimbangkan.
PERSEPSI TERHADAP SIKAP DAN MINAT PENGGUNA LAYANAN INTERNET PADA PERUSAHAAN JASA ASURANSI Kusnadi, Dedi
Jurnal Organisasi dan Manajemen Vol. 10 No. 2 (2014)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (154.214 KB) | DOI: 10.33830/jom.v10i2.15.2014

Abstract

The background of this research is to analize what is the effect of consumers perception to their attitude and intention towards of their actual usage on internet insurance service. There is a rapid growth in number of internet usage and users in Indonesia until 2012 for 55 million people users, thus its giving a good business opportunity in industry. For the finance business industry, the internet insurance service adoption is at the introduction stage. There are several differences between internet insurance service and common service. Therefore the insurance company needs to have a good insight of their consumer perceptions towards of internet insurance usage for improving their services. The Structural Equation Modelling used to analising the data collected proceeds by LISREL 8.70. The results of this research are there are revelations of positif effect for trust, perceived usefulness and perceived ease of use towards of attitudes and intentions to internet insurance services actual usage, howevere there are no revelations of positif effect for trust towards of intention to use. Penelitian ini dilakukan untuk menganalisis pengaruh faktor-faktor persepsi terhadap sikap dan minat konsumen dalam hal ini nasabah asuransi untuk menggunakan layanan internet asuransi. Teknologi internet yang makin berkembang baik penggunaannya dan jumlah penggunanya di Indonesia yaitu 55 juta orang pada tahun 2012, memberikan peluang bisnis yang baik. Pada industri jasa keuangan maka industri asuransi masih baru pada tahapan awal dalam menyediakan jasa layanan produk-produk asuransi. Dengan adanya perbedaan karakteristik dari transaksi jasa layanan menggunakan media internet dibandingkan layanan transaksi langsung, merupakan suatu hal yang penting bagi pihak perusahaan jasa asuransi untuk lebih memahami hal-hal apa yang dapat mempengaruhi konsumen mereka dalam menentukan keputusan menggunakan jasa layanan transaksi internet. Metode yang digunakan untuk menganalisa pengolahan data adalah dengan SEM (Structural Equation Modelling) dengan menggunakan perangkat lunak LISREL 8.70. Penelitian ini menemukan bahwa ada pengaruh dari faktor-faktor persepsi kepercayaan, kegunaan dan kemudahan penggunaan terhadap sikap nasabah yang kemudian mempengaruhi minat untuk menggunakan layanan internet asuransi. Juga ditemukan bahwa tidak adanya pengaruh dari faktor persepsi kepercayaan terhadap minat nasabah untuk menggunakan layanan transaksi internet asuransi.
PENGARUH MANAJEMEN LABA, LIKUIDITAS, DAN LEVERAGE TERHADAP PENGUNGKAPAN Purnama, Dendi; Pinasti, Margani; Herwiyanti, Eliada
Jurnal Organisasi Dan Manajemen Vol 12 No 1 (2016)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (238.562 KB)

Abstract

The purpose of this research is to analyze the influence of earnings management, liquidity and leverage on the disclosure. Earnings management in this study was measured by discretionary accruals, liquidity measured by the current ratio and leverage measured by debt equity ratio. The population of this research is all manufacturing companies listed on the Indonesian Stock Exchange from 2011 until 2014. The sample used in the study was taken by purposive sampling with certain criteria, namely the company's annual report as many as 93 companies for 4 years. The data analysis technique used in this research is multiple regression analysis. F-test results show that the regression model included in the category fit (good of fit). Partial test results show that earnings management significant negative effect on disclosure, liquidity significantly positive effect on the disclosure, and the leverage does not affect the disclosure. The results of this study indicate that when managers tend do earnings management company will disclose little information, it is in line with opportunistic perspective, where managers to maximize their utility in the face compensation contract, contract debts and political cost. Companies that have high liquidity will indicate the strength of the company's financial condition that tends to reveal more information and show high ability of the company to meet its long-term debt, and it can be said the company is in a healthy condition. While companies that have high leverage and low does not affect disclosure. Tujuan dari penelitian ini menganalisis pengaruh manajemen laba, likuditas, dan leverage terhadap pengungkapan.Manajemen laba dalam penelitian ini diukur dengan akrual diskresioner, likuiditas diukur dengan current ratio dan leverage diukur dengan debt equity ratio.Jumlah populasi penelitian ini adalah seluruh perusahaan manufaktur yang terdaftar di Bursa Efek Indonesia dari tahun 2011 sampai dengan tahun 2014.Sampel yang digunakan dalam penelitian diambil secara purposive sampling dengan kriteria tertentu yaitu laporan tahunan perusahaan sebanyak 93 perusahaan selama 4 tahun.Teknik analisis data yang digunakan dalam penelitian ini adalah analisis regresi berganda. Hasil uji F menunjukkan bahwa model persamaan regresi termasuk dalam kategori cocok (goodness of fit).Hasil pengujian secara parsial menunjukkan bahwa manajemen laba berpengaruh negatif signifikan terhadap pengungkapan, likuiditas berpengaruh positif siginifikan terhadap pengungkapan, dan leverage tidak berpengaruh terhadap pengungkapan. Hasil penelitian ini mengindikasikan bahwa ketika manajer cenderung melakukan manajemen laba maka perusahaan akan mengungkapkan sedikit informasi, hal ini sejalan dengan perspektif opportunistic, dimana manajer untuk memaksimumkan utilitasnya dalam menghadapi kontrak kompensansi, kontrak utang dan political cost. Perusahaan yang mempunyai likuiditas yang tinggi akan menunjukkan kuatnya kondisi keuangan perusahaan sehingga cenderung mengungkapkan lebih banyak informasi dan menunjukkan tingginya kemampuan perusahaan dalam memenuhi hutang jangka panjangnya, serta dapat dikatakan perusahaan tersebut dalam kondisi yang sehat. Sedangkan perusahaan yang mempunyai leverage yang tinggi maupun rendah tidak mempengaruhi pengungkapan.
ANALISIS HUBUNGAN LABA BERSIH, ARUS KAS OPERASI DAN RUPS DENGAN DIVIDEN TUNAI PADA INDUSTRI MANUFAKTUR Masrifah, Ifah
Jurnal Organisasi Dan Manajemen Vol 10 No 2 (2014)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (208.807 KB)

Abstract

The study is an empirical study to examine the effect of positive Net Income (EAT), Operating Cash Flow (CFO) and RUPS with a cash dividend on the manufacturing industry (An application of panel data). Techniques for taking a purposive sample with the total sample of 18 companies consecutive pay cash dividends for period 2007-2011. The design of this study is included quantitative research. Research tools used in the testing is the analysis method of panel. The result is a positive significant relationship between net income with cash dividends that pointed by the amount of beta standardized coefficients value 0,352 with a probability value of 0,000. Operating cash flow and RUPS results are positive but unsignificant with cash dividends that pointed by the amount of beta standardized coefficients value are 0,138 with a probability value of 0,210, and RUPS are 0,016 with a probability value of 0,913. Significant relationship means that the value of cash dividends is influenced significantly by the value of net income. Whereas unsignificant relationship means that the value of cash dividends isn't influenced significantly by the value of of the operating cash flow and RUPS.   Penelitian ini merupakan studi empiris untuk menguji pengaruh positif Laba Bersih (EAT), Arus Kas Operasi (CFO) dan RUPS dengan dividen tunai pada perusahaan manufaktur (Suatu penerapan data panel). Pengambilan sampel yang digunkana adalah purposive dengan jumlah sampel sebanyak 18 perusahaan yang berturut-turut membayar dividen tunai selama tahun 2007-2011. Desain penelitian ini adalah termasuk penelitian kuantitatif. Alat yang dipakai dalam pengujian adalah analisis metode panel. Hasilnya adalah hubungan positif yang signifikan antara laba bersih dengan dividen kas yang ditunjukkan dari nilai koefisien beta standardized-nya yaitu 0,499 dengan nilai probabilitas sebesar 0,000. Arus kas operasi nilai koefisien 0,300 dan nilai probabilitas sebesar 0,210, RUPS dengan nilai koefisien 0,254 dan nilai probabilitas sebesar 0,913, hasilnya positif namun tidak signifikan dengan dividen kas. Hubungan yang signifikan berarti bahwa nilai dividen kas dipengaruhi secara signifikan oleh nilai laba bersih. Sedangkan hubungan tidak signifikan berarti bahwa nilai dividen kas tidak dipengaruhi secara signifikan oleh nilai dari arus kas operasi dan RUPS.
MODEL AIDA SEBAGAI STRATEGI PEMASARAN BAGI NASABAH MENGAMBANG PERBANKAN SYARIAH (SURVEI MASYARAKAT DI KOTA BEKASI) Silviana; Purnama
Jurnal Organisasi Dan Manajemen Vol 13 No 1 (2017)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (375.61 KB)

Abstract

As a country with moslem as the majority, Indonesia turns out to be the market of sharia Banking Industry. Yet, ironically, Sharia Banking only has market segmentation of 4,86% from the total banking service industry. This research focuses on the mapping of floating customers of sharia banking and marketing strategies done to interest future customers to be loyal customers using the model of Attention, Interest, Desire, and Action (AIDA). Bekasi is chosen as the research site since it is one of the capital city backbone for human resources and industries. The method used is a mixed method with the approach of concurrent embedded. The result shows that 54 % sample of the people in Bekasi are floating customers of sharia banks. Sharia banks around Bekasi have also implemented AIDA models to turn the floating into loyal customers. The recommendation posed by the floating customers is that sharia banks are supposed to enhance the service given to them in terms of socialization and promotion.Indonesia sebagai negara yang mayoritas berpenduduk muslim menjadi pangsa pasar industri perbankan syariah. Hal yang menjadi ironi bahwa Perbankan syariah hanya mempunyai segmen pasar 4,86 % dari total industri layanan jasa perbankan. Riset ini berfokus pada pemetaan Nasabah Mengambang Perbankan Syariah dan strategi promosi yang dilakukan Bank Syariah untuk menarik calon nasabah menjadi nasabah loyalis menggunakan model Attention, Interest, Desire dan Action (AIDA). Bekasi dipilih menjadi lokasi penelitian ini dikarenakan sebagai daerah penyangga ibukota baik dari aspek sumberdaya manusia maupun industrinya. Metode yang digunakan dalam  adalah metode kombinasi dengan pendekatan concurrent embedded.Hasil dalam riset ini bahwa 54 % masyarakat kota Bekasi merupakan nasabah mengambang perbankan syariah. Perbankan syariah sudah menerapkan metode AIDA dalam strategi pemasarannya untuk menarik nasabah mengambang menjadi loyalis. Rekomendasi yang diberikan oleh nasabah mengambang yang mendapatkan porsi terbesar dengan melakukan peningkatan pelayanan sebagai perwujudan sosialisasi dan promosi kepada nasabah mengambang.

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