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Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Published by Universitas Muhammadiyah Palangkaraya
ISSN : 26558432     EISSN : 24073881     DOI : -
Core Subject : Education, Social,
Languange, Linguistic, Communication & Media Social Sciences
The publication of Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi indeed participates in disseminating the results of research and review of science and technology development conducted by lecturers and researchers especially from UM Palangkaraya and other universities. This edition contains five articles consisting of public administration topics.
Arjuna Subject : -
Articles 5 Documents
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Search results for , issue "Vol 7 No 1 (2021): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi" : 5 Documents clear
Penerapan Prinsip Good Governance Dalam Pelayanan Publik Di Puskesmas Betungan Kota Bengkulu Deni Triyanto; Heru Purnawan; Boni Saputra
Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Vol 7 No 1 (2021): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/restorica.v7i1.1922

Abstract

Penerapan prinsip good governance dalam pelayanan publik pada bidang kesehatan dapat terwujud apabila pelayanan di Puskesmas Betungan dilaksanakan secara transparan, responsif, efektif dan efisien waktu. (Dwiyanto, 2015) Tujuan penelitian ini adalah untuk mendeskripsikan penerapan prinsip good governance dalam pelayanan publik di Puskesmas Betungan Kota Bengkulu, dengan menggunakan metode penelitian deskriptif kualitatif, informan dalam penelitian ini adalah petugas pelayanan, bidan, perawat dan komunitas. Hasil penelitian mengungkapkan bahwa penerapan good governance dalam pelayanan publik di Puskesmas Betungan Kota Bengkulu sudah cukup maksimal, terlihat prinsip transparansi, responsivitas, prinsip efektifitas dan efisiensi dalam pelayanan kesehatan di Betungan. Puskesmas telah dilaksanakan cukup optimal seperti ketersediaan papan informasi pelayanan, ketersediaan standar pelayanan minimalis, dan adanya monitoring dan evaluasi yang dilakukan oleh Puskesmas untuk meningkatkan pelayanan kesehatan, yang menjadi permasalahan adalah masyarakat pengguna jasa belum mampu mengakses informasi secara luas (berbasis elektronik), belum tersedianya layanan pengaduan online, tidak tersedianya kotak saran dan layanan yang dirasa masyarakat belum mendapatkan pelayanan prima.
Kualitas Standar Pelayanan Publik Di Ruang Cempaka (Nifas Ponek) RSUD dr. Doris Sylvanus Palangka Raya Puspita Sari; Rita Rahmaniati
Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Vol 7 No 1 (2021): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/restorica.v7i1.2107

Abstract

This study aims to determine the Quality of Public Service Standards in Cempaka Room (Postpartum Ponek) RSUD dr. Doris Sylvanus. This research is a qualitative research with a naturalistic descriptive approach. Data collection is done by using interviews, observation, and documentation. Researchers Want to Describe How the Quality of Public Service Standards in Cempaka Room (Postpartum Ponek) RSUD dr. Doris Sylvanus, can work well with the community. The author uses 6 (Six) Public Service Standards, 1) Service Procedures, 2) Completion Time, 3) Service Costs, 4) Service Products, 5) Facilities and Infrastructure, 6) Competency of Service Providers. The results of research and interviews that have been conducted can be concluded that the Quality of Public Service Standards in Cempaka Room (Postpartum Ponek) RSUD dr. Doris Sylvanus still found several people who complained about the existing services, namely: (a) The completion time was not good enough in providing inpatient guarantee completion time, because the time of 3x24 hours was still felt to be too short for the recipient of services and the service flow was not yet one door so it needed long time in administrative management, (b) Facilities and service infrastructure contained in Cempaka Room (Postpartum Ponek) dr. Doris Sylvanus Palangka Raya which is still lack of medical aids so it is very difficult in providing health services. The author's suggestion to improve the quality and service in order to increase community satisfaction can be done by improving in terms of the existence of information boards on administrative service flow on the wall. The Hospital must procure new medical devices to support the quality of hospital health, increase maintenance of Hospital goods facilities and inadequate public facilities.
Kinerja Pelayanan Publik di Kantor Camat Dumai Timur Erinaldi Erinaldi
Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Vol 7 No 1 (2021): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/restorica.v7i1.2174

Abstract

The main role of the government towards the people is to provide services in order to meet the needs desired by the community. Likewise, Dumai Timur District office is demanded to provide quality services for the community. To meet these needs requires good and skilled employee performance in supporting the acceleration of service. In its implementation, there are still complaints from some people about convoluted procedures, the absence of certainty in-service time, and less responsive officers. The purpose of this study was to determine the factors that affect service performance at Dumai Timur District office. The theory used in this research is the theory (Ratminto & Winarsih, 2013)which states there are (13) factors that influence service performance, namely service strategies, client-oriented officers/officers, client-oriented service systems, management commitment, formulation of organizational goals, standardization of tasks, team cohesiveness, person-job suitability, technology-job suitability, control reality, role clarity, role conflict, management level. Respondents in the study were all 29 employees with the census sampling technique. Data analysis used descriptive statistics with the Rating Scale measurement scale. The results of the study in the factors that affect the performance of services at Dumai Timur District office are categorized as quite good, with an average of 2236 (65.90%).
Pengaruh Disiplin Kerja Terhadap Kinerja Pegawai Dalam Penentuan Titik Batas Desa wilayah Kabupaten Barito SelatanThe Effect of Work Discipline on Employee Performance in Determining the Village Boundary Points in the South Barito Regency Lisawanto Lisawanto
Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Vol 7 No 1 (2021): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/restorica.v7i1.2210

Abstract

This research was conducted in order to describe the performance of the employees of the Regional Secretariat of the South Barito Regency government officials, to the performance of employees in the government division in carrying out their duties and coordination in determining and affirming village boundaries in the South Barito district. This study aims to determine the effect of work discipline on employee performance in the government division of the South Barito regency. The theory used in this research is Work Discipline according to Bejo Siswanto (2019: 333) and employee performance theory according to Ags Dwiyanto (2017: 47). This research uses descriptive quantitative method with data collection techniques using observation, interviews, documentation, and questionnaires. This researcher has two variables, namely the independent variable (x) Work Discipline and the dependent variable (y) the performance of the government employees of the Regional Secretariat of the South Barito Regency. The data analysis tool used is Simple Linear Regression using SPSS Version 25. The hypothesis in this study is. It is suspected that there is an influence of work discipline on the employee performance of the Regional Secretariat of Barito Regency. The results obtained in the calculation of simple linear regression are Y = 11.470 + 0.745 X where the value (a) is 11.470 and the coefficient value (b) is 0.745. Then the tcount is obtained from the above test that tcount> ttable (9.197> 2.021) then Ho is rejected and Ha is accepted, meaning that there is a significant influence between Work Discipline on Employee Performance at the Regional Secretariat of South Barito Regency.
Undang-Undang Desa dan Bantuan Dana Desa Alfian Alfian
Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Vol 7 No 1 (2021): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/restorica.v7i1.2260

Abstract

The village law has given hope for village communities to have a more prosperous life in terms of village funding which gets greater attention when compared to the above government units, namely sub-districts and districts. This has been encouraged since the assistance of village funds has been carried out in recent years. The research method used in this research is literature study method. The literature studies obtained were sourced from various kinds such as regulations / laws, journals, books and other documentation. The conclusion is that the village law contains hope for the village community for a more prosperous life. This is also supported by the existence of village fund assistance which comes from various aspects of village income. Currently the Government distributes funds sourced from the State Revenue and Expenditure Budget for Villages in 2021. The Government distributes Village funds, the amount can reach IDR 1.4 billion per village per year or an increase is given to 416 districts and 74,953 villages throughout Indonesia, but it is still constrained. plagued with a number of problems in use and accountability.

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