cover
Contact Name
Andi Faisal Bahari
Contact Email
faisal.bahari@umi.ac.id
Phone
-
Journal Mail Official
manajemen.bisnis@umi.ac.id
Editorial Address
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Location
Kota makassar,
Sulawesi selatan
INDONESIA
JURNAL MANAJEMEN BISNIS
ISSN : 20887086     EISSN : 26211971     DOI : -
Core Subject : Economy,
Jurnal Manajemen, Bisnis pertama kali diterbitkan pada tahun 2014. Jurnal Manajemen Bisnis adalah jurnal ilmiah yang memuat artikel-artikel studi baik empiris maupun konseptual yang berkaitan dengan Keuangan, Pemasaran, Sumberdaya Manusia, Operasional, Strategi, Sistem Informasi , e-Business dan Etika Bisnis berdasarkan kearifan lokal. Jurnal Manajemen Bisnis telah memperoleh ISSN Cetak dan ISSN Online yang dikeluarkan oleh Lembaga Ilmu Pengetahuan Indonesia (LIPI).
Arjuna Subject : -
Articles 464 Documents
The Role of Compensation in Mediating the Relationship Between Transformational Leadership and Job Satisfaction: Evidence from Indonesian Private Universities Nurmiati Nurmiati; Abd Rasyid Masri; Wahyudi Wahyudi; A Syathir Sofyan; Suriyanti Mangkona
Jurnal Manajemen Bisnis Vol. 13 No. 2 (2026): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v13i2.1650

Abstract

This study aims to examine the mediating role of compensation in the relationship between transformational leadership and job satisfaction within the context of private universities in Indonesia. A quantitative approach was employed using a cross-sectional survey design, with data collected from academic and administrative staff. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that transformational leadership has a significant positive effect on job satisfaction and compensation. Compensation is also found to significantly influence job satisfaction. Furthermore, the findings reveal that compensation partially mediates the relationship between transformational leadership and job satisfaction, suggesting that leadership influences employee satisfaction both directly and indirectly through reward systems. This study contributes to the literature by extending transformational leadership research through the inclusion of compensation as a mediating variable, particularly in the higher education context. Theoretically, this study makes a novel contribution by positioning compensation as a structural HRM mechanism rather than a psychological mediator through which transformational leadership shapes employee job satisfaction, an approach not previously examined in the higher education context. Practically, the findings suggest that university management should align leadership practices with fair and effective compensation systems to enhance employee satisfaction and organizational performance.
Transparent Digital Nudging and Consumer Loyalty: The Serial Mediating Role of Perceived Autonomy and Trust in Indonesian Digital Platforms Marhaban Sigalingging; Agus Alimuddin; Afriyan Arya Saputra; Husnul Khotimah
Jurnal Manajemen Bisnis Vol. 13 No. 2 (2026): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v13i2.1730

Abstract

This study analyzes the effect of transparent digital nudging on digital consumer loyalty through perceived autonomy and consumer trust on digital platforms in Indonesia. An explanatory quantitative study was conducted on 400 digital consumers using SEM-PLS. The analysis results show that transparent digital nudging has a significant effect on perceived autonomy with a large effect size (f2 0.375), and perceived autonomy subsequently strengthens consumer trust with a small effect size (f2 0.100). Consumer trust was found to be the strongest predictor of loyalty with a large effect size (f2 0.742), while nudging and autonomy do not directly affect loyalty. Serial mediation testing was proven significant with a moderate mediation effect (v 0.092). These results confirm that long-term digital consumer loyalty is formed through trust-based relational mechanisms, not through instant digital design interventions. This study expands the relationship marketing literature by positioning digital choice architecture design as a consumer relationship management practice.
Sales Promotion Strategies and Customer Satisfaction among Retail Customers in Jakarta Arni Kurniati; Rosana Junita Sirait; Rozikin; Ken Sabardiman Soetjipto; Jarudin
Jurnal Manajemen Bisnis Vol. 13 No. 2 (2026): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v13i2.1756

Abstract

Retail competition requires firms to design promotional programs that create customer value and support satisfaction. This study examined the relationship between sales promotion strategies and customer satisfaction among retail customers in Jakarta, Indonesia. A quantitative cross-sectional survey was conducted with 210 respondents selected through purposive sampling, and the data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The measurement model demonstrated satisfactory validity and reliability, with indicator loadings above 0.70, AVE values above 0.50, composite reliability above 0.70, and an HTMT value of 0.464. Sales promotion strategies were positively and significantly associated with customer satisfaction (β = 0.380, t = 7.084, p < 0.001), while the model explained 14.4% of the variance in customer satisfaction (R² = 0.144). The findings suggest that Jakarta retail businesses should develop attractive, clear, and value-oriented promotions while recognizing that customer satisfaction also depends on factors beyond sales promotion.
The Effect of Sustainable Tourism Dimensions on Revisit Intention Through Memorable Experience at Gunung Parung Azmi Azhari Primadana; R.R. Yulianti Prihatiningrum; Laila Refiana Said; Siti Aliyati Albushari
Jurnal Manajemen Bisnis Vol. 13 No. 2 (2026): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v13i2.1798

Abstract

This study examines the influence of the economic, environmental, and sociocultural dimensions of sustainable tourism on revisit intention at Gunung Parung, an emerging nature-based destination within the Nusantara Capital City (IKN) delineation zone, including the environmental dimension's contribution to Memorable Tourism Experience (MTE) and the moderating roles of digital technology and government support in this relationship. Using a quantitative explanatory design with PLS-SEM analysis of 346 domestic tourists, the study found that the environmental aspect significantly predicts MTE, while all three dimensions significantly affect revisit intention. MTE positively influences revisit intention and partially mediates the environmental-to-revisit intention relationship. Government support negatively moderates the environmental-to-MTE relationship, revealing an image-reality gap phenomenon, whereas digital technology shows no significant moderating effect. These findings confirm the centrality of environmental quality to memory formation and the need to align promotion with destination readiness.