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International Journal of Management Progress
Published by Universitas Muhammadiyah Buton
ISSN : 26866323     EISSN : 2686634X     DOI : https://doi.org/10.35326/ijmp.v5i2
Core Subject : Economy, Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
International Journal of Management Progress is a peer-reviewed journal that publishes original theoretical and applied papers covering all fields of management including, but not limited to: business ethics, business strategy, entrepreneurship and innovation, marketing, human resource management, organization studies and general management, organizational planning and behavior; applied operations management, applied knowledge management, strategic management, services management, health service management, education management, financial management, policy making and decision making, globalization and management, industrial relations, flexibility, production and management, logistics and supply chain management, public sector management, management engineering, risk management. The journal provides an international forum for academics and professionals, for senior managers in business and industry, managers and administrators in government and public service agencies, public administration and related fields, systems analysts and researchers to share the latest developments and advances in knowledge and practice in all fields of management. This journal is published twice a year in August and February.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis dan Menejemen Intetrnasional
Articles 4 Documents
 1 
Search results for , issue "Vol 1 No 2 (2020): International Journal of Management Progress" : 4 Documents clear
THE EFFECT OF QUALITY OF SERVICE, IMAGE, AND BUSINESS ETHICS ON SATISFACTION AND LOYALITY OF PATIENTS IN HOSPITALS IN MAKASSAR CITY Azhari, Aslan; Modding, Basri; Labbase, Ilham; Plyriadi, Annas
International Journal of Management Progress Vol 1 No 2 (2020): International Journal of Management Progress
Publisher : Institute for Research and Community Service

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (828.296 KB) | DOI: 10.35326/ijmp.v1i2.558

Abstract

Research related to the Effect of Service Quality, Image, and Business Ethics on Patient Satisfaction and Loyalty at Hospitals in Makassar City. This research was conducted which aims to: (1) test and analyze the effect of service quality, image, business ethics on patient satisfaction, (2) test and analyze the effect of service quality, image, business ethics on patient loyalty, (3) test and analyze the effect satisfaction with patient loyalty, (4) test and analyze the indirect effect of service quality, image, and business ethics on patient loyalty through mediating patient satisfaction. This study uses primary data through distributing questionnaires to a total of 203 inpatients as samples from the total number of patients in 2018 totaling 69.337, data collection was carried out from December 2019 to January 2020. Data were analyzed using Structural Equation Modeling (SEM) analysis with program assistance AMOS and SPSS. The results showed that (1) service quality, image, and business ethics had a positive and significant direct effect on patient satisfaction, (2) service quality, image, and business ethics had a positive and significant direct effect on patient loyalty, (3) satisfaction has a positive and not significant direct effect on patient loyalty, (4) an indirect relationship of service quality, image, and business ethics, through mediation satisfaction has a positive and not significant effect on patient loyalty. This means that the provision of good quality services, the application of the hospital's image, and the application of ethical behavior will have a direct role in patient satisfaction and loyalty. Patient satisfaction does not significantly affect patient loyalty due to the existence of a system of tiered referral system which makes it impossible for patients to directly choose the hospital, except in an emergency. Quality of service, image, and business ethics through satisfaction has a positive and not significant effect on patient loyalty. This shows that patient satisfaction is not able to mediate to have a significant influence on patient loyalty.
ANALYSIS OF PROBLEM CREDIT SALES ACCOUNTING TREATMENT IN. ADIRA FINANCE BAUBAU Mahmuda, Dewi
International Journal of Management Progress Vol 1 No 2 (2020): International Journal of Management Progress
Publisher : Institute for Research and Community Service

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (671.782 KB) | DOI: 10.35326/ijmp.v1i2.559

Abstract

This study aims to analyze the accounting treatment for non-performing loans of credit sales at PT. Adira Finance Baubau. The analysis method that being used is descriptive qualitative method. While the collecting method are field research, library research and interview. This research is conducted at PT. Adira Finance Baubau during April 2017. The results showed that the accounting treatment for non-performing problem loans of credit sales at PT. Adira Finance Baubau will be recorded as operating loss of the company. Assets in the form of cars from troubled sales will be withdrawn and repaired, then offered back to the consumers. The income of those troubled cars sales and other new cars sales are expected to recover the company's losses due to the sale of non performing loans so that the performance of PT. Adira Finance Baubau will still look stable even though the company is haunted by business risks of non-performing loans of their own car credit sales.
RELATIONSHIP OF ECONOMIC VULNERABILITY WITH THE ACTION OF CRIMINAL VIOLENCE ON HOUSEHOLD WOMEN Pratiwi, Endang Tri; Dewi, I K; Abdullah, LOD; Malik, Ernawati; Abdullah, Rudi
International Journal of Management Progress Vol 1 No 2 (2020): International Journal of Management Progress
Publisher : Institute for Research and Community Service

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (573.533 KB) | DOI: 10.35326/ijmp.v1i2.560

Abstract

From the description above, the conclusion in this study is basically there are five main causes that trigger the occurrence of domestic violence, namely economic difficulties, disobedience, bad behavior, jealousy, and others (child problems, the husband remarries, people's interference old/in-law). Some of the factors above which are the main factors in the occurrence of domestic violence are problems of economic vulnerability/difficulty. And the forms of domestic violence that are caused due to economic vulnerability problems, namely physical violence, psychological violence, sexual violence and neglect of the household.
AFFECTING FACTORS PERFORMANCE OF LECTURER REMAINS IN THE UNIVERSITY OF MUHAMMADIYAH BUTON Rahim, Rahim; A, Arfiah
International Journal of Management Progress Vol 1 No 2 (2020): International Journal of Management Progress
Publisher : Institute for Research and Community Service

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (618.123 KB) | DOI: 10.35326/ijmp.v1i2.562

Abstract

Lecturers are one of the essential components in an education system in higher education. The roles, tasks and responsibilities of lecturers are very meaningful in realizing the goals of national education, which are to educate the life of the nation, improve the quality of Indonesian people, cover faith and piety, noble character, and mastery of science, technology, and adaptation. Therefore it is necessary to pay great attention to matters relating to improving the performance of lecturers so that lecturers can carry out their tasks more professionally. This study aims to analyze the factors that influence the performance of Permanent Lecturers at Buton Muhammadiyah University. These factors are motivation, competency, leadership, and work environment. The subjects in this study were Permanent Lecturers at the University of Muhammadiyah Buton. The study was conducted using a questionnaire as an primary data collection instrument. Samples taken as many as 40 lecturers using the convinience samling method. To measure the factors that influence the performance of Permanent Lecturers at Buton Muhammadiyah University, multiple analysis is used. The results showed that the motivation, leadership competency, and the work environment of the lecturer had a positive influence on the performance of the Permanent Lecturer at Buton Muhammadiyah University.

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