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Jurnal Profetik
Published by Universitas Islam Negeri Sunan Kalijaga Yogyakarta
ISSN : 19792522     EISSN : 25490168     DOI : -
Core Subject : Humanities, Education,
Humanities Languange, Linguistic, Communication & Media
Profetik: Jurnal Komunikasi is a peer-reviewed journal, published biannually by Communication Science Department, State Islamic University (UIN) Sunan Kalijaga Yogyakarta. It is available online as open access sources and printed. The main focus of the journal is researches in communication studies which is integrated with Islamic perspective. PJK focuses on disseminating researches, especially related to issue of strengthening civil society in its various aspects. Besides, PJK also receive an article based on a library research, which aims to develop integrated communication theories, such as a discourse on Social Science, and other perspectives
Arjuna Subject : Ilmu Sosial - Komunikasi
Articles 234 Documents
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PENANGANAN PENGADUAN MASYARAKAT SEBAGAI PENDUKUNG IKLIM ORGANISASI (Studi Deskriptif Kualitatif Penanganan Pengaduan Masyarakat di Seksi Informasi dan Sarana Komunikasi Kantor Imigrasi Kelas I Y ogyakarta) Widya Larasati
Profetik: Jurnal Komunikasi Vol 9, No 1 (2016)
Publisher : Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/pjk.v9i1.1193

Abstract

Complaint handling becomes an important thing that can be a medium to improve the quality of work or services in an organization. This research describes about complaint handling in Information and Communication section as the division that handles the complaint received by Imigrasi Kelas I Yogyakarta office. Complaints that received by organization can affect the employees’ work. This research illustrates how public complaint handling supports the organizational climate in this section (Information and Communication section). The positive organizational climate can affect the quality of employees performance, so that the better service will be provided by organizationThis research uses qualitative descriptive method. The data wascollected using observation, in-depth interview and documentation. To check the validity of the data, the author uses a triangualtion of sources.The result of this research shows that public complaint handling supports the organizational climate in this section in accordance with the dimension of organizational climate of Stringer which include structure, standards, responsibility, recognition, support and commitment. Organizational climate in this section becomes pleasant because the employees feel that they have high responsibility to face and finish the complaints, support each others and look for a solution together. Moreover, the proudness of their work, motivation to do the better work and loyality toward organization increase because of those public complaint handling.
THE COMMUNICATION CLIMATE OF AN ORGANIZATION IN ISLAMIC BOARDING SCHOOL FOUNDATION (A Case Study Of Department Of Infrastructures And Facilities In Wahid Hasyim Islamic Boarding School Foundation Yogyakarta) As'adi, Mohamad Hasan
Profetik: Jurnal Komunikasi Vol. 13 No. 1 (2020)
Publisher : Faculty of Social Sciences and Humanities Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/pjk.v13i1.1685

Abstract

Abstrak. Penelitian ini bertujuan untuk mengetahui Iklim komunikasi organisasi di dalam Lembaga Sarana Prasarana di Yayasan Pondok Pesantren Wahid Hasyim Yogyakarta. Iklim komunikasi organisasi yang baik sangat penting dalam sebuah organisasi. Dengan berjalannya iklim komunikasi organisasi kredibilitas dan kemajuan organisasi dapat tercapai. Iklim komunikasi di suatu organisasi berbeda dengan organisasi yang lainnya dari suasana atau atmosfer organisasinya. Metode yang digunakan dalam penelitian ini adalah penelitian kualitatif deskriptif. Penelitian mengungkap berbagai informasi kualitatif dengan deskripsi-analisis yang di teliti dan penuh makna. Hasil penelitian ini menunjukkan bahwa iklim komunikasi organisasi yang ada di lembaga sarana prasarana adalah iklim sosial yang terbentuk saling mendukung meskipun dalam pelaksanaan komunikasi belum berjalan secara maksimal. Komunikasi yang kurang maksimal tersebut menyebabkan informasi yang penting tidak didapatkan oleh seluruh anggota kelompok akan tetapi hanya segelintir anggota. Dampak yang paling berpengaruh akibat komunikasi yang tidak sehat adalah beban organisasi hanya bertumpu pada segelintir orang dan timbulnya sikap acuh terhadap pekerjaan anggota organisasi. Perkembangan informasi yang dinamis setiap harinya seharusnya dapat di bagikan melalui media sosial. Beberapa faktor yang mempengaruhi buruknya komunikasi antara lain, kurangnya kepercayaan antar anggota organisasi, kurangnya tanggung jawab, dan perubahan informasi yang terlalu dinamis. Upaya yang dilakukan untuk memperbaiki komunikasi dalam organisasi ini adalah dengan memberikan kepercayaan, tanggung jawab, dan membagikan informasi dengan teratur. Abstract. The research aims at finding the communication climate of an organization in the Department of Infrastructures and Facilities of Wahid Hasyim Islamic Boarding School Yogyakarta. A pleasant communication climate of an organization is significant. A communication climate of an organization that works well will help it to achieve credibility and development. Communication climate, atmosphere, and environment, in one organization, are different from another. The method used in this research is descriptive qualitative research. This research explains various qualitative data with a careful and meaningful description analysis. This research shows that organizations' communication climate in the Department of Infrastructures and Facilities is supported by social climate. Although in the case of communication, there is still room for improvement. Since the lack of communication, some information might not access by all of the group members. The lack of communication can result in uneven workloads and lack of member responsibilities. Dynamic information changes should share via social media. Some factors that can affect poor communication are lack of trust between members, lack of responsibilities, and information changes that are too dynamic. Researchers found that giving trust, being responsible, and regularly sharing information can improve communication.
TEMAN TAPI MESRA HUMAS DAN WARTAWAN (Studi Kasus Strategi Hubungan Media di Bidang Humas dan Protokoler Universitas Ahmad Dahlan) Muhammad Najih Farihanto
Profetik: Jurnal Komunikasi Vol 7, No 2 (2014)
Publisher : Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Teman tapi mesra, that’s the impression the relationship between PR and journalists. Why, because both of them have to establish good relations and mutual benefit in order to achieve their respective goals. With the role of public relations officer (PR), Ahmad Dahlan University as one of the Muhammadiyah’s higher education established a harmonious relationship with the media for the realization of organization goals. In this research showed that PR UAD has taken various strategies media relations activities to build relationships with journalist, but that is quite unfortunate PR UAD less an evaluation and follow-up of various in media relations activities that have been carried out. This research is a descriptive qualitative and using case studies as empirical issues raised regarding a case to be more focused on the object of study and be able to explain the objects around the study. In this research using interviews, document searches and direct observation in the data collection process.
Analisis Produksi Program Berita Indonesia Morning Show di News and Entertainment Television Fatmawati Fatmawati; Kemal Aqwam Maulana
Profetik: Jurnal Komunikasi Vol 11, No 2 (2018)
Publisher : Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/pjk.v11i2.1423

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana pelaksanaan produksi, proses produksi dan analisis produksi program berita Indonesia Morning Show di NET.TV. Metodologi dalam penelitian ini menggunakan pendekatan kualitatif deskriptif dengan menggunakan paradigma positifis. Data diperoleh melalui proses observasi dengan melakukan proses magang, wawancara baik terstruktur maupun tidak terstruktur dan studi dokumentasi. Dengan menggunankan Teori Hirarki Pengaruh yang diperkenalkan oleh Pamela J. Shoemaker dan Stephen D. Reese, maka penulis akan meneliti apakah ada tekanan dari level rutinitas media terhadap program berita Indonesia Morning Show yang ditinjau dari tiga unsur, yakni : Audiens (Consumers), Organisasi Media (Processor), dan Sumber Berita (Suppliers). Setelah melakukan penelitian Indonesia Morning Show dalam memproduksi programnya melalui tiga tahap, yakni : Pra-produksi, Produksi dan Pasca-produksi. Dilihat dari teori hirarki pengaruh level media rutin dalam proses produksi program berita Indonesia Morning Show di pengaruhi 3 unsur, yaitu : Audiens, Organisasi Media dan Sumber Berita. Dan pengemasan berita yang biasannya menggunakan format 5w+1H tim redaksi Indonesia Morning Show merubahnnya menjadi format S-P-O-K guna mendapatkan kesan berita yang mudah untuk diterima oleh audiens di pagi hari.Kata Kunci: Analisis Produksi, Teori Hirarki Pengaruh, Audiens, Organisasi Media, Sumber Berita.  This study aims to find out how the implementation of production, production process and production analysis of Indonesia Morning Show news program on NET.TV. The methodology in this research uses descriptive qualitative approach using positivist paradigm. Data obtained through the process of observation by apprenticeship process, structured and unstructured interviews and documentation studies. Using the Influence Hierarchy Theory introduced by Pamela J. Shoemaker and Stephen D. Reese, the authors will examine whether there is any pressure from the level of media routines on the Indonesia Morning Show news program in terms of three elements: Audiences (Consumers), Media Organizations (Processor), and Source news (Suppliers). After conducting research, Indonesia Morning Show in producing the program through three stages, namely: Pre-production, Production and Post-production. Judging from hierarchical theory, the influence of routine media level in the production process of Indonesian Morning Show news program influenced 3 elements, namely: Audience, Media Organization and News Sources. And the news packaging that usually uses the 5w + 1H format of the Indonesia Morning Show editorial team transforms it into S-P-O-K format to get an easy news impression to be received by an audience in the morning. Keywords: Production Analysis, Hierarchy Theory of Influence, Audience, Media Organization, Source of News.
Stakeholders Satisfaction Index Analysis of Public Services at Public Relations Division in UIN Sunan Kalijaga mokhammad sahlan
Profetik: Jurnal Komunikasi Vol 8, No 1 (2015)
Publisher : Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/pjk.v8i1.1197

Abstract

This study aims to determine the index of stakeholders satisfaction to the public service at the Public Relations of UIN Sunan Kalijaga and to determine the factors that affect stakeholders index satisfaction to public services. This type of research is quantitative research with descriptive approach. The research location were ini UIN Sunan Kalijaga Yogyakarta, especially the public relations department. Data collection techniques used include questionnaires to a number of respondents, documentation and literature studies and interview. The results showed that in terms of the dimensions of Peoples Satisfaction Index (PSI) of service provided is considered good. It shows that in this dimension people are satisfied with the services provided by government officials.The factors that influence is a factor of human resources and infrastructure. Suggestions in this research is in order fulfilling service satisfaction remained servicing stakeholders it should be maximized although constrained by several supporting facilities and infrastructure. Service quality improvement through the human resources (HR) are well established and quality must be maintained and even enhanced by efforts to collaborate with other agencies or institutions that can provide training in the form of excellent service. Leaders have to think to reward employees achievers in order to be motivated in delivering services to its stakeholders.
ROLE OF COMMUNICATION NETWORKS IN INTERGROUP CONFLICTS Muhamad Isnaini; Sarwititi Sarwoprasodjo; Rilus A. Kinseng; Kholil Kholil
Profetik: Jurnal Komunikasi Vol 13, No 2 (2020)
Publisher : Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/pjk.v13i2.1909

Abstract

The research background relates to the intergroup conflicts involving some street gangs in Johar Baru Sub District, Central Jakarta. Most of the street gangs in Johar Baru Sub District have each territory. Small matters from mocking one another, miscommunication to rumors which jeopardize the power of the street gangs, can trigger a serious thing: brawls with high fatality rate for several days. The research aims to analyze the pattern of rivalry and alliance network established among the street gangs. This study uses a quantitative approach. The research methods analyzed ego-centered communication networks. After analyzing the communication networks, the inter-group mapping was obtained and in turn, it would be useful as a means of a communication intervention to reduce and prevent inter-group conflicts. Data collection was carried out in a kind of a census towards 40 street gangs in Johar Baru Sub-District and it got the support of the in-depth interviews with several key informants. Research results shows: the communication networks analysis reveal that rivalry and alliance among the street gangs have positioned Gembrong street gang as the centre of rivalry and alliance with the radial communication pattern indices of low network density (10.71 for the rivalry network; 0.00 for the alliance network) and low network closure (0.10 for rivalry network and 0.00 for alliance network). This research contributes to identify which groups have a bigger role in intergroup conflicts.
MEMPOSISIKAN KEMBALI KUASA PEREMPUAN DALAM PERDAMAIAN HUBUNGAN ANTARAGAMA (Kasus di Kelurahan Klitren, Kecamatan Gondokusuman, Yogyakarta) Siantari Rihartono
Profetik: Jurnal Komunikasi Vol 6, No 2 (2013)
Publisher : Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

At issue is that it involves the issue of women, may be one solution, which has barely taken into account in each of the steps in building peace among religious believers . Conflict is always synonymous with the male role, so it must be dealt with men . Whereas in some political facts it appears that women are behind men, often have a very central position in decision-making by men.This study examines three key issues, namely the portrait of life among religious women, women’s strategies to prevent and keep the peace, and how the power of women in peace building creates. Such a study is important, because during the public often view a woman’s face as the face of oppression. This is a qualitative study, using observation and participation, also conducted in-depth interviews with several groups. Direct involvement of the researcher in the study site, is able to determine the key informants (key informants ) to be involved in in-depth interviews to issues the position of women in family, social, and culture in the context of their ability to make efforts for peace.From the research result, that the activities of women over the cultural nature, it becomes a crutch and a major force in the process of creating and maintaining peace among religious believers, so that they can become the main pillar of the movements of the peace and harmony of creation which was pioneered by men.
Pengaruh Iklan Web Series SPace # "Kenapa Belum Nikah?" Terhadap Brand Awareness JD.ID Yaasmiin Larasati Dewi
Profetik: Jurnal Komunikasi Vol 12, No 1 (2019)
Publisher : Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/pjk.v12i1.1556

Abstract

Abstrak. Tujuan dari penelitian ini adalah untuk mengetahui besaran pengaruh iklan web series Space #  “Kenapa Belum Nikah?” terhadap brand awareness JD.ID. Penelitian ini menggunakan variabel independent yaitu iklan web series, dengan dimensi multimedia, pictures, dan content. Dan variabel dependent yaitu brand awareness, dengan beberapa dimensi, yaitu unaware of brand, brand recognition, brand recall, dan top of mind. Penelitian ini menggunakan metode kuantitatif, dengan teknik analisis data deksriptif, uji normalitas, uji regresi linier sederhana, koefisien determinasi, dan uji hipotesis. Teknik sampling yang digunakan dalam penelitian ini adalah Probability Sampling, yaitu Simple Random Sampling, dan menggunakan rumus unknown populations, dengan jumlah 100 responden. Hasil uji hipotesis menunjukan bahwa iklan web series Space # “Kenapa Belum Nikah?” memiliki pengaruh yang positif terhadap brand awareness JD.ID, hal tersebut dibuktikan dengan t hitung (6.168) > t tabel (1.290), dan hasil koefisien determinasi menunjukan bahwa iklan web series Space # “Kenapa Belum Nikah?” memiliki pengaruh sebesar 27.98% terhadap brand awareness JD.ID. Sehingga dapat disimpulkan bahwa iklan web series tidak bisa berdiri sendiri dalam meningkatkan kesadaran terhadap suatu merek, tetapi membutuhkan faktor lainnya, seperti slogan dan jingle sebagai elemen pendukungnya. Kata kunci:   Iklan, web series, brand awareness, unaware of brand, dan top of mind.  Abstract. This research aims to determine the effect of web series advertising Space # “Kenapa Belum Nikah?” on brand awareness of  JD.ID. This research uses indepent variable, which is web series advertising, with several dimensions, and that including multimedia, pictures, and content. For dependent variable, it also contains several dimensions as well, and that including unaware of brand, brand recognition, brand recall, and top of mind. This research uses quantitative methods, with descriptive data analysis techniques, normaly test, simple linear regression test, coefficient of determination, and hypothesis test. The samping technique used in this research is probability sampling, that is simple random sampling, with unknown populations formula to 100 respondents. Hypothesis test result shows that web series advertising of Space # “Kenapa Belum Nikah?” has an influence on brand awareness of JD.ID, this evidenced by t count (6.168) > t table (1.290), and the results of the coefficient of determination shows that web series advertising Space # “Kenapa Belum Nikah?” has 27.98% effect on brand awareness of JD.ID Keywords: advertising, web series, brand awareness, unaware of brand, and top of mind.
E-GOVERNMENT SEBAGAI LAYANAN KOMUNIKASI PEMERINTAH KOTA SURABAYA (Studi Kematangan e-government Sebagai Layanan Komunikasi Government to Government, Government to Citizen, Government to Business) Baharudin Noveriyanto; Laila Chairun Nisa; Achmad Sofian Bahtiar; Sahri Sahri; Irwansyah Irwansyah
Profetik: Jurnal Komunikasi Vol 11, No 1 (2018)
Publisher : Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/pjk.v11i1.1371

Abstract

Fenomena  pergeseran media komunikasi kearah IoT (Internet of Things) sebagai salah satu model komunikasi saat ini harus disikapi positif oleh pemerintah daerah untuk bisa berinovasi  untuk meningkatkan performance organisation management and public service improvement. e-government adalah sebuah bentuk media komunikasi, dimana media didefinisikan sebagai “The Extension of Man” (media itu perluasan manusia). Dengan menggunakan metode deskriptif analisis dan studi literature dengan focus penelitian pada Dinas Komunikasi dan Informatika Kota Surabaya selaku pemegang amanat untuk  mengelola informasi dan dokumentasi teknologi informasi di lingkungan pemerintahan Kota Surabaya sesuai dengan keputusan Walikota Surabaya Nomor: 188.45/24/436.1.2/2015. menghasilkan tingkat kematangan e-government di Kota Surabaya telah memenuhi pemeringkatan pada level 4. Sehingga sudut pandang ilmu komunikasi mengatakan, tingkat kematangan layanan e-governemen sebagai media komunikasi government to government, government to citizen, government to business. dimana media adalah “The Extension of Man”, Dengan tujuan kemudahan dalam melakukan komunikasi maka layanan e-government diharapkan dapat menjadi media komunikasi untuk mempercepat pertukaran informasi, menyediakan sarana layanan dan kegiatan transaksi dengan warga masyarakat (G2C), kepada pelaku bisnis (G2B), dan tentunya dengan pihak pemerintah sendiri (G2G)The phenomenon of communication media shift towards IoT (Internet of Things) as one of the current communication model must be responded positively by local government to be able to innovate to improve organizatin management and public service improvement performance. e-government is a form of communication media, in which the media is defined as "The Extension of Man" (the medium is human extension). By using descriptive method of analysis and literature study with focus of research at Surabaya City Communications and Informatics Office as the holder of the mandate to manage information and documentation of information technology in Surabaya city government in accordance with the decision of Mayor of Surabaya Number 188.45 / 24 / 436.1.2 / 2015. resulted in the maturity level of e-government in the city of Surabaya has fulfilled the ranking at level 4. So the perspective of communication science said, the maturity level of e-governemen service as a medium of communication between government to government, government to citizen, government to business. where the media is "The Extension of Man", With the purpose of ease of communication, e-government services are expected to become a medium of communication to accelerate the exchange of information, provide facilities and activities of transactions with citizens (G2C), to the business (G2B) , and certainly with the government itself (G2G)
DIGITAL INTEGRATED MARKETING COMMUNICATIONS (DIMC) ACTIVITIES OF DIGITAL PRODUCTS FINANCIAL TECHNOLOGY (FINTECH) “ALAMI” Noveriyanto, Baharudin; El Adawiyah, Sa’diyah
Profetik: Jurnal Komunikasi Vol. 14 No. 1 (2021)
Publisher : Faculty of Social Sciences and Humanities Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/pjk.v14i1.2017

Abstract

Abstract. The development of information and communication technology has now had a major impact on the industrial world in Indonesia. Changes in the industrial model towards digital have a major influence on marketing activities carried out by companies so that they can win the competition in the midst of increasingly sharp business competition. The ability to adapt and innovate quickly and precisely by involving various digital communication media and marketing technology will have a positive influence on the company. ALAMI is a digital-based sharia financial product brand (financial technology), where the name ALAMI is taken from the prefix of the verse in the Al-Quran, namely "Alif, Lam, Mim" which is then shortened to ALAMI. This study aims to determine the activities of digital integrated marketing communication (DIMC) in digital financial technology (fintek) products ALAMI, which consist of digital advertising, digital personal selling, digital sales promotion, digital public relations and digital direct marketing. This study uses a qualitative approach that focuses on the concept of integrated marketing communication (IMC) Kotler (2008) which consists of advertising, personal selling, sales promotion, public relations and direct marketing conducted digitally for financial technology products ALAMI. The main conclusion of this research is that the application of digital integrated marketing communication in digital financial products ALAMI can be done well, and is efficient in terms of costs. The concept of digital integrated marketing communication (DIMC) is a form of transformation of the concept of integrated marketing communication (IMC) whose implementation activities are adjusted to technological developments and the characteristics of the current digital industry. Abstrak. Perkembangan teknologi informasi dan komunikasi kini telah berdampak besar terhadap dunia industri di Indonesia. Perubahan model industri kearah digital memberikan pengaruh besar pada kegiatan pemasaran yang dilakukan oleh perusahaan agar dapat memenangkan kompetisi ditengah-tengah persaingan bisnis yang semakin tajam. Kemampuan melakukan adaptasi dan inovasi dengan cepat dan tepat dengan melibatkan berbagai media komunikasi digital dan teknologi pemasaran akan memberikan pengaruh positif kepada perusahaan. ALAMI adalah sebuah merek produk keuangan syariah berbasis digital (financial technology), dimana nama ALAMI ini diambil dari awalan ayat dalam Al-Quran, yaitu “Alif, Lam, Mim” yang selanjudnya disingkat menjadi ALAMI. Penelitian ini bertujuan untuk mengetahui aktifitas digital integrated marketing communication (DIMC) pada produk digital financial technology (fintek) ALAMI yang terdiri dari digital advertising, digital personal selling, digital sales promotion, digital public relation  dan digital direct marketing. Penelitian ini menggunakan pendekatan kualitatif yang memfokuskan pada konsep aktifitas Integrated Marketing Communication (IMC)  Kotler (2008) yang terdiri dari advertising, personal selling, sales promotion, public relation  dan direct marketing berbasis digital untuk produk financial technology ALAMI. Kesimpulan utama dari penelitian ini adalah bahwa penerapan digital integrated marketing communication pada produk keuangan digital ALAMI dapat dilakukan dengan baik, dan efisien dalam segi biaya. Konsep digital integrated marketing communication (DIMC) adalah salah satu wujud dari trasformasi konsep integrated marketing communication (IMC) yang implementasi kegiatannya disesuikan dengan perkembangan tekonology dan karakteristik industry digital saat ini.

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