MABIS: Manajemen dan Bisnis
Manajemen & Bisnis (MABIS) is an open access journal with ISSN 1412-3789 and e-ISSN 2477-1783. The editorial board invites authors and experts to publish and share their ideas through scientific and empirical research in the field of Management and Business. The major objective of the publication is to improve theories, concepts, and practices in the field of management and business. The dissemination of research will enable young researchers, and practitioners to present and share their scientific empirical findings. We are going to be a bridge between theories and practices in management and business.
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<![CDATA[BUDAYA LINGKUNGAN DAN NORMA SEBAGAI FAKTOR PENENTU PERILAKU KONSUMEN TERHADAP PRODUK BERWAWASAN LINGKUNGAN ]]>
<![CDATA[Ignatius Heruwasto]]>
<![CDATA[ Journal of Management and Business Vol 11, No 1 (2012): MARCH 2012 ]]>
Publisher : <![CDATA[Department of Management - Faculty of Business and Economics. Universitas Surabaya. ]]>
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DOI: 10.24123/jmb.v11i1.203
<![CDATA[The characteristic of green product is different compare to conventional product, and makes a gap on the theory to explain attitude and behavior toward green product. The objective of this article to find the determinant factors of consumer behavior toward green product. This article uses the theories from consumer behavior and marketing literature to construct an integrative and comprehensive nomological model, to explain the determinant factors influence the attitude and behavior on green product. This article includes a new value concept, the green values, and with the norms become an important factor that influence perceived customer value, attitude and behavior on green product. The article points out that the green culture is the key determinant factor to increase the use of green product, and the green culture should be cultivated to prevent the environment degradation from the consumption of conventional product.]]>
<![CDATA[ANALISIS PENGARUH E-READINESS FACTORS TERHADAP INTENSI UKM ADOPSI E-BUSINESS ]]>
<![CDATA[Titik Kusmantini]]>
<![CDATA[ Journal of Management and Business Vol 11, No 1 (2012): MARCH 2012 ]]>
Publisher : <![CDATA[Department of Management - Faculty of Business and Economics. Universitas Surabaya. ]]>
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DOI: 10.24123/jmb.v11i1.208
<![CDATA[Today’s market and competitive pressure companies to adopt internet-based electronic business (e-business), neverless Small and Medium Enterprises (SME’s). In this study to examines a conceptual model for electronic business adoption based on the technology-organization-environment framework. Survey methode is applied in this research and the sample quantity is 67 SME’s that produce are silk handycraft, terracota handycraft, textile, furniture, Mozaik stone, silver handycraft and batik fashion and this product as icon or jargon product on Yogyakarta. The Technique of sample drawing used is method of purposive sampling with criteria selection are SME’s have export-oriented mission. This research applies statistical technique of simple regression. The conclusion of all the hypoteses proposed are: (1) there are influences technology competence to intens-to adopt e-business; (2) there are influances organization readiness to intens-to adopt e-business; (3)there are no influences consumer readiness to intens-to adopt e-business; (4) there are influences competitive pressure to intens-to adopt e-business and (5) there are no influences lack of trading partner readiness to intens-to adopt e-business.]]>
<![CDATA[PERCEIVED VALUE DIMENSIONS OF SHOPPING TOURISM ]]>
<![CDATA[Ratna Roostika]]>
<![CDATA[ Journal of Management and Business Vol 11, No 1 (2012): MARCH 2012 ]]>
Publisher : <![CDATA[Department of Management - Faculty of Business and Economics. Universitas Surabaya. ]]>
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DOI: 10.24123/jmb.v11i1.204
<![CDATA[Superior customer value is essential to win competition. The perception of customer value has grown in interest since it has been found to have stable impacts on satisfaction, behavioral intentions and ultimately business performance. Considering that the most common definition of perceived value refers to the trade-off between benefits and sacrifices, thus, this study adopts the second-order formative conceptualization of perceived value and examined its links to satisfaction and loyalty. Four main tourist shopping locations in Yogyakarta were used to collect the data. By applying Partial Least Squares to test the model in the tourism shopping context, the results indicate that perceived value has positive relationships with satisfaction and loyalty. Additionally, it was found that the total contribution of perceived value and satisfaction on loyalty were only small.]]>
<![CDATA[PENGARUH KEPERCAYAAN, KEPUASAN KONSUMEN, DAN NILAI YANG DIPERSEPSIKAN PADA LOYALITAS DAN KOMITMEN ]]>
<![CDATA[Rintar Agus Simatupang]]>
<![CDATA[ Journal of Management and Business Vol 11, No 1 (2012): MARCH 2012 ]]>
Publisher : <![CDATA[Department of Management - Faculty of Business and Economics. Universitas Surabaya. ]]>
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DOI: 10.24123/jmb.v11i1.209
<![CDATA[This research aims to analyze the influence of trust, consumer satisfaction, perceived value, and commitment in loyalty and to analyze the influence of trust, consumer satisfaction, and the perceived value toward commitment.There are 500 respondents used in this research. They were taken using convenience sampling. The confirmatory factor analysis is employed to find out the validity and reliability of the data. The multiple regression analysis is used to analyze the data.The result of this research shows that in the first analysis, the trust, the perceived value and the commitment positively influences the loyalty, whereas consumer satisfaction had no significancy influence on the loyalty; the second analysis shows that consumer satisfaction and the perceived value positively influence the commitment, whereas the trust had no significant positively influence on the commitment.]]>
<![CDATA[THE INFLUENCE OF LEADERSHIP STYLE AND EMPLOYEE PRODUCTIVITY TOWARD ORGANIZATIONAL PERFORMANCE WITH ASSOCIATION TO THE EXTERNAL STAKEHOLDER POINT OF VIEW ]]>
<![CDATA[Amar, M. Yunus]]>
<![CDATA[ Journal of Management and Business Vol 11, No 1 (2012): MARCH 2012 ]]>
Publisher : <![CDATA[Department of Management - Faculty of Business and Economics. Universitas Surabaya. ]]>
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DOI: 10.24123/jmb.v11i1.205
<![CDATA[The objectives of the researces are to observe : (1) The impact of leadership style upon the employees’ productivity; (2). The impact of leadership style and employees’ productivity upon the company’s financial performance; (3). The correlation between financial performance and satisfaction level of each company’s external stakeholder ( the supplier, customers, and activist groupsj.The research is conducted in the companies that operate base metal industries in Sulawesi The methode in use is the census, and the data collection is carried out by using questionares. The collected data is data population, and they are analysed by using statistical methodes, namely : (1) Path Analysis to observe the impact of leadership style upon employees’ productivity and the impact of leadership style plus employees’ productivity upon the company’s financial performance. (2). Product Moment Perason Correlation to observe the correlation between finacial performance and the satisfaction level of of each company’s external stakeholder ( the suppliers, customers, and activist groups). After conducting the tests upon the hypotheses, the researcer indicates that (1) The leadership style has positive impact upon the employees’ productivity. (2). The leadership style together with the employees’ productivity give positive impact upon the company’s financial performance, and (3) The company’s financial performance has positive correlation with the satisfaction level of each company’s external stakeholder (the suppliers, customers, and activist groups )]]>
<![CDATA[STRATEGI KEBIJAKAN PENINGKATAN DAYA SAING PRODUK INDONESIA MELALUI PEMBENTUKAN KAWASAN EKONOMI KHUSUS (KEK) ]]>
<![CDATA[Soesilowati, Etty]]>;
<![CDATA[., Widiyanto]]>
<![CDATA[ Journal of Management and Business Vol 11, No 1 (2012): MARCH 2012 ]]>
Publisher : <![CDATA[Department of Management - Faculty of Business and Economics. Universitas Surabaya. ]]>
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DOI: 10.24123/jmb.v11i1.210
<![CDATA[This research was intended (1) to conduct deep examinations on the preparedness of KEK (Special Area for Economic Activity) infrastructures and the related institutions for investors. (2) to conduct the relevant cost-benefit analyses. This research employed quantitative and qualitative approaches. The analyses showed that there were really infrastructure supports (a sea harbor for exports, roads of national class, by pass, a tolled highway, railroads, an international airport and ample electricity), vendor supports (3,339 big- and medium-size industries, 644,000 small industries, a metal industrial center, 524 manufacturers and 873 export-oriented industries) and human resource supports (9 State-owned Colleges, 332 Private Colleges, 782 Vocational High Schools, 19 Private Work Training Centers and 2 State-owned Work Training Centers). Based on an assumption of an average price of Rp. 45,000/m for land and an average cost of Rp. 60,000/nT for filling out 2-meter deep coastal areas, it can be concluded that the recommended project should be continued because it has positive cashflows and net-cashflows as well as relatively high B/C ratio (19 kali). However, it has a relatively long waiting time for ROI (at least 25 years) and small IRR (7.7%).]]>
<![CDATA[TOURISM DEMAND FOR BALI-THE HEGY APPROACH FOR SEASONAL UNIT ROOT TEST ]]>
<![CDATA[Ida Bagus Made Wiyasha]]>
<![CDATA[ Journal of Management and Business Vol 11, No 1 (2012): MARCH 2012 ]]>
Publisher : <![CDATA[Department of Management - Faculty of Business and Economics. Universitas Surabaya. ]]>
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DOI: 10.24123/jmb.v11i1.206
<![CDATA[Tourism plays an important economic role for a destination. This study aims to investigate the behavior of seasonal direct tourist arrivals to Bali. To achieve the aforementioned objective archival data of direct tourist arrivals to Bali from 2001 to 2010 were used. Error Correction Model (ECM) and HEGY approach were applied to analyze the behavior of seasonal tourist arrivals. Wald test was applied in joint test for quarterly parameter. Cusum test were applied to examine the parameter stability for the periods mentioned above. USA, UK, and Japan tourist arrivals were the dependent variables while exchange rates and inflation rates for those mentioned countries were independent variables of the model. The findings of the study are as follows. The ECM results for Japan revealed that in the short run and the long run as well the exchange and inflation rates were negatively related to arrivals. For UK, in the short run exchange rates negatively related to arrivals while inflation rates exhibited positive relation to arrivals. For the US, all exchange rate and inflation rates were positively related to arrivals. Cusum test revealed the following. Japan arrivals exhibited relatively stable parameter for the periods of 2001-2010. UK arrivals showed parameter instability; while US arrivals experienced relatively stable parameter for the periods mentioned earlier. Wald test results showed that all arrivals, USA, UK, and Japan contained a unit root for their quarterly data.]]>
<![CDATA[PEMASARAN TRADISIONAL DAN PEMASARAN KEWIRAUSAHAAN: PENGARUHNYA TERHADAP KINERJA USAHA KECIL ETNIS JAWA DAN MADURA ]]>
<![CDATA[Ernani Hadiyati]]>;
<![CDATA[Enlik Kresnaini]]>
<![CDATA[ Journal of Management and Business Vol 11, No 1 (2012): MARCH 2012 ]]>
Publisher : <![CDATA[Department of Management - Faculty of Business and Economics. Universitas Surabaya. ]]>
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DOI: 10.24123/jmb.v11i1.211
<![CDATA[The role of SMEs in the national economy has involved the government, it is appropriate in the Program of the National Medium Term Development Plan 2004-2009. One small problem is the marketing and generally focused on three things: (1) product market competition, (2) access to market information, and (3) support the institutional business. To overcome the problems of marketing, human resource needs in conducting marketing activities to have a high entrepreneurial spirit. The study population is small businesses: industrial clothing, embroidery, batik, shoes, sandals, handbags, and luggage, furniture, ceramics and printing. The number of samples in this study is set at: 100 respondents including Javanese and Madurese 50% Ethnic 50%. Data analysis techniques used are grouped into two categories, namely descriptive statistics and structural equation model (Structural Equation Modeling). Descriptive statistics were used to analyze data in ways that explain or describe the data have been collected and are not intended to create a generally accepted conclusions or generalizations. The results showed that: Traditional Marketing significantly influence with entrepreneurship. Traditional marketing significant effects on business performance. Entrepreneurship significantly effects on entrepreneurial marketing. Entrepreneurship significant effect on business performance. Marketing Entrepreneurship significant effect on business performance. There are differences between ethnic entrepreneurs and ethnic Javanese Madura, when viewed in terms of entrepreneurship, entrepreneurial marketing and business performance. However, if viewed in terms of traditional marketing, there is no difference between ethnic Madurese and Javanese businessmen.]]>
<![CDATA[THE IMPACT OF INFORMATION INTEGRATION IN THE SUPPLY CHAIN ON FINANCIAL PERFORMANCE ]]>
<![CDATA[Firdaus Alamsjah]]>;
<![CDATA[Ahmad Seiichi Ramadhan]]>;
<![CDATA[Andre Kusuma]]>
<![CDATA[ Journal of Management and Business Vol 11, No 1 (2012): MARCH 2012 ]]>
Publisher : <![CDATA[Department of Management - Faculty of Business and Economics. Universitas Surabaya. ]]>
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DOI: 10.24123/jmb.v11i1.202
<![CDATA[Companies in Indonesia are still struggling to improve their intra- and inter-firm integration, and are still in the early stages of such integration. Therefore, this study is to measure and confirm the relation of horizontal information integration within a company's cross functional integration to vertical information integration of the company with their customers and suppliers, and how that affects customer satisfaction and financial performance. We used structural equation modeling (SEM) to investigate supplier and customer integration strategies using a sample of 90 manufacturing, distribution, and retail companies in Indonesia. The respondents from each company were limited to senior managers with functional areas of expertise and responsibility. The research was conducted through a survey questionnaire. The results of the study show 1) a positive direct relationship between integrated information and customer satisfaction, 2) a positive relationship between customer satisfaction and financial performance, and 3) a positive relationship from integrated information through to financial performance. The holistic implementation of information integration strategies in other developing countries can help companies to excel and gain measurable financial performances]]>
<![CDATA[MEASURING THE STUDENTS’ PERCEPTION OF SERVICE QUALITY ]]>
<![CDATA[Kurniawan, Leonardi Lucky]]>;
<![CDATA[., N. Purnomolastu]]>
<![CDATA[ Journal of Management and Business Vol 11, No 1 (2012): MARCH 2012 ]]>
Publisher : <![CDATA[Department of Management - Faculty of Business and Economics. Universitas Surabaya. ]]>
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DOI: 10.24123/jmb.v11i1.207
<![CDATA[Like in many other countries, higher education institutions in Indonesia are facing intense competition as the higher education market becomes globalized and competitive pressure intensifies. It is essential that higher education institutions continually monitor the quality of their services and commit themselves to continuous quality improvements in order to respond to the needs of their stakeholders. Measuring service quality in higher education is thus essential In order to provide a comprehensive view of the quality of education, it is valuable to assess not only student perceptions of their educational outcomes but also their perceptions of the manner in which polytechnic education is provided.This study aims at measuring the students’ perception of the service quality of education in a department; identifying differences of the student perception on the service quality based on their academic profiles; identifying which service attributes are more influential in providing service in higher education; and offering recommendation to the management which area(s) still need(s) some improvement.Using the 5-scale questionnaires, the researchers collected the data for the study from graduates of the 5 departments- Accounting, Marketing Management, Secretary Foreign Business Language and Taxation. Pearson Chi-Square and Alpha Cronbach techniques were used to test the validity and reliability before analyzing the data from the questionnaire. Descriptive statistics was deployed to find out the mean value of each indicator. This was followed bv Dummy Regression analysis. JThe findings of the study suggest that faculty plays the most prominent indicator in reflecting the students perception of service quality of department.]]>
