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INDONESIA
JURNAL SISTEM INFORMASI BISNIS
Published by Universitas Diponegoro
ISSN : 20883587     EISSN : 25022377     DOI : -
Core Subject : Economy, Science,
JSINBIS merupakan jurnal ilmiah dalam bidang Sistem Informasi bisnis fokus pada Business Intelligence. Sistem informasi bisnis didefinisikan sebagai suatu sistem yang mengintegrasikan teknologi informasi, orang dan bisnis. SINBIS membawa fungsi bisnis bersama informasi untuk membangun saluran komunikasi yang efektif dan berguna untuk membuat keputusan yang tepat waktu dan akurat. Business intelligence sebagai dasar pengembangan dan aplikasi SINBIS menjadi kerangka kerja teknologi informasi yang sangat penting untuk membuat agar organisasi dapat mengelola, mengembangkan dan mengkomunikasikan aset dalam bentuk informasi dan pengetahuan. Dengan demikian SINBIS merupakan kerangka dasar dalam pengembangan perekonomian berbasis pengetahuan.
Arjuna Subject : -
Articles 425 Documents
Usability Evaluation of MySAPK BKN using The System Usability Scale (SUS) Method : Case Study Human Resources Development and Personnel Agency Banggai Regency Elin Cahyaningsih; Haryati Asgap Jelang
Jurnal Sistem Informasi Bisnis Vol 15, No 3 (2025): Volume 15 Number 3 Year 2025
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol15iss3pp377-383

Abstract

The administration of state apparatus services requires an integrated and reliable information system to ensure the availability of accurate and up-to-date personnel data. MySAPK BKN is the mobile application prepared to support the availability of personnel data. Using MySAPK BKN is part of Digital Transformation and a Roadmap for Bureaucratic Reform towards Good Governance. The use of MySAPK BKN requires continuous evaluation to be able to meet user needs. Thus, it is necessary to continue to develop and evaluate its implementation, especially in the scope of usability. This evaluation can be applied by using the System Usability Scale (SUS) method. The use of the SUS method was carried out to determine the usability level of MySAPK BKN at the Personnel and Human Resources Development Agency in Banggai Regency. The research method is quantitative research. Data was obtained through the SUS questionnaire using Likert scale questions and collected from April 2023 to May 2023. This questionnaire is addressed to 47 employees who have used MySAPK BKN. The results show that the implementation of MySAPK BKN using the SUS method was the Good category with an average SUS score of 70. This score indicates that users are satisfied with the use of this application. This research recommends continuing to evaluate the use of the application and ongoing socialization and training the use of MySAPK BKN.  Even though a score of 70 is included in the good category, it is just the Standard category in application use.
A Comprehensive Urban Health Architecture in Smart Living Using Smart City Architecture Development Framework (SCADEF) Najma Qurrotul Aeni; Yuli Adam Prasetyo; Iqbal Yulizar Mukti
Jurnal Sistem Informasi Bisnis Vol 15, No 3 (2025): Volume 15 Number 3 Year 2025
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol15iss3pp402-413

Abstract

In urban healthcare systems, rapid urbanization and population growth pose challenges, demanding creative approaches to deliver healthcare services efficiently and conveniently. With the global population projected to reach 68% urbanization by 2050 (United Nations, 2019), the need for integrated healthcare solutions is increasingly pressing. To address the gap in healthcare integration in Smart Living environments, this study develops a Smart Living Enterprise Architecture using the Smart City Architecture Development Framework (SCADEF). This study aims to integrate urban design principles into the architecture to enhance healthcare integration with other domains, promote interoperability between sectors, and citizen-centric service delivery. Using a qualitative design-focused methodology, this study leverages customer journey maps to identify healthcare interaction points and enhance user experience. The architecture is validated through stakeholder interviews and expert reviews. Through SCADEF, the proposed architecture supports smart living by integrating healthcare into the broader ecosystem, resulting in more seamless service delivery, reduced fragmentation, increased responsiveness, and improved accessibility. The findings also suggest that urban data mining can support sustainable health models and non-instant urban governance. These models can be tailored to different urban contexts, providing a holistic response to fragmented urban health services while promoting proactive and resilient public health systems.
Cross sectoral Collaboration in Decision Support Systems for Critical Information Infrastructure Protection: An Innovative Approach Prasetyo Adi Wibowo Putro; Satria Tegar Bimantara
Jurnal Sistem Informasi Bisnis Vol 15, No 4 (2025): Volume 15 Number 4 Year 2025 (In Press)
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol15iss4pp525-534

Abstract

The protection of Critical Information Infrastructure (CII) is increasingly challenged by evolving cyber threats and the growing interdependence of digital services, which require coordination beyond traditional, sector-siloed security approaches. This study proposes a Decision Support System (DSS) for CII protection that operationalizes cross-sector collaboration to generate dynamic security recommendations using a connectivity-first selection and a resource/governance similarity fallback when connected references are unavailable. Following the Knowledge Management Systems Development Life Cycle (KMSDLC), the DSS was designed and implemented based on structured interviews with stakeholders responsible for national digital services. The prototype was evaluated using the System Usability Scale (SUS) and achieved a mean score of 78.75 (“Good”), indicating strong user acceptance. The primary contribution is a reproducible, collaboration-enabled DSS mechanism that addresses limitations of static DSS models by supporting adaptive recommendations from structured cross-sector inputs. The study also provides practical implications for multi-stakeholder CIIP governance by clarifying how interdependence and similarity can be used to support auditable security-control recommendations. Future work will focus on outcome-based effectiveness evaluations (e.g., expert agreement and task completion time) and may optionally explore predictive analytics as a separate module; however, the current system remains rule-based and does not implement AI/ML components.
Security Risk Management Assessment in Information Technology Services using Information Technology Infrastructure Library (ITIL) V4 Andys Sandra Kurniawan; Aris Puji Widodo; Adi Wibowo
Jurnal Sistem Informasi Bisnis Vol 15, No 4 (2025): Volume 15 Number 4 Year 2025 (In Press)
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol15iss4pp469-472

Abstract

Information Technology (IT) is currently implemented in various fields of life, including in higher education. Some common IT-based service problems such as server down, slow systems, poor integration, and data security are important concerns for education managers. IT Service Management or Information Technology Service Management (ITSM) is a strategic approach to designing, providing, managing, and improving the way IT is used in an organization. ITIL is one of the most popular ITSM frameworks and includes a framework for evaluation and assessment. This study proposes the use of ITIL V4 to assess the level of maturity of security risk management in the higher education sector, which has not been widely explored. This study aims to measure and analyze the level of capability and assess the maturity of IT services, especially in risk management practices and information security management and analyze the level of gap between actual conditions that occur and expected standards. The results of the study indicate that the assessment of the level of maturity of higher education in managing IT service security risks, especially in both management practices, is at level 3 (Defined). These results indicate that universities have begun to realize the importance of IT security risk management, where practices are well defined, processes and activities are documented and standardized. To achieve continuous improvement according to the ITIL V4 standard, it is necessary to increase the capacity of the technology used, consistency in evaluation, and build an organizational culture that supports continuous risk management.
Sustainable Waste Management In Bima City: Social, Institutional, And Technological Perspectives Endang Sri Sumanti
Jurnal Sistem Informasi Bisnis Vol 15, No 4 (2025): Volume 15 Number 4 Year 2025 (In Press)
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol15iss4pp%p

Abstract

Population growth and economic activity in Bima City have significantly increased the volume of waste generated, reaching 80.6 tons per day. However, the management capacity, which only covers 53.16% of the area, has led to a decline in environmental quality, such as water, air, and soil pollution. This study aims to analyze the impact of waste management on environmental conditions in Bima City, considering social, institutional, and technological factors of waste management. The research method used an explanatory quantitative-descriptive approach with Structural Equation Modeling (SEM) analysis of 200 respondents consisting of the community, sanitation workers, and environmental managers. The variables examined include policy and institutions (ORG), community participation (PART), technology and infrastructure (TECH), and environmental conditions (ENV). The results showed that policy and institutions had a positive effect on the effectiveness of waste management (β = 0.34; p < 0.001), while community participation had a significant effect on environmentally friendly behavior (β = 0.42; p < 0.001), while technological infrastructure has an indirect effect on environmental conditions through management effectiveness (β = 0.28; p < 0.01). Overall, good waste management contributes to a 57.8% improvement in environmental quality. This study emphasizes the importance of synergy between policy support, social participation, and the application of sustainable technology to achieve effective environmental management in Bima City.
Implementation of a Raw Material Inventory Control Information System Using the Continuous Review System Method at Naf’a Bakery Tanhella Zein Vitadiar; I Gusti Lanang Putra Eka Prismana; Ginanjar Setyo Permadi
Jurnal Sistem Informasi Bisnis Vol 15, No 4 (2025): Volume 15 Number 4 Year 2025 (In Press)
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol15iss4pp473-479

Abstract

Effective inventory management is crucial in manufacturing industries to ensure smooth production and minimize operational costs. This study aims to design and implement an inventory control system based on the Continuous Review System (CRS) method at Naf’a Bakery, a small business located in Desa Canggu, Kediri. The implementation of CRS is expected to optimize raw material inventory, reduce storage costs, and avoid the risks of stockouts or overstocks. The methods used include observation, interviews, and demand data analysis to calculate the reorder point (ROP), optimal order quantity (EOQ), and safety stock. The results show that the implementation of CRS can reduce storage costs by approximately 30% and ordering costs by about 25%, while improving operational efficiency compared to the previous manual system. The CRS-based information system allows Naf’a Bakery to monitor inventory in real-time, ensuring that raw materials are always available at optimal levels and providing flexibility to adapt to demand fluctuations. Thus, this system not only enhances inventory management accuracy but also reduces waste and improves profitability. This study provides significant contributions to the development of more efficient inventory control systems for small and medium enterprises.
Optimizing Adaptive Rewards Using Sugeno Fuzzy Logic in an Android Educational Game Ginanjar Setyo Permadi; Tanhella Zein Vitadiar; Chamdan Mashuri
Jurnal Sistem Informasi Bisnis Vol 15, No 4 (2025): Volume 15 Number 4 Year 2025 (In Press)
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol15iss4pp480-487

Abstract

This study developed an Android-based educational game to teach children about waste management, with an adaptive reward system using Sugeno fuzzy logic. The aim of the study was to increase student motivation and engagement in environmental learning by providing rewards tailored to player performance. The development method referred to the Game Development Life Cycle (GDLC), covering the development stages up to beta testing. Media expert validation results showed good game quality in terms of visual appearance and ease of use, with an average score of 4.6/5. Material validation also showed the suitability of the material for learning objectives with a score of 4.7/5. Trials with 26 primary school students resulted in an average score of 4.6/5 for ease of use and 4.8/5 for visual appeal. The Sugeno fuzzy logic-based reward system proved effective in adjusting rewards to player performance. Test data showed that 70% of students received 3 stars, 20% received 2 stars, and 10% received 1 star. This system increased student motivation and engagement in learning. This research contributes to the development of fuzzy technology-based educational games by demonstrating the great potential of Sugeno fuzzy logic in creating adaptive reward systems that enhance learning. This game is expected to be an effective alternative in teaching waste management and can be expanded to other educational topics.
Smart Catering Canteen School (SCCS) using Streamlit Suryasatriya Trihandaru; Hanna Arini Parhusip; Mitchella Sinta Larasati
Jurnal Sistem Informasi Bisnis Vol 15, No 4 (2025): Volume 15 Number 4 Year 2025 (In Press)
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol15iss4pp%p

Abstract

The school canteen faced service problems of as many as 1000 students in a short break period, especially when everything had to be done manually on business processes, especially payments. The method that has existed so far is to use Google Form to place menu orders and manually pay all verified customers which causes delays and errors. Therefore, this study aims to create a business information system for canteens called the Smart Canteen System (SCCS) which uses Optical Character Recognition (OCR) and Natural Language Processing (NLP) to be able to automate payment verification and provide sequences. This SCCS business information system will convert proof of payment from text to text and processed so that the validity of the proof of payment can be proven. With the Stremlit platform, the management process can be carried out in real time and reports can be carried out immediately. With this verification, SCCS provides the main result, namely efficiency, reducing errors in business processes in the canteen. Work that was originally done manually in 2 days became 5-10 minutes in the same process.
Performance Measurement of Robotic Process Automation in Policy Issuance Activities in Insurance Companies M Ihza Mahendra Tampubolon; Irwan Bastian; Dewi Agushinta R
Jurnal Sistem Informasi Bisnis Vol 15, No 4 (2025): Volume 15 Number 4 Year 2025 (In Press)
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol15iss4pp504-511

Abstract

The issuing policies process in the insurance industry is a complex activity that requires high precision, especially in verifying data and ensuring compliance with regulations. This process is often done manually, which takes a long time, is prone to errors, and is less efficient in handling high workloads. Robotic Process Automation (RPA) offers a solution to automate the policy issuance process to improve operational efficiency, reduce human errors, and speed up the process time. The research aims are to build RPA on the motor vehicle policy issuance process and measure its performance in comparison with the manual method. The research methods used include business process analysis, system design, RPA development using UiPath, testing, implementation, and performance evaluation based on five main variables: speed, availability, compliance, quality, and human resource efficiency measured by Full Time Equivalent (FTE). The results show that RPA can increase the efficiency of policy issuance by reducing processing time by 97.2%, from an average of 90 minutes per policy to 2 minutes 30 seconds. Regarding availability, RPA can operate 24/7 with an uptime of 99.9%. In addition, RPA result performance is 4,861 FTE in labor savings, ensuring compliance with regulations with a lower error rate than manual processes. However, certain cases still require manual intervention, especially in high-risk policies. The research results can serve as a reference for insurance companies in optimizing the implementation of RPA to enhance operational efficiency and provide faster and more accurate service to customers.
Design of an Interactive Quiz Management System for Early Childhood Learning Using Object-Oriented Programming in a Desktop-Based Application Subiksa, Gde Brahupadhya; Peling, Ida Bagus Adisimakrisna; Pasek Agus Ariawan, Made
Jurnal Sistem Informasi Bisnis Vol 15, No 4 (2025): Volume 15 Number 4 Year 2025 (In Press)
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol15iss4pp%p

Abstract

This study focuses on developing a more engaging and interactive quiz system for early childhood education based on a desktop platform (to prevent children from using gadgets directly). It implements four elements of early childhood learning theories: the theory of knowledge, the theory of development, the theory of learning, and the theory of teaching. The research and system development consist of three main stages. The first stage, data collection, aims to gather useful information for research and system development. The second stage involves system development using the waterfall model, implementing object-oriented programming in the Java desktop-based coding process. The final stage is system testing, conducted directly by its users (kindergarten teachers) to gather user experience information based on fundamental early childhood learning theories. The results of this study indicate that the quiz system can be built using Java programming based on object-oriented programming with a desktop application platform, ensuring that young children do not directly use the devices. Instead, teachers play a role in the teaching and learning process to help children focus more on the quiz. According to early childhood teaching theories, the quiz management system (QMS) helps young children develop awareness, thinking skills, and object understanding. Additionally, QMS supports the social growth and development of children by solving problems through quizzes, as well as helping them acquire general knowledge and basic skills.

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