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International Journal of Business Studies

ijbs
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Published by Sekolah Tinggi Manajemen IPMI

ISSN : 25800132 EISSN : 26224585 DOI : https://doi.org/10.32924/ijbs

Core Subject : Economy, Science, Social,

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

International Journal of Business Studies (IJBS) is an international open access and peer-reviewed journal published tri-annually in February, June, and October by IPMI Research Center, Sekolah Tinggi Manajemen IPMI. IJBS aimed to provide research articles in order to have a significant implication on the world of business management studies. In addition, IJBS’s primary objective is to bridge the gap between theory and practice in business management. The journal covers a variety of business management topics and original researchers in the following areas such as: Business Economics, Business Ethics, Marketing Management, Finance Management, Operation Management, Strategic Management, Entrepreneurship, Innovation and Competitiveness, Sustainable Development, Human Resource Management, Leadership, Organizational Behavior, Change Management, Risk Management, e-Business, International Business, Knowledge Management, Management Accounting, Management Control System, Management Information System, and Supply Chain Management.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 160 Documents

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Relationship between Customer Loyalty, Customer Satisfaction, Customer Trust, and Service Quality in E-Commerce Setting: Case Study of Lazada in Indonesia Yulita Fairina Susanti; Albert Hasudungan; Arif Wiratama Prasetyo
International Journal of Business Studies Vol 2 No 2 (2018): International Journal of Business Studies (IJBS)
Publisher : Sekolah Tinggi Manajemen IPMI

The main objective of this study is to examine the relationship of each dimension of Service Quality to Customer Satisfaction and Customer Trust, Customer Satisfaction to Customer Trust and Customer Loyalty, and Customer Trust to Customer Loyalty. The sampling is selected on the basis of random sampling from Jakarta Millennial generation, below 31 years old, that use online transaction. The questionnaire was distributed in 2017 to that Jakarta Millennial respondents on the basis of random sampling selection. This study uses Covariance-Based Structural Equation Modelling, and the variable is adopted by the previous study to see that relationship. The research finds that Website Design, Responsiveness, and Assurance has signiicant effect to Customer Satisfaction, Customization and Assurance has significant effect to Customer Trust, Customer Satisfaction has significant effect to Customer Trust and Customer Loyalty, and Customer Trust has significant effect to Customer Loyalty. This study recommends equal proportion of business efforts between the service delivery and customize technology to retain their customer loyalty, since the results underscore the importance of both technical and service delivery aspects.

Travel Motivation and Domestic Tourist Satisfaction in Bali, Indonesia Filda Rahmiati; Norfaridatul Akmaliah Othman; Vincent Bonavisi
International Journal of Business Studies Vol 2 No 2 (2018): International Journal of Business Studies (IJBS)
Publisher : Sekolah Tinggi Manajemen IPMI

Bali has been selected as the best tourist destination in Indonesia, which have been popular worldwide. This research aimed to analyze the domestic tourist satisfaction in Bali based on Motivation factors. Previous studies supported that motivation could encourage and attract someone to do tourism activities and expecting satisfaction. This research used a quantitative research method to evaluate the motivation factors of Relaxation, Prestige, Cultural, and Accessibility on Tourist Satisfaction. Non-probability sampling with convenience sampling was used in this study. Questionnaires was distributed to 110 tourist tested with validity and reliability before data analysis. All the indicators are valid and reliable which further analyze motivation factors on tourist destination. Data analysis used in this research were multiple linear regression. The result afirmed that relaxation, cultural, and accessibility have significant on tourist satisfaction in Bali, hence, prestige has no significant on tourist satisfaction. Further, all motivation factors have simultaneously significant on tourist satisfaction in Bali with 76.3% of adjusted R2.

Economic Analysis of New Product (Gas for Absorption Chiller in Commercial Segment Customer) Wisnu Haryadi; Yulita Fairina Susanti
International Journal of Business Studies Vol 2 No 3 (2018): International Journal of Business Studies (IJBS)
Publisher : Sekolah Tinggi Manajemen IPMI

The purpose of this is toevaluates a new product called GasCool that will be implemented by the company before this product launch to the costumer. This new product is a solution for the PT Perusahaan Gas Negara, Tbk (“PGN”) to manage their declining revenue in commercial customer segment in the last 4 years. This study used an economic analysis to evaluates GasCool using three parameters. The parameters consist of Net Present Value, Internal Rate of Return and Payback Period.The result indicates that GasCool is feasible to be implemented and sell to the commercial segment customer. The economic analysis has shown that selling GasColl will generate17.6% Internal Rate of Return and 5.5 years Payback Period. Furthermore, the Net Present Value from selling GasCool is Rp10,4 billion in 10 years of implementation and the discount rate for economic analysis is 8.2%.

Banking Health Assessment of Commercial Banks in Indonesia Using RGEC Methods: A Comparative Study Wiwiek Mardawiyah Daryanto; Agung Sri Utami; Tri Septia Rakhmawati
International Journal of Business Studies Vol 2 No 3 (2018): International Journal of Business Studies (IJBS)
Publisher : Sekolah Tinggi Manajemen IPMI

The study aims to analyze and compare the banking health assessment of commercial banks in Indonesia using RGEC methods. RGEC methods are included Risk Proile, Good Corporate Governance, Earnings, and Capital (RGEC). This study used descriptive with quantitative approach. The variables in this study includes Risk Proile using ratio of Non-Performing Loans (NPL) and Loan to Deposit Ratio (LDR), Good Corporate Governance (GCG) using Composite Rating GCG, Earnings using ratios of Return on Assets (ROA), Net Interest Margin (NIM), and Capital using Capital Adequacy Ratio (CAR). The data were collected from audited inancial report of two commercial banks in Indonesia which are PTBank UOB Indonesia and PTBank KEB Hana Indonesia for the period 2013 to 2017. The result showed that the inancial health level of PT Bank UOB Indonesia and PT Bank KEB Hana Indonesia was quite healthy. It indicates that the ability of the corporate's performance results had achieved very well.

An innovation Systems Approach to Sustainability Transitions Between Qatar and Jordan by Using SAP Software System Khaloud AL-SULAITI; Houda ALEQEDAT
International Journal of Business Studies Vol 2 No 3 (2018): International Journal of Business Studies (IJBS)
Publisher : Sekolah Tinggi Manajemen IPMI

This paper aimed to discuss how and where SAP software system can be used. It addresses relevant areas including linear innovation model, multi-level perspective, innovation systems and factors of innovation, factors of innovation, innovation management, circular economy, sustainability transitions, and SAP software system in terms of history, use, digital circular economy business model toolkit, and the difference between linear SAP and circular SAP solutions. It also compares the use of SAP in Qatar and Jordan.

The Impact of Acquisition on Bentoel Internasional Investama Corporation Financial Performance Wiwiek Mardawiyah Daryanto; Bramastra Purnomosidhi; Sarah Khairannisa
International Journal of Business Studies Vol 2 No 3 (2018): International Journal of Business Studies (IJBS)
Publisher : Sekolah Tinggi Manajemen IPMI

Indonesia Tobacco Industry is one of themost prosperous business in the world, globalization made company across the globe racing to acquire tobacco company. Indonesian investment climate allows acquisition conduct by a foreign company in this sector. This study based on the acquisition of PT. Bentoel Internasional Investama (RMBA) by aforeign company (British American Tobacco) in 2010, the data was collected from the annual report of RMBA during 2006- 2015. Four accounting ratio were applied to test the signiicant change in the inancial performance of RMBA five years before and ive years after the acquisition. There is a signiicant difference in the inancial performance of the RMBA between pre and post-acquisition. The signiicant difference can be used as an input to improve RMBA inancial performance. This study provides an empirical analysis before and after acquisition that can be served for a future strategy on acquisition tobacco company in Indonesia.

Spiritual Development Programs, Individual Spirituality and Sustainability Mindset toward Higher Commitment to Social and Environmental Impact Amelia Naim Indrajaya
International Journal of Business Studies Vol 2 No 3 (2018): International Journal of Business Studies (IJBS)
Publisher : Sekolah Tinggi Manajemen IPMI

The aim of this paper is to analyze how the interaction of Spiritual Development Programs, Individual Spirituality and Sustainability Mindset of business school student are impacting toward the commitment to social and environmental impact. In this paper, the case study is taken from the implementation of a curriculum where sustainability mindset is embedded in the students’ lifestyle through spiritual development experiential learning phases which develops students’ understanding of their individual spirituality. By integrating the head, hands and heart the curriculum offers an opportunity for students to develop cognitive, emotional and spiritual intelligence simultaneously while completing their school projects. The journey begins by students designing their own Life Map, in which students are invited to create their vision with the assumption that they can freely pursue their dreams. The real-life challenge begins when they create their own Business as a Force of Good project in which they have to plan and run a profitable business which answers at least one of the Sustainable Development Goals (SDGs) with a minimum amount of investment. This paper shows that students who have been interacting with spiritual development program, has gone through a transformational individual spirituality toward the sustainability mindset where students perceived the new perspective of developing flourishing businesses with social and environmental impact.

Effect of Firm Characteristic to Profitability in PT Indofood Cbp, Sukses Makmur Tbk and PT Mayora Indah Tbk Wiwiek Mardawiyah Daryanto; Donna Kartiningsih; Eka Lestari
International Journal of Business Studies Vol 3 No 1 (2019): International Journal of Business Studies (IJBS)
Publisher : Sekolah Tinggi Manajemen IPMI

This research is aims to examine, analyze, and find the empirical evidence of the influence of firm characteristic proxied by firm age, firm size, sales growth, liquidity, and leverage on profitability proxied by return on sales in PT Indofood CBP, Sukses Makmur Tbk, and PT Mayora Indah Tbk. The study using employed multiple regression as tool for the analysis. The results of this study show that firm age, liquidity, and leverage have significant effect on profitability. However, the firm size and sales growth has no effect on profitability.

How to Survive in Book Store Industry through Strengthening Brand Equity Evita Sukmawati; Leonnard Ong
International Journal of Business Studies Vol 3 No 1 (2019): International Journal of Business Studies (IJBS)
Publisher : Sekolah Tinggi Manajemen IPMI

This study aims to determine the influence of corporate positioning on brand equity. Data were obtained from the result of filling out questionnaires by 200 respondents who were all consumers of Gramedia Book Stores. The data were analyzed descriptively and quantitatively through Structural Equation Modelling (SEM) analysis. The findings revealed that the corporate positioning of the Gramedia Book Stores has a positive and significant effect on consumer brand equity. Further managerial implications are provided.

A Comparative Analysis of Financial Performance: Indonesia And Taiwan Urban Railways Sudarmawan Samidi
International Journal of Business Studies Vol 3 No 1 (2019): International Journal of Business Studies (IJBS)
Publisher : Sekolah Tinggi Manajemen IPMI

In countries with government-owned railways, the subsidies required to maintain service were becoming a serious burden on the state. Declining revenues have left the rail industry struggling to overcome operating deficits and to reduce subsidies from governments. This study aims to analyze the financial performance of Indonesia and Taiwan urban rail system. Financial ratios are employed to measure the profitability, liquidity, activity, and solvency performance of PT. Kereta Api Indonesia (KAI) and Taiwan High Speed Rail (THSR). The data were collected from both companies in the period of 2011-2015 based on its audited inancial report. In addition, the Decree No. KEP-100/MBU/2002 issued by Indonesia Ministry of SOEs was used to validate the inancial health condition with the level of financial assessment. The result showed that KAI had better financial performance in comparison with THSR. Generally, both companies have a challenge in asset utilization and inventory management. Therefore, this study is useful for the managers to tackle the challenges and improve its eficiency. Furthermore, this study could be policy options might be taken to improve both urban railways' performance.

Page 3 of 16 | Total Record : 160

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Dr. Wiwiek Mardawiyah Daryanto, SE-Ak., MM

Contact Email
wiwiek.daryanto@ipmi.ac.id

Phone
+62811894273

Journal Mail Official
ijbs@ipmi.ac.id

Editorial Address
Jl. Rawajati Timur I/1, Kalibata, Jakarta 12750

Location
Kota adm. jakarta selatan,

Dki jakarta

INDONESIA

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Dr. Wiwiek Mardawiyah Daryanto, SE-Ak., MM

Contact Email wiwiek.daryanto@ipmi.ac.id

Phone +62811894273

Journal Mail Official ijbs@ipmi.ac.id

Editorial Address Jl. Rawajati Timur I/1, Kalibata, Jakarta 12750

Location Kota adm. jakarta selatan, Dki jakarta INDONESIA

Abstract

Abstract

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Abstract

Contact Name
Dr. Wiwiek Mardawiyah Daryanto, SE-Ak., MM

Contact Email
wiwiek.daryanto@ipmi.ac.id

Phone
+62811894273

Journal Mail Official
ijbs@ipmi.ac.id

Editorial Address
Jl. Rawajati Timur I/1, Kalibata, Jakarta 12750

Location
Kota adm. jakarta selatan,

Dki jakarta

INDONESIA