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Jurnal Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : 22523294     EISSN : 25484923     DOI : 10.14710
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Jurnal Administrasi Bisnis (JAB), accredited SINTA 3 by Kemenristek Dikti, is published by Diponegoro University, Semarang. This publication contains various scientific writings in the form of research result, theoretical and conceptual studies, practical applications from academics and business practitioners. We welcome novel, innovative, and ground-breaking contributions, the focus of authors’ work must be on addressing the Business Administration issues. The following are suggested areas of interest: Marketing Human resources Financial Management information system Entrepreneurship Operation Management Consumer behavior Service marketing Corporate Governance Business Ethics Leadership Strategic Management Knowledge Management Taxation
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 169 Documents
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Analisis Kemandirian dan Efektivitas Keuangan Pada Kinerja Pemerintah Kota Medan Junita Putri Rajana Harahap; Murni Dahlena Nasution
Jurnal Administrasi Bisnis Vol 8, No 1 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i1.22406

Abstract

Performance is the output of activities / programs that have been planned in connection with the use of the budget with measurable quantity and quality. Implementation of performance is said to be good if the achievement is in accordance with what has been planned. Performance measurement is related to autonomy which requires the authority and responsibility of the local government in managing finances and running its government. Good performance can be measured by several ratios, namely the independence ratio and effectiveness of PAD, which was used in this study. This study aims to find out and analyze how the Medan city government in organizing its government in order to realize the interests of the community based on the principles of transparency and public accountability. This study uses descriptive analysis and uses quantitative and qualitative data with primary and secondary data sources. This research was conducted in the city government of Medan with years of research starting from 2012 to 2016. The results of this study indicate that the city government of Medan has been very independent and very effective in the performance of financial management and running the wheels of government.   
The Effect Of Brand Image And Perception Of Products On The Purchase Decisions Of Matic Motorcycle In East Belitung Ahmad Azmy; Dery Nauyoman; Muhammad Zakky
Jurnal Administrasi Bisnis Vol 9, No 1 (2020)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v9i1.25278

Abstract

This study aims to analyze the effect of brand image and product perception on purchasing decisions of automatic motorcycles in East Belitung. Motorbikes are vehicles that are in demand by consumers with a number of factors considering purchasing as needed. The object of this study analyzes how consumers consider a number of factors that serve as motorcycle purchasing decisions. This research was conducted for three months starting from August-October 2018. The location of the study was East Belitung with a total sample of 100 people. The variables used are brand image and product perception as an independent variable, while purchasing decisions as the dependent variable. The statistical method used to test data in this study is the method of multiple linear regression analysis. The results of this study are partially brand image has a significant influence on purchasing decisions, product perception has a significant influence on purchasing decisions. Simultaneously brand image and product perception have a joint influence on purchasing decisions.
Lokus Kendali Internal dan Kemampuan Interpersonal sebagai Prediktor Kesiapan Mengelola Bisnis Agung Minto Wahyu; Angga Yuni Mantara; Rakhmaditya Dewi Noorrizki
Jurnal Administrasi Bisnis Vol 9, No 2 (2020)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v9i2.29227

Abstract

Students' ability to operate their business will be determined by certain aspects. The aim of this study was to analyze the influence of internal locus of control (X1) and interpersonal ability (X2) on the readiness to manage business (Y). This research uses quantitative methods with linear regression analysis. Subjects were 141 business students. Sampling method that was used in this research was a purposive sampling technique using a Likert scale. Descriptive test results indicate that most students have internal locus of control, interpersonal skills, and readiness to manage businesses that are in the medium category. Partial test shows that X1 has a positive and significant effect on readiness to manage business Y. Variable X2 has a positive and significant effect on Y. Simultaneous results show that X1 and X2 have positive and significant effects on Y. In next research researchers are expected to be able to broaden the scope of the subject and explore further about the independent variables that have the ability to influence the readiness to manage the business. More detailed discussions and suggestions have been discussed in this study.
PROFIL TENAGA KERJA PEREMPUAN DI SEKTOR USAHA KECIL MENENGAH (Studi Pada Tenaga Kerja Perempuan UKM Konveksi Di Kota Semarang) Rodhiyah Rodhiyah
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5354

Abstract

This study aims to determine the factors driving women working in SMEs convection sector and those working women’s contribution to family income. This study used a descriptive qualitative approach through in-depth interview. The research found that reasons to work are economic factor, because the husband works as a laborer and cannot meet their daily needs, the women may help meeting their family needs by working, productive spare time, and also socializaton with friends. The reasons to work at SMEs convection are the company’s nearby location, comfortable working environment, lenient rules and minimum penalties, easy permit to take a day off, not early starting working hours, and friendly small business owners. It is recommended that female workforce increase their knowledge and skills and improve their productivity by being more diligent and motivated. SMEs must provide salary that meets the minimum wage standard and give proper overtime pay. To avoid delay in providing raw materials, it is necessary to have technicians and give production benefits.
PENGARUH SUKU BUNGA (BI RATE), EPS DAN ROE TERHADAP HARGA SAHAM PADA PERUSAHAAN SEKTOR PERTAMBANGAN YANG TERDAFTAR DI BURSA EFEK INDONESIA PERIODE 2010-2014 Nor Dewi; sar yadi
Jurnal Administrasi Bisnis Vol 5, No 2 (2016)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v5i2.16234

Abstract

The capital market is one of the sources of funding for the company, as well as a place for investors to invest. One of the business sector that profitable to invest is the mining sector. However, since early 2014 the stock performance of the mining sector decreased and it will have an impact on stock prices of the mining sector in the next year. The population of the research are 39 companies of the mining sector listed in Indonesia Stock Exchange ( IDX ) during period 2010-2014. The research data is obtained on secondary data from the financial statements published by the Indonesia Stock Exchange (IDX). The sampling process by using purposive sampling method in which only mining company listing and active in a row during the period 2010-2014 who willing provide the necessary data in research. Total samples that suitable the criteria as much as 17 mining companies. The analysis technique used linear regression. Hypothesis testing using t-test and F-test with significant level 5%. The result of the research indicates only Earning Per Share ( EPS ) partially has a significant effect on the Stock Price of the mining sector. While BI Rate and Return On Equity ( ROE ) has no significant effect on the Stock Price of the mining sector. Simultaneously, Bi Rate, Earning Per Share ( EPS ) and Return On Equity ( ROE ) has significant effect to the Stock Price of the mining sector. For further research, It better to add another variable that could affect stock price, using a wider research object with a longer study period. For issuer, they should improve the performance and evaluate management performance every year periodically. For investor, they should pay attention to the internal and external factors companies like interest rate, eps, roe before making a decision to invest.
THE EFFECT OF SERVICE QUALITY AND CUSTOMER VALUE TO CUSTOMER SATISFACTION (Case Study on Simpedes Savings Products Customer of BRI Unit Tugu Semarang) Dita Septi Setiarini; Sendhang Nurseto
Jurnal Administrasi Bisnis Vol 6, No 2 (2017)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v6i2.16612

Abstract

In the competitive situation of banks, banks as an industry engaged in services not only offer services but also products offered by the bank. Simpedes is one of the savings products offered by BRI for the village community which then extends to the urban community using the savings products. However, customers of Simpedes savings product at BRI Unit Tugu Semarang have decreased. This is due to several complaints on customer ratings on Simpedes product services. This study aims to determine the effect of service quality and customer value on customer satisfaction in customers of savings products Simpedes BRI Unit Tugu Semarang.This type of research is explanatory research, the method of data collection using interviews, data collection tools using a questionnaire with a sample of 100 respondents, customers are saving on Simpedes savings products. The sampling technique by purposive sampling. Data were analyzed by using validity test, reliability test, coefficient of determination, simple linear regression, multiple linear regression, T test, and F test with the help of SPSS 16.0 program.The results of this study can be concluded that partially these variables have a significant effect on customer satisfaction. Service Quality affects customer satisfaction with t count (7,568)> t table (1,9845). The value of customer influence on customer satisfaction with t count (8,373)> t table (1,9845). Simultaneously, the variable of service quality and customer value have an effect on customer satisfaction with result of F count (73,837) > F table (3,0902).Suggestions that can be given in the research is the BRI Tugu Unit need to improve the service quality by adding employees who assist customer transactions at the teller, adding facilities for space services such as chairs and drinking water and provide attractive interest rates on Simpedes savings products.In the competitive situation of banks, banks as an industry engaged in services not only offer services but also products offered by the bank. Simpedes is one of the savings products offered by BRI for the village community which then extends to the urban community using the savings products. However, customers of Simpedes savings product at BRI Unit Tugu Semarang have decreased. This is due to several complaints on customer ratings on Simpedes product services. This study aims to determine the effect of service quality and customer value on customer satisfaction in customers of savings products Simpedes BRI Unit Tugu Semarang.This type of research is explanatory research, the method of data collection using interviews, data collection tools using a questionnaire with a sample of 100 respondents, customers are saving on Simpedes savings products. The sampling technique by purposive sampling. Data were analyzed by using validity test, reliability test, coefficient of determination, simple linear regression, multiple linear regression, T test, and F test with the help of SPSS 16.0 program.The results of this study can be concluded that partially these variables have a significant effect on customer satisfaction. Service Quality affects customer satisfaction with t count (7,568)> t table (1,9845). The value of customer influence on customer satisfaction with t count (8,373)> t table (1,9845). Simultaneously, the variable of service quality and customer value have an effect on customer satisfaction with result of F count (73,837) > F table (3,0902). Suggestions that can be given in the research is the BRI Tugu Unit need to improve the service quality by adding employees who assist customer transactions at the teller, adding facilities for space services such as chairs and drinking water and provide attractive interest rates on Simpedes savings products.
Analisis Pengaruh Work Family Conflict dan Beban Kerja Terhadap Stres Kerja Dalam Mempengaruhi Turnover Intention (Studi Pada Karyawan PT. Bank Negara Indonesia (Persero), Tbk Wilayah Semarang) Nurul Imani Kurniawati; Riandhita Eri Werdani; Robetmi Jumpakita Pinem
Jurnal Administrasi Bisnis Vol 7, No 2 (2018)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v7i2.22694

Abstract

The purpose of this research is to investigate the effects of work family conflict, work stress, work load and turnover intention. The study was conducted at women workers in the PT. Bank BNI Tbk Semarang. The data is processed using the Structural Equation Modeling (SEM) by the application program of Analysis of Moment Structure (AMOS) version 18.0. According to the analysis, it is concluded as the followings: work family conflict has a positive effect on work stress (CR = 2.347); work load has a positive effect on work stress (CR = 4.472); work family conflict has a effect on turnover intention (CR = 2.084); work load has a positive effect on turnover intention (CR = 2.208) and work stress has a not effect on turnover intention (CR = 1.616) Tujuan dari penelitian ini adalah untuk mengetahui pengaruh konflik keluarga kerja, stres kerja, beban kerja dan intensi turnover. Penelitian ini dilakukan pada pekerja wanita di PT. Bank BNI Tbk Semarang. Data diolah menggunakan Structural Equation Modeling (SEM) dibantu oleh program aplikasi Analysis of Moment Structure (AMOS) versi 18.0. Menurut analisis, disimpulkan sebagai berikut: work family conflict memiliki efek positif pada stres kerja (CR = 2,347); beban kerja memiliki efek positif pada stres kerja (CR = 4.472); work family conflict berpengaruh pada intensi turnover (CR = 2.084); beban kerja berpengaruh positif terhadap intensi turnover (CR = 2.208) dan stres kerja tidak berpengaruh terhadap intensi turnover (CR = 1.616)
Keahlian Penjualan, Perilaku Penjualan dan Kinerja Penjualan Salesforce PT Nasmoco Pemuda Semarang Fitri Maulana; Andi Wijayanto
Jurnal Administrasi Bisnis Vol 8, No 2 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i2.25966

Abstract

This study aims to determine the effect of sales skills and sales behavior on sales performance. The population in this study was 32 salesforces of PT. Nasmoco Pemuda Semarang. The data used in this study are primary data obtained using questionnaires, interviews and observations. Data analysis using linear regression. The results of the study indicate that sales skills has a positive and significant effect on the sales performance. The sales behavior has a positive and significant effect on the sales performance. Simultaneously, the sales skills and sales behavior have a positive and significant effect on the sales performance. To improve sales performance, salespeople are expected to further increase their sales behavior because it is a more dominant variable. To increase sales behavior, salespeople are expected to be more responsive to listen to what prospective buyers say, not be proactive.Penelitian ini bertujuan untuk mengetahui pengaruh keahlian penjualan dan perilaku penjualan terhadap kinerja penjualan. Populasi dalam penelitian ini sebanyak 32 tenaga penjual PT. Nasmoco Pemuda Semarang. Data yang digunakan dalam penelitian ini adalah data primer yang di peroleh menggunakan kuesioner, wawancara dan observasi. Analisis data menggunakan regresi linier. Hasil penelitian menunjukkan bahwa keahlian penjualan berpengaruh positif dan signifikan terhadap kinerja penjualan. Perilaku penjualan berpengaruh positif dan signifikan terhadap kinerja penjualan. Secara simultan, keahlian penjualan dan perilaku penjualan bersama-sama memiliki pengaruh yang positif dan signifikan terhadap kinerja penjualan. Sebaiknya dalam meningkatkan kinerja penjualan seharusnya tenaga penjual lebih meningkatkan lagi perilaku penjualannya karena merupakan variabel yang lebih dominan pengaruhnya. Untuk meningkatkan perilaku penjualan diharapkan tenaga penjual agar lebih responsif mendengarkan apa yang dikatakan calon pembeli, tidak bersikap proaktif.
Impact of Company Characteristics on Aggressive Tax Avoidance in Nigerian Listed Insurance Companies Khadijat Adenola Yahaya; Kabir Yusuf
Jurnal Administrasi Bisnis Vol 9, No 2 (2020)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v9i2.30512

Abstract

Tax avoidance has been identified as one of the tools companies used legally to pay less to government as corporation taxes. This attributed to low revenue target from taxes, thus, holding the continent back by starving the government of the revenue it needs for development. It is against this background, this study examined company characteristics and aggressive tax avoidance in Nigerian listed insurance companies. It assessed the impact of firm size, profitability, leverage and firm age on aggressive tax avoidance of listed insurance companies in Nigeria. The study adopted ex-post facto research design, and data were drawn from the audited annual reports of twenty (20) random sample listed insurance companies between 2010 and 2018. The model of the study was estimated using a two-step system GMM panel model estimator. The results of the study revealed that firm size (coeff of 0.628) and Leverage ( with coeff of 0.549 ) have a positive and significant (p-value < 1% level of significance) impact on aggressive tax avoidance, while firm’ Profitability (coeff of -0.843 ) and Age (with coeff of -0.056 ) have a negative and significant. The study concluded that company characteristics influences aggressive tax avoidance of insurance companies in Nigeria. Specifically, firm’ size and leverage have a positive impact on aggressive tax avoidance in Nigerian listed insurance companies while firm’ profitability and Age have a negative effect on aggressive tax avoidance. Thus, the study recommends among others that  firm sixe should be well formulated in accordance with regulating bodies like the Corporate Affairs Commission and National Deposit Insurance Cooperation.
Analisis Pengaruh Lingkungan Industri Terhadap Strategi Pemasaran Dan Dampaknya Terhadap Kinerja Pemasaran: Studi pada Usaha Kecil Kerajinan Kulit Tanggulangin Sendhang Nurseto
Jurnal Administrasi Bisnis Vol 1, No 1 (2012)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v1i1.4320

Abstract

The objective of this research is to analyze and explain the influence of industrial environment factors which include the Entry Restriction of Newcomer, Supplier Strength, Buyer Strength, the Availability of Subtitution Supplies, Competitor Strength against Marketing Strategy (Z) and Marketing Performance (Y). Research was done in Tanggulangin with a sample of 77 respondents. The research employed Path Analysis. The result shows that all X variables have positive and significant influence towards variable Z and also Y mediated by Z. The conclusion demonstrates positive and significant influence between variable Z upon Y. The variable contributing the biggest influence upon Marketing Performance is variable Marketing Strategy. It is necessary for craftsmen of small scale business to anticipate the change of industrial environment by applying the right marketing strategy to yield good Marketing Performance in a hope that they can still compete and survive in the leather industry.  Tujuan dari penelitian ini adalah untuk menganalisis dan menjelaskan pengaruh faktor-faktor lingkungan industri yang meliputi Hambatan Masuk Pendatang Baru (X1), Kekuatan Pemasok (X2), Kekuatan Pembeli (X3), Ketersediaan Barang Substitusi (X4) dan Kekuatan Pesaing (X5) terhadap Strategi Pemasaran (Z) dan Kinerja Pemasaran (Y). Penelitian dilakukan di Tanggulangin, dengan jumlah sampel sebanyak 77 responden. Penelitian ini menggunakan Analisis Path. Hasil analisis menunjukkan bahwa seluruh variable X berpengaruh positif dan signifikan terhadap Z maupun Y yang dimediasi oleh Z. Kesimpulan menyatakan bahwa terdapat pengaruh positif yang signifikan antara variabel Z terhadap Y. Variabel yang memberikan pengaruh terbesar terhadap Kinerja Pemasaran adalah variabel Strategi Pemasaran. Pengrajin usaha kecil perlu untuk selalu dapat mengantisipasi adanya perubahan lingkungan Industri dengan menetapkan Strategi Pemasaran yang tepat sehingga menghasilkan Kinerja Pemasaran yang baik. Sehingga pengrajin usaha kecil kerajinan kulit tetap dapat bersaing dan dapat menjaga keberlangsungan hidup usahanya.Keywords:Industrial Environment, Marketing Strategy, Market PerformanceLingkungan Industri, Strategi Pemasaran, Kinerja Pemasaran

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