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INDONESIA
JOURNAL OF RESEARCH IN MANAGEMENT
Published by INDONESIAN RESEARCH SOCIETY
ISSN : 26545365     EISSN : 26545373     DOI : 10.32424
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Journal of Research in Management aims to accomodate research articles related to management studies. We invite articles in all functional area of management, which mainly about (but not exclusive to) : 1. Human Resource 2. Marketing 3. Financial 4. Operational 5. Strategic Management Our main purpose is presenting current issues in management fields to wide-ranging readers such as academicians, graduate students, and business practitione
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis dan Menejemen Intetrnasional
Articles 5 Documents
 1 
Search results for , issue "Vol 1, No 3 (2018)" : 5 Documents clear
THE EFFECT OF PRODUCT QUALITY, SERVICE QUALITY, CUSTOMER VALUE ON CUSTOMER SATISFACTION AND WORD OF MOUTH RACHMAN, AFIF SYAIFUL
JOURNAL OF RESEARCH IN MANAGEMENT Vol 1, No 3 (2018)
Publisher : INDONESIAN RESEARCH SOCIETY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/jorim.v1i3.36

Abstract

This study aims to find out "The Effect of Product Quality, Service Quality, Customer Valueon Customer Satisfaction and Promotion of Mouth to Mouth". The population in this studywere Telkom customers of IndiHome. This study uses a sample of 150 respondents. Thesampling technique was carried out by convenience sampling method. Data analysis usespath analysis. The results of the analysis show that product quality, service quality,customer value have positive effect on the customer satisfaction of Telkom IndiHome,Purwokerto, (2) Service quality has a positive effect on the customer satisfaction and wordof mouth
THE EFFECT OF ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE: THE MEDIATING ROLE OF ORGANIZATIONAL COMMITMENT ISKANDAR, GILANG BAGASKARA; ANGGRAENI, ADE IRMA
JOURNAL OF RESEARCH IN MANAGEMENT Vol 1, No 3 (2018)
Publisher : INDONESIAN RESEARCH SOCIETY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/jorim.v1i3.34

Abstract

Police officers duties and roles in today?s democratic society are getting complex. As theparty whose responsibility is to enforce law and order, it makes their performance matter themost. This research is aimed to figure out the effect of organizational culture on employeeperformance with the mediating role of organizational commitment. The researchmethodology that used in this study is a case study with survey research method. Purposivesampling technique is used to determine the sample for this research. The sample of thisresearch are 200 police officers of Polres Ciamis. SPSS and Amos statistical software arebeing used for data analysis purpose. The results of this study indicate that organizationalculture has a positive effect on both organizational commitment and employee performance.Additionally, organizational commitment has a positive effect on employee performance aswell as mediating the causal relationship between organizational culture and jobperformance. The result of this study is expected to give the implications to Polres Ciamis inincreasing the performance of its officers.
THE IMPACT OF GENERATIONAL CHARACTERISTIC, WORKLOAD WORK CONFLICT, LEADERSHIP ON JOB STRESS SALAMAH, FITRIANI
JOURNAL OF RESEARCH IN MANAGEMENT Vol 1, No 3 (2018)
Publisher : INDONESIAN RESEARCH SOCIETY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/jorim.v1i3.33

Abstract

The purpose of this study is to determine the effects of generational characteristic, workload,work conflict, leadership, and work culture on work stress. Respondents in this study areSETDA employees including two criteria. First, those born in 1965-1979 and 1980-1994.Secondly, those who work in the SETDA office. Based on the results of research and dataanalysis using multiple regression with dummy variables, the results of this study shows thatgenerational characteristic, leadership and work culture have no effect on work stress.Thus, workload and work conflict has a positive effect on work stress. The implication of theresults of this study, that SETDA needs to strengthen the work culture and maintain goodvalues such as giving support from fellow employees and leaders. Because with strongculture can to reduce work stress among employees. In addition, SETDA needs to improvethe work system like felt by some employees there
THE EFFECT OF PERCEIVED QUALITY, BRAND IMAGE ON CUSTOMER SATISFACTION AND BRAND AWARENESS TOWARD REPURCHASE INTENTION IZZUDIN, MUHAMMAD SIDI; NOVANDARI, WENI
JOURNAL OF RESEARCH IN MANAGEMENT Vol 1, No 3 (2018)
Publisher : INDONESIAN RESEARCH SOCIETY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/jorim.v1i3.44

Abstract

The purpose of this study is to analyze the factors that affect the repurchase intention, whichis brand awareness and customer satisfaction, and the customer satisfaction affected byperceived quality and brand image. The population in this study is Indocafe coffeecostumers in Purwokerto. The total number of samples that used in this study was 120respondents by using convenience sampling. The measurement of variables in this researchusing Likert's scale and hypothesis testing using Structural Equational Modeling (SEM).Based on the result of this study, the average of respondent is male between the ages of20-30 years old and the favorite is Indocafe Coffeemix 3 in 1. The result shows that (1)Perceived quality has a positive effect on customer satisfaction, (2) Brand image has apositive effect on customer satisfaction, (3) Customer satisfaction has a positive effect onbrand awareness, (4) Customer satisfaction has a positive effect on repurchase intention,and (5) Brand awareness has a positive effect on repurchase intention. a. Perceived qualityis a factor that effect the costumer satisfaction and impacts the repurchase intention. Bymaintaining the quality of taste and aroma of Indocafe coffee consumers will be moresatisfied and have an impact on future intention.
THE EFFECTS OF WORK-LEISURE CONFLICT, WORK OVERLOAD AND WORK-FAMILY CONFLICT ON JOB EMBEDDEDNESS: MODERATING ROLE OF PERCEIVED SUPERVISOR SUPPORT PUTRIWULANDARI, FATHIYAH DAMAR; SUDJADI, ACHMAD; INDRAYANTO, ADI
JOURNAL OF RESEARCH IN MANAGEMENT Vol 1, No 3 (2018)
Publisher : INDONESIAN RESEARCH SOCIETY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/jorim.v1i3.45

Abstract

The purpose of this research was to find out the effect of work-leisure conflict, workoverload, work-family conflict on job embeddedness using perceived supervisor support asthe moderating variable. The number of respondents in this research were 81 employees ofBank Mandiri, Fatmawati. Purposive sampling method is used to determine sample of thisresearch. Based on result of the research and data analysis using Moderated RegressionAnalysis techniques with the help of SPSS software to ran the data, it was revealed that: (1)work-leisure conflict has a negative and significant effect on job embeddedness, (2) workoverload has no effect on job embeddedness, (3) work-family conflict has a negative andsignificant effect on job embeddedness, (4) perceived supervision support did not moderatethe negative effect of work-leisure conflict and work-family conflict on job embeddedness (5)perceived supervisor support moderate the negative effect of work overload to jobembeddedness.

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