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Jurnal Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : 22523294     EISSN : 25484923     DOI : 10.14710
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Jurnal Administrasi Bisnis (JAB), accredited SINTA 3 by Kemenristek Dikti, is published by Diponegoro University, Semarang. This publication contains various scientific writings in the form of research result, theoretical and conceptual studies, practical applications from academics and business practitioners. We welcome novel, innovative, and ground-breaking contributions, the focus of authors’ work must be on addressing the Business Administration issues. The following are suggested areas of interest: Marketing Human resources Financial Management information system Entrepreneurship Operation Management Consumer behavior Service marketing Corporate Governance Business Ethics Leadership Strategic Management Knowledge Management Taxation
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 169 Documents
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Eksekusi Jaminan Fidusia: Mengamankan Aset Kreditur atau Melindungi Harta Debitur Junjung Sahala Tua Manik; Retno Sunu Astuti; Ida Hayu Dwimawanti
Jurnal Administrasi Bisnis Vol 9, No 2 (2020)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v9i2.31224

Abstract

The published of the Fiduciary Law (UUJF) No 42 of 1999 to provide legal security for credit financing vehicles. One of the legal security is who the executor when credit was bad debt. In fiduciary law, the authority to execution is on the creditor. The goal of the execution must be peaceful, without conflict. Implementation Grindle's theory on this research found that many executions caused a commotion and conflicts, disturb the debtor and others. This condition shows that fiduciary law has not succeeded in protecting the interested parties, debtors, and creditors. A good policy gives benefits to the target group. Conflicts show a failure of the implementation of fiduciary law. This research found content and context policy to obstruct implementation. Execution by creditors always prejudice debtors, therefore execution by creditors is banned, parallel with the judgment of the Constitutional Court. 
Pengaruh Nilai Pelanggan dan Kualitas Layanan Terhadap Loyalitas Pelanggan, Melalui Kepuasan Pelanggan Pada Pelanggan Bus Efisiensi (Studi PO Efisiensi Jurusan Yogyakarta-Cilacap) Mardikawati Woro; Farida Naili
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5355

Abstract

This research is conducted to determine the influence of customer value and service quality to customer loyalty, through customer satisfaction of Bus Efisiensi. The location of this research is the reservations in Ambarketawang Gamping, Yogyakarta. The population is all passengers of Bus Efisiensi. The sample is passengers who meet the criteria as customers who have used the Bus Efisiensi more than 3 times in the past 3 months by as many as 100 respondents.The sampling technique used is purposive sampling. The analysis used in this research is the Sructural Equation Modeling (SEM). The results of this study are: (1) respondents are satisfied with the bus service; (2) PO Efisiensi has provided better quality of service; (3) respondents who are satisfied will provide the foundation for their long-term relationship to the company; (4) the customer will form expectations about the value and act on it, and they evaluate offers; (5) service quality has a positive influence on customer loyalty through customer satisfaction.
PENGARUH SOLVABILITAS TERHADAP PROFITABILITAS DI NATHAN’S FAMOUS INC Eben Ezer Pakpahan
Jurnal Administrasi Bisnis Vol 5, No 2 (2016)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v5i2.16235

Abstract

This study sought to open to the public about the relationship between the solvency of profitability. Every company is trying to manage short-term funds and long-term to finance its operations and meet its short-term liabilities and long term liabilities. The Results showed the ratio of a company's ability to obtain profit (return on assets, return on equity and return on investment) in 2010 increased and decreased in 2011 and in 2012 the company managed to make corrections to its ability to make a profit. The solvency ratio increased from 2009 to 2012.Financing of the company be dominated by debt, especially short term debt.Even thougt the corporate cash flow on a daily basis so that it can finance its operations every day, but the company must be careful with the payment of maturing debt and interest costs. Earnings ratios (profitability) coefficient of variation is the lowest one is the return on assets, followed by return on equity and return on investment. Coefficient of variation of the lowest to the solvency ratio is the debt ratio, followed by a debt equity ratio and capitalization ratio. Debt ratio has a significant relationship with return on assets, return on equity and return investment.The correlation between debt ratio with return on assets is very strong , as well as a very large debt ratios as a determinant of return on assets but the increase in the debt ratio will cause a decrease in return on assets and return on investment, return on equity except is increasing.Debt to equity ratio has a significant association with the return on assets, return on equity and return on investment. Increased debt equity ratio will cause increasing return on equity, but causes a decrease in return on assets and return on investment.
PENGARUH KUALITAS PELAYANAN, DAYA SAING DESTINASI DAN PENGALAMAN SEBELUMNYA TERHADAP KEPUTUSAN BERKUNJUNG KEMBALI DENGAN KEPUASAN PENGUNJUNG SEBAGAI VARIABEL INTERVENING Alvira Zulva Pallefi; Widiar tanto
Jurnal Administrasi Bisnis Vol 6, No 2 (2017)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v6i2.16613

Abstract

The aim of this study is to measure the influence of service quality, destination competitiveness, and previous experience toward revisit decision trough tourist satisfaction. The population of this resarch is visitors of Goa Kreo, while the sample is 100 visitor of Goa Kreo with some certain prerequirements. The data was analyzed using two-step analysis with SPSS 17.0 for windows where the validity test, reliability test,doefficient of correlation, coefficient of determination, test of significance (t-test and f-test) in advance has been done before.The result of this study is showing that service quality, destination competitiveness and previous experience has positive impact toward visitor satisfaction, where the biggest impact is own by previous experience. Based on the result of two-step analysis, tourist satisfaction is an intervening variable toward revisit decision in this study.Some recomendations are added based on those result. It’s recomended that hygine, security, and hospitality in Goa Kreo must be incerased. Moreover, it’s neccesary to increase destination competitiveness like facility’s maintenance and added up some general facility so that visitor will be satisfied with their experiences and willing to come back to Goa Kreo.
Pengaruh Saluran Distribusi dan Promosi Terhadap Kinerja Pemasaran (Studi Kasus Pada UKM Furniture Kota Semarang) Sendhang Nurseto
Jurnal Administrasi Bisnis Vol 7, No 2 (2018)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v7i2.22695

Abstract

Realization of production every year on average only reaches 90 % of the target. The problems in this research are: a) How does the Infuence of Distribution Channels to Marketing Performance?; b) How does the Infuence of Promotion to Marketing Performance?; c) How does the Infuence of Distribution Channels and Promotion to Marketing Performance simultaneously? Results from this study are, there is an influences of distribution channels for marketing performance, with 5,751 t value and significance 0.000 < 0.005. There is an influence of promotion on the performance of the marketing campaign with 8,631 t value and significance 0.000 <0.005. There is the influence of distribution channels and promotion simultaneously on marketing performance with F count 38.788 and significance 0.000 <0.005. However, according to the researchers there are some things that could be improved. Among other things need to improve is the convenience for the customer visiting the store. Promotion is done by entrepreneurs pretty good, But it would be better if employers follow the exhibition events held in major cities on a regular basis.Realisasi produksi setiap tahun rata-rata hanya mencapai 90% dari target. Permasalahan dalam penelitian ini adalah: a) Bagaimana Pengaruh Saluran Distribusi terhadap Kinerja Pemasaran?; b) Bagaimana Pengaruh Promosi terhadap Kinerja Pemasaran?; c) Bagaimana Pengaruh Saluran Distribusi dan Promosi terhadap Kinerja Pemasaran secara bersamaan?. Hasil dari penelitian ini adalah, terdapat pengaruh saluran distribusi terhadap kinerja pemasaran, dengan nilai t 5,751 dan signifikansi 0,000 <0,005. Ada pengaruh promosi terhadap kinerja kampanye pemasaran dengan nilai t 8,631 dan signifikansi 0,000 <0,005. Ada pengaruh saluran distribusi dan promosi secara simultan terhadap kinerja pemasaran dengan F hitung 38,788 dan signifikansi 0,000 <0,005. Namun, menurut para peneliti ada beberapa hal yang bisa diperbaiki. Di antara hal lain yang perlu ditingkatkan adalah kenyamanan bagi pelanggan yang mengunjungi toko. Promosi yang dilakukan oleh pengusaha cukup baik, tetapi akan lebih baik jika pengusaha mengikuti acara pameran yang diadakan di kota-kota besar secara rutin.
Pengaruh Structural Assurance dan Perceived Reputation Terhadap Purchase Intention Melalui Trust Pada Konsumen Tokopedia Moh. Deni Andri Saputra; Widiartanto Widiartanto
Jurnal Administrasi Bisnis Vol 8, No 2 (2019)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v8i2.25925

Abstract

The aims of this study is to measure the effects of structural assurance and perceived reputation to purchase intention through trust. The population of this research is consumers of Tokopedia in Faculty of Social and Political Science of Diponegoro University, while the sample is 100 consumers of Tokopedia with some certain prerequirements.The data was analyzed using two-step analysis with SPSS 17.0 for windows where previously tested the validity test, reliability test, coefficient of correlation, coefficient of determination, and test of significance (t-test and f-test). The result of this study is showing that structural assurance and perceived reputation has positive impact toward trust, the biggest impact is own by perceived reputation. Based on the result of two step analysis, trust is an intervening variable toward purchase intention in this study. Some recommendations are added based on those results. It is recommended that Tokopedia should improve the ability to solve hacking, provide guaranteed data information so that visitors' responses to structural assurance are safe, besides that it needs to focus on customer satisfaction, provide high service and increase credibility so consumers arise trust and increase purchase intention to Tokopedia. Tujuan dilakukanya penelitian ini adalah untuk mengetahui pengaruh antara structural assurance dan perceived reputation terhadap purchase intention melalui trust. Populasinya adalah seluruh konsumen Tokopedia di Fakultas Ilmu Sosial dan Ilmu Politik di Universitas Diponegoro, sedangkan sampelnya adalah 100 konsumen Tokopedia dengan kriteria tertentu. Analisis yang digunakan dalam penelitian ini adalah analisis dua tahap menggunakan software SPSS for Windows, di mana sebelumnya dilakukan uji validitas, uji reliabilitas, uji koefisien korelasi, koefisien determinasi, analisis regresi sederhana dan berganda, dan uji signifikansi (uji t dan uji F). Hasil penelitian ini menunjukan bahwa structural assurance dan perceived reputation berpengaruh secara parsial dan simultan terhadap trust, dimana ketika bersama-sama perceived reputation memiliki pengaruh yang paling besar terhadap trust. Berdasarkan hasil analisis dua tahap trust merupakan variabel intervening terhadap purchase intention dalam penelitian ini. Berdasarkan hasil tersebut maka disarankan supaya Tokopedia dapat meningkatkan kemampuan dalam memecahkan masalah hackers, menyediakan jaminan informasi data sehingga tanggapan pengunjung mengenai structural assurance aman, selain itu perlu memfokuskan terhadap kepuasan konsumen, memberikan pelayanan yang tinggi dan meningkatkan kredibilitas yang dimiliki sehingga konsumen timbul trust dan berminat untuk membeli di Tokopedia.
Studying the Attitudes-Behavior Gap in Ethical Consumerism: A review of Research Nindria Untarini
Jurnal Administrasi Bisnis Vol 9, No 2 (2020)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v9i2.31058

Abstract

The attitude of consumers who are pro-environment does not always lead to buying behavior on environmentally friendly products. Although consumers are regularly exposed to environmentally friendly product messages, this does not always have an impact on actual changes in behavior. To encourage understanding of consumer behavior of environmentally friendly products going forward, this paper aims to identify deeper the causes of attitude gaps - behavior and solutions to overcome them to obtain knowledge about integrated and holistic conceptual models related to consumer behavior gaps in the consumption of environmentally friendly products. This paper discusses the significant limitations in the consumption of environmentally friendly products and raises an understanding of consumer behavior of environmentally friendly products in the future. Furthermore, the operationalization of this model offers knowledge and strategic direction for marketing managers who seek to bridge the gap in consumer attitudes.
ANALISIS PENGUKURAN PRODUKTIFITAS KEUANGAN MENGGUNAKAN METODE VALUE ADDED PADA HOTEL PEONY PONTIANAK Dhidik Apriyanto
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5348

Abstract

Increasing productivity is a definite price that a company must pay to maintain its existence. As a point of entrance, Pontianak is visited by visitors coming to Kalimantan Barat by sea or air transportation. Therefore, hotel business flourishes in line with the development of tourism in Kalimantan Barat which owns cultural variety with its Dayak, Malay, and Tiongha tribes. One of the hotels is Hotel Peony. This study is aimed to find out the financial performance of Hotel Peony Pontianak by using Value Added which is deemed suitable to measure financial performance of a company. Value Added cosists of three main unit analyses: the unit profit, the unit depreciation cost, and the unit labor cost. This study yields a number or recommendations to improve financial productivity in Hotel Peony. The hotel needs to be selective in its expenses, recruit more employees, and increase employees’ income to motivate employees in improving their performance.
Pengaruh Gaya Hidup (Lifestyle) dan Harga Terhadap Keputusan Pembelian (Studi Kasus pada Pelanggan Peacockoffie Semarang) Suci Dwi Pangestu; Sri Suryoko
Jurnal Administrasi Bisnis Vol 5, No 1 (2016)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v5i1.12725

Abstract

The rapid growth of coffee shops within a few years makes the competition tighter.  Consumer behavior in decision-making is influenced by several factors such as lifestyle and price. Peacockoffie is one coffee shop that is known in Semarang city. The problem in this research is the price increases that is carried out by Peacockoffie in 2014 resulting in a decrease amount of daily transactions amid growing coffee shop in the city of Semarang. The result shows that the lifestyle and the price have positive and significant impacts upon decision of purchasing. It can be seen from the outcome of simple linier regression of lifestyle towards decision of purchasing and t test. From those two variables (lifestyle and price) that had been partially and simultaneously analyzed, the coefficient of price is higher than lifestyle coefficient. In details, price has the biggest impact towards the decision of purchasing the products of Peacockoffie Semarang, reaching the number 0,288, compared with lifestyle that only get 0,057. The coefficient of determination (R2) of lifestyle and price is 19,6%. This means 19,6% of purchasing decision can be explained by those two variables, while the other 80,4% can be explained by another variable. The suggestions that can be given to increase the purchasing decision is that Peacockoffie should establishes standard operating procedure (SOP) in service and product presentation.
PENGARUH DAYA TARIK DAN WORD-OF-MOUTH TERHADAP KUNJUNGAN ULANG MELALUI KEPUASAN Fitriandini Dwi Parastiwi; Naili Farida
Jurnal Administrasi Bisnis Vol 6, No 2 (2017)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v6i2.16608

Abstract

 Tourism in Indonesia has been growing rapidly. Ketep Pass is one of the natural attractions in Magelang, Regency Central Java in which the number of visits during 2011 to 2015 hasbeen fluctuating. So that the goverment expect to increase visits to attractions Ketep Pass with satisfaction gained from seeing the sights and the positive impact (WOM). The purpose of this study was to identity the effect of attraction and word-of-mouth through satisfaction to re-visit the sights Ketep pass. This type of research is explanatory research, with data collection through questionnaires and interviews. The sampling technique used purposive sampling technique. The Sample was taken from 100 adult visitor respondents who have travelled to Ketep Pass. This study used quantitative analysis techniques. Quantitative analysis using validity, reliability test, the coefficient of correlation, simple and multiple regression analysis, the coefficient of determination, significance test (t test) in one direction, and Sobel test. The results of this research shown that there is a positive effect of natural attractions and word-of-mouth significantly on satisfaction, and satisfaction has a positive effect on return visits. Based on the analysis of Sobel test, known that the variable of natural attractions and word-of-mouth significant effect on satisfaction. Further variables significantly influence the satisfaction of repeat visits. Based on these results it is recommended to increase the repair and maintained the facilities to the tourist attractions as well as add a cultural event which could be an attraction for visitors to visit a tourist attraction Ketep Pass

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