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Jurnal Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : 22523294     EISSN : 25484923     DOI : 10.14710
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Jurnal Administrasi Bisnis (JAB), accredited SINTA 3 by Kemenristek Dikti, is published by Diponegoro University, Semarang. This publication contains various scientific writings in the form of research result, theoretical and conceptual studies, practical applications from academics and business practitioners. We welcome novel, innovative, and ground-breaking contributions, the focus of authors’ work must be on addressing the Business Administration issues. The following are suggested areas of interest: Marketing Human resources Financial Management information system Entrepreneurship Operation Management Consumer behavior Service marketing Corporate Governance Business Ethics Leadership Strategic Management Knowledge Management Taxation
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 8 Documents
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Search results for , issue "Vol 8, No 1 (2019)" : 8 Documents clear
Peran Government, Industry Dalam Peningkatan Kinerja Pemasaran UKM Naili Farida
Jurnal Administrasi Bisnis Vol 8, No 1 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i1.23961

Abstract

Temuan hasil penelitian ini menunjukkan bahwa: (1) Peran Pemerintah berpengaruh signifikan pada Kapabilitas inovasi; (2) Peran Industri berpengaruh signifikan pada Kapabilitas Inovasi; (3) Daya Eksplorasi produk berpengaruh signifikan terhadap Kapabilitas Inovasi; dan (4) Daya Ekplorasi produk berpengaruh signifikan pada Kinerja Pemasaran. Sampel dalam penelitian ini 240 orang pelaku UKM Busana Muslim dan teknik analisis menggunakan Structural Equation Modelling dan AMOS version 20 dalam pengolahan data dan tiga hipotesis berpengaruh signifikan yaitu Peran Industri, peran Pemerintah dan Daya eksplotasi Produk berpengaruh posistif dan signifikan terhadap Kapabilitas Inovasi yang mampu mempengaruhi Keberhasilan perusahaan, khususnya daya eksploitasi produk mampu meningkatkan kinerja pemasaran suatu perusahaan.
Analisis Kemandirian dan Efektivitas Keuangan Pada Kinerja Pemerintah Kota Medan Junita Putri Rajana Harahap; Murni Dahlena Nasution
Jurnal Administrasi Bisnis Vol 8, No 1 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i1.22406

Abstract

Performance is the output of activities / programs that have been planned in connection with the use of the budget with measurable quantity and quality. Implementation of performance is said to be good if the achievement is in accordance with what has been planned. Performance measurement is related to autonomy which requires the authority and responsibility of the local government in managing finances and running its government. Good performance can be measured by several ratios, namely the independence ratio and effectiveness of PAD, which was used in this study. This study aims to find out and analyze how the Medan city government in organizing its government in order to realize the interests of the community based on the principles of transparency and public accountability. This study uses descriptive analysis and uses quantitative and qualitative data with primary and secondary data sources. This research was conducted in the city government of Medan with years of research starting from 2012 to 2016. The results of this study indicate that the city government of Medan has been very independent and very effective in the performance of financial management and running the wheels of government.   
Analisis Faktor-Faktor Yang Memengaruhi Kepuasan Pengguna Layanan Go-Ride (Studi Pada Mahasiswa Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Diponegoro) Septi Puspitasari; Widayanto Widayanto
Jurnal Administrasi Bisnis Vol 8, No 1 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i1.23769

Abstract

This research aims to determine factor which the biggest contribution to satisfaction Go-Ride service users. Satisfaction was measured by five initial factors, service quality, price, perceived ease, perceived usefulness and online servicescape. This type research is explanatory research. The sampling technique non probability sampling with purposive sampling and accidental sampling. Samples taken 100 respondents using Go-Ride services in Undip FISIP. The results showed form five variables with 65 indicators only 24 indicators met the value KMO MSA and can be factor analysis, total variance explaned and rotated component matrix forms three components, hereinafter referred service quality, perceived ease and perceived usefulness, regression test stages shows service quality, perceived ease, perceived usefulness partially and simultaneously have positive and significant influence user satisfaction, perceived usefulness was dominant influence user satisfaction. Researcher suggestions to improve service quality, especially responsiveness service, implementation the most effective route selection according user's wishes, implementation reference coupon strategy.
Analisis Perkembangan Ekspor Impor Barang Ekonomi di Provinsi Sumatera Utara Sari Wulandari; Anggia Sari Lubis
Jurnal Administrasi Bisnis Vol 8, No 1 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i1.22403

Abstract

This study aims to determine the development of exports and imports of North Sumatra Province through export and import value indicators, balance sheets and trade ratios. Data analysis techniques in research are qualitative descriptive data analysis. The data sources in this study are secondary data downloaded through www.bps.go.id, especially data on exports and imports and the trade balance of economic goods groups in North Sumatra Province. The results showed that there was an increase and improvement that could be seen from the increase in the volume and value of exports of economic goods groups, a decrease in the volume and value of imports of economic goods groups as well as an increase in foreign trade ratios and a trade balance that showed positive foreign economic goods group controlled by exports.
Kapasitas Kelembagaan Dalam Pembinaan Usaha Mikro Kecil Dan Menengah Di Kota Surakarta Johan Bhimo Sukoco
Jurnal Administrasi Bisnis Vol 8, No 1 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i1.21215

Abstract

Micro-, Small-, and Medium-Scale Enterprises (SMEs) building is often due to the weak institutional capacity. Limited capital ownership, poor business knowledge, and narrow business network make SME performers less powerful in improving their business. This research studied the SMEs building in Surakarta City, viewed from indicator of empowerment according to Mardikanto (2013), Institutional Building. This research employed a descriptive qualitative method. Data collection was carried out using interview, observation, and document analysis. Technique of analyzing data used was purposive sampling, data validation was carried out using method triangulation, and data analysis was conducted using an interactive model of analysis. The result of research showed that institutional capacity of SMEs in Surakarta City was still weak. SMEs performers (actors) still understood poorly the procedure and requirement of business licensing. This made them dealing with business licensing reluctantly, leading to the weak business institution.  Pembinaan Usaha Mikro Kecil dan Menengah (UMKM) seringkali dikarenakan lemahnya kapasitas kelembagaan. Kepemilikan modal yang minim, pengetahuan usaha yang rendah, serta kurang luasnya jejaring usaha membuat pelaku UMKM menjadi kurang berdaya dalam meningkatkan usahanya. Penelitian ini mengkaji pembinaan UMKM di Kota Surakarta dilihat dari indikator pemberdayaan menurut Mardikanto (2010), yaitu Bina Kelembagaan. Penelitian ini menggunakan metode deskriptif kualitatif. Pengumpulan data menggunakan wawancara, observasi, dan analisis dokumen. Teknik pengumpulan data menggunakan purposive sampling, validitas data menggunakan triangulasi metode, dan analisis data menggunakan analisis interaktif. Hasil penelitian menunjukkan kapasitas kelembagaan UMKM di Kota Surakarta masih lemah. Pelaku UMKM masih kurang memahami prosedur dan persyaratan perizinan usaha. Hal ini mengakibatkan pelaku UMKM enggan melakukan pengurusan perizinan usaha yang berakibat lemahnya kelembagaan usaha.
Pengaruh Electronic Word Of Mouth Dan Perceived Risk Terhadap Keputusan Pembelian Pada Konsumen Tokopedia Ritma Rahmadhani; Apriatni Endang Prihatini
Jurnal Administrasi Bisnis Vol 8, No 1 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i1.23766

Abstract

The purpose of this study is to determine the effect of electronic word of mouth (e-WOM) and perceived risk to the purchasing decision at Tokopedia. This type of research is explanatory research. Sampling technique using nonprobability with purposive technique. The number of samples taken as many as 100 respondents, which are the consumer of Tokopedia. In this study assisted by IBM SPSS 21.0 system. The results showed that electronic word of mouth (e-WOM) influences the purchasing decision by contributing 24.4% while the rest is influenced by factors other than e-WOM. Perceived risk influences the purchasing decision by contributing 26.8% while the rest is influenced by factors other than perceived risk. Meanwhile, simultaneously electronic word of mouth (e-WOM) and perceived risk influence to purchasing decision by donating 33.3% while the rest influenced by factors other than electronic word of mouth (e-WOM) and perceived risk. Based on the calculation of Test F shows that there is a significant influence between electronic word of mouth (e-WOM) and perceived risk to the purchasing decision. This means the better electronic word of mouth (e-WOM) and perceived risk, the higher the purchasing decision at Tokopedi. Suggestions in this research is Tokopedia must encourage its consumers to write a more complete and clear review by providing reward points and also for Tokopedia to improve its services and provide education about the transaction mechanism so that consumers have a good risk perception towards Tokopedia.
Pengaruh Promosi Penjualan dan E-service Quality Terhadap Minat Beli Ulang (Studi pada Pembeli di Marketplace Shopee) Nadya Andika Luthfiana; Sudharto P. Hadi
Jurnal Administrasi Bisnis Vol 8, No 1 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i1.23767

Abstract

The digitalization evolution have caused the rapid growth of the marketplaces. One of them is Shopee, which was the leading marketplace in Southeast Asia and Taiwan. However, Shopee have failed to retain its competitiveness against other marketplaces such as Tokopedia  and Lazada with a decrease on its visitor amount who are looking information at Shopee. It indicates that the consumer’s interest rate are fairly low which will affect repurchase intention. Therefore, Shopee need to pay attention for the possible affecting conditions related to consumers purchasing intentions. This study aims to determine the effect of sales promotion and also e-service quality on Shopee consumers purchasing intentions. This type of research is explanatory research. Samples are taken from 100 respondents who had made purchases on Shopee. The sampling techniques are accidental sampling and purposive sampling. Data were collected by a questioner, and literature studies. The analysis methods used are validity test, reliability test, correlation test, simple linear regression test, multiple linear regression test, determination coefficient (R2), and significance t test and f test with the help of IBM SPSS program version 25.0. Based on the results of the analysis, it can be concluded that the sales promotion and e-service quality have an effect on purchasing intentionss proven through the simple regression test with the result in regression values of 0,690 and 0,785.The given advice to the company are to fix the promotion issues and improving the amount of the selling promotion that have been carried and also re-evaluate the e-service quality strategy.
Comparing The Loyalty Of Two Mini Markets’ Customers: The Role Of Store Image And Satisfaction Usep Suhud; Mahasta Patricia Divyna
Jurnal Administrasi Bisnis Vol 8, No 1 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i1.23041

Abstract

Indomaret and Alfamart are two franchise-local-mini markets in Indonesia. Side by side, they invade dwelling areas within cities: where there is an Indomaret store, there will be Alfamart, but with a lack of differentiation among them. This study aims to assess and compare the impact of store image on customer satisfaction and loyalty between two franchise-retail stores in Jakarta, Indonesia: Indomaret and Alfamart. There were 200 participants involved those who were regularly visiting one or both mini markets. Different cases showed different results. In the case of Indomaret, store image had a significant impact on customer satisfaction and loyalty, and satisfaction had a significant effect on customer loyalty. In the case of Alfamart, store image had a significant impact on satisfaction. In addition, satisfaction had a significant impact on loyalty, whereas store image had an insignificant effect on loyalty. Recommendations for management and future study are discussed.

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