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Jurnal Manajemen Bisnis
Published by Universitas Muhammadiyah Malang
ISSN : 26552523     EISSN : 20890176     DOI : https://doi.org/10.22219/jmb.v10i1.13949
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
The Universitas Muhammadiyah Malang published Manajemen Bisnis (MB) journal in 2011. Start in December 2018, the MB journal has online ISSN 2655-2523 for articles that publish started from Volume 9 No. 1, April 2019. Then, start from Volume 9 No. 2. MB journal has been accredited for SINTA 4. MB journal is a peer-reviewed and open-access journal published twice a year (April and October). This journal published articles in Bahasa but in 2019 MB journal published all articles in English. This journal only accepts articles from original research results. MB journal welcomes all articles related to management and business fields. Subjects suitable for publication include financial management, marketing management, human resource management, operation management, strategic management, entrepreneurship, business ethics, and international business. Manajemen Bisnis journal has been indexed in Google Scholar and DOAJ. MB journal keeps an attempt to be indexed in other journal directories.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis dan Menejemen Intetrnasional
Articles 7 Documents
 1 
Search results for , issue "Vol 2, No 1 (2012): April" : 7 Documents clear
KEPEMIMPINAN DAN LOYALITAS TERHADAP KINERJA KARYAWAN RSJ MENUR SURABAYA Adiwibowo, A. Suyunus
Manajemen Bisnis Vol 2, No 1 (2012): April
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (278.025 KB) | DOI: 10.22219/jmb.v2i1.1483

Abstract

KEPEMIMPINAN DAN LOYALITAS TERHADAP KINERJAKARYAWAN RSJ MENUR SURABAYAA. Suyunus AdiwibowoRumah Sakit Asrama Haji SurabayaE-mail: as_adiwibowo@yahoo.co.idABSTRACTThis study?s purpose were: 1) To know and analyze whether the commitment, loyalty and discipline ofwork simultaneously influence to the ability of employees at Menur regional mental hospital, Surabaya.2) To know and analyze if commitment, loyalty and discipline of work can partially affect the ability ofemployees, 3) To know and analyze which among commitment, loyalty and discipline of work have themost dominant influence on the ability of employees at Menur regional mental hospital. Data wascollected from employees at the regional mental hospital by using questionnaires. Analyses method usesmultiple linear regression analysis, correlation coefficient, coefficient of determination, simultaneoustests and partial tests. The result of this study indicate that commitment, loyalty and discipline of workhave significant influences on the ability of the regional mental hospital employees simultaneously andpartially, while the most dominant influence is work discipline.Keywords: commitment, loyalty, discipline and ability to work of employees.
SIKAP ONLINE SHOPPING DAN NIAT PENCARIAN INFORMASI TERHADAP NIAT DAN PERILAKU BELANJA Setiowati, Apriliani Kartika; ., Widayat; ., Jasly
Manajemen Bisnis Vol 2, No 1 (2012): April
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (63.891 KB) | DOI: 10.22219/jmb.v2i1.1479

Abstract

SIKAP ONLINE SHOPPING DAN NIAT PENCARIAN INFORMASITERHADAP NIAT DAN PERILAKU BELANJAApriliani Kartika SetiowatiMagister Manajemen - Universitas Muhammadiyah MalangE-mail: apriliani.kartika@gmail.comWidayatFakultas Ekonomi dan Bisnis- Universitas Muhammadiyah MalangE-mail: widayatumm@yahoo.comJasly ByFakultas Ekonomi-Universitas Merdeka PasuruanE-mail: Jasly@yahoo.comABSTRACTThis explanatory study aims to test and analyze how respondents attitudes towards online shoppingeffect, information gathering, shopping intention and behavior. To measure the attitudes toward onlineshopping, attributes associated to online shopping are used. Moreover, the websites revisits andshopping intensity through alternative channels are used to measure the behaviour of the respondentsvisiting intensity to shop online. Partial least square are used to analysis primary data attitudestoward online shopping, purpose to gather information online, shopping intention and shoppingbehaviour. The data was collected by using a questionnaire distributed to online shopping consumersthrough electronic mail. Sample size includes 100 respondents with judgmental sampling technique.The sample?s respondents are members of an online fashion store, online shopping purchasebetween July and September 2011. The result of T-test shows that the attitude towards online shoppinghas positive effect on information searching intention and online shopping intention. Furthermore,the findings show that the purpose the respondent gathers information online has positiveeffect on online shopping intention. Lastly, shopping intention has significant effect on shoppingbehavior. The Q-square score resulted from the study is 0.9275. It means that the model in the studyhas the capacity to predict the possible correlation among the analyzed variables that consist ofattitude, information gathering intention, shopping intention and shopping behavior.Keywords: attitude toward online shopping, information searching intention, online shopping intentionand online shopping behavior.
KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN SEBAGAI ANTESEDEN LOYALITAS PELANGGAN Jatmiko, Rohmat Dwi
Manajemen Bisnis Vol 2, No 1 (2012): April
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (65.766 KB) | DOI: 10.22219/jmb.v2i1.1484

Abstract

KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN SEBAGAIANTESEDEN LOYALITAS PELANGGANRohmat Dwi JatmikoFakultas Ekonomi dan Bisnis Universitas Muhammadiyah MalangE-mail: jetto@umm.ac.idABSTRACTThis study aims to analyze the influence of service quality on customer satisfaction and loyalty at theIslamic hospital Aisiyah Diponegoro Ponorogo (RSIADP). Data analyzed 116 unit of analysis ofquestionnaires distributed to 160 respondents from patient?s next of kin from a sample taken by quotasampling. The definition of customer in this study is the patient?s immediate family (father, mother, sonor daughter) who are waiting for patients hospitalized at least 2 consecutive days in the hospital.Structural equation modeling (SEM) with AMOS Version 5.0 procedure used to test the hypothesizedmodel showed that the quality of inpatient services significantly affect customer satisfaction andloyalty. The study found that more effective customer loyalty is built through quality of service thanthrough customer satisfaction.Keywords: quality of service, customer satisfaction, customer loyalty
PENGARUH BUDAYA DAN KOMITMEN ORGANISASI SERTA HUBUNGANNYA ANTARA PARTISIPASI PENGANGGARAN DAN KINERJA MANAJERIAL PERUSAHAAN AMDK DI PASURUAN Wijayanti, Titik
Manajemen Bisnis Vol 2, No 1 (2012): April
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (67.163 KB) | DOI: 10.22219/jmb.v2i1.1480

Abstract

PENGARUH BUDAYA DAN KOMITMEN ORGANISASI SERTAHUBUNGANNYA ANTARA PARTISIPASI PENGANGGARAN DANKINERJA MANAJERIAL PERUSAHAAN AMDK DI PASURUANTitik WijayantiMagister Manajemen Universitas Muhammadiyah MalangE-mail: titikwijayanti98@yahoo.comABSTRACKThis study examines the effects of 1) budgetary participation on the managerial performance and 2)organizational culture on moderating relationship between budgetary participation and managerialperformance. This study also examine organizational commitment on moderating the relationshipbetween budgetary participation and managerial performance. This study use data obtained fromAMDK companies in Pasuruan through proportional stratified sampling. This studies? respondentsare middle and lower managers in 20 AMDK companies in Pasuruan, East Java, Indonesia. From120 questionnaires distribute to respondents, only 68 questionnaires were returned and were useablefor analysis a response rate of 56,67 %. The method to analyze data is a moderating regressionanalysis. The results show that budgetary participation has no influence on managerial performance.Organizational culture as moderating variable has no influence on relationship between budgetaryparticipation and managerial performance. Organizational commitment as moderating variable hasa negative influence and significant relationship between budgetary participation and managerialperformance.Keywords: organizational culture, organizational commitment, budgetary participation and managerialperformance
ANALISIS KEPUASAN NASABAH ATAS DIMENSI KUALITAS PELAYANAN BANK SYARIAH MANDIRI MALANG Akmalia, Ikfi
Manajemen Bisnis Vol 2, No 1 (2012): April
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (73.923 KB) | DOI: 10.22219/jmb.v2i1.1485

Abstract

ANALISIS KEPUASAN NASABAH ATAS DIMENSI KUALITASPELAYANAN BANK SYARIAH MANDIRI MALANGIkfi AkmaliaBank MandiriE-mail: lyha_amalya@yahoo.comABSTRACTThe purpose of this study is to know the customers satisfaction of service quality by the Bank SyariahMandiri Malang. A satisfaction index (IKP) and Cartesians Diagram is used to analyze the customersatisfaction of service quality. 16 indicators are used for the IKP, where 9 indicators that representscustomers satisfaction, while 7 indicators dissatisfaction. According to this index, 56% of customersare satisfied, while 43% are not. From the result of calculation above, it can be concluded based onthe Cartesians Diagram that the satisfaction quality dimensions (Tangible, Reliability, Responsiveness,Assurance) in quadrant A, that there needs to be a decrease in service time for queues. For theCartesians diagram in the category C, lower priority is given to accurate recording system free fromerror, employees who gives personal attention to customers, and also a company that truly caresabout the interests of each customers. For Cartesians diagram result in category D is employees whounderstand the specific needs of customers, employees who are always being polite to customers,readiness to respond to customer demand, willingness to help customers, and the use of moderntechnology.Keywords: service quality, customer?s satisfaction
DAFTAR ISI JURNAL MANAJEMEN BISNIS VOL. 02 NO.1 HAL. 1-98 APRIL 2012 ISI, DAFTAR
Manajemen Bisnis Vol 2, No 1 (2012): April
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (41.312 KB) | DOI: 10.22219/jmb.v2i1.1478

Abstract

MANAJEMEN BISNISJurnal Penelitian dan PemikiranDAFTAR ISIISSN : 2089-0176SIKAP ONLINE SHOPPING DAN NIAT PENCARIAN INFORMASI TERHADAPNIAT DAN PERILAKU BELANJAApriliani Kartika Setiowati, Widayat, dan Jasly By .............................................................. 1PENGARUH BUDAYA DAN KOMITMEN ORGANISASI SERTAHUBUNGANNYA ANTARA PARTISIPASI PENGANGGARANDAN KINERJA MANAJERIAL PERUSAHAAN AMDK DI PASURUANTitik Wijayanti .............................................................................................................................. 9PERSEPSI KEADILAN KOMPENSASI TERHADAP KOMITMENORGANISASIONAL MELALUI KEPUASAN KERJAWilujeng Rahayu ......................................................................................................................... 19ANALISIS KEPERCAYAAN NASABAH PENGGUNA ATMYeni Dwi Meilianasari ................................................................................................................ 29KEPEMIMPINAN DAN LOYALITAS TERHADAP KINERJA KARYAWAN RSJMENUR SURABAYAA. Suyunus Adiwibowo ............................................................................................................. 41KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN SEBAGAIANTESEDEN LOYALITAS PELANGGANRohmat Dwi Jatmiko ................................................................................................................... 59ANALISIS KEPUASAN NASABAH ATAS DIMENSI KUALITAS PELAYANANBANK SYARIAH MANDIRI MALANGIkfi Akmalia .................................................................................................................................. 69PENGARUH CORPORATE SOCIAL RESPONSIBILITY DAN GOODCORPORATE GOVERNANCE TERHADAP KINERJA PERUSAHAANRetno Kusuma Dewi dan Bambang Widagdo ....................................................................... 81
ANALISIS KEPERCAYAAN NASABAH PENGGUNA ATM Meilianasari, Yeni Dwi
Manajemen Bisnis Vol 2, No 1 (2012): April
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (110.249 KB) | DOI: 10.22219/jmb.v2i1.1482

Abstract

ANALISIS KEPERCAYAAN NASABAH PENGGUNA ATMYeni Dwi MeilianasariJurusan Manajemen Fakultas Ekonomi UMME-mail: yeni.meili@gmail.comABSTRACTThis study aims to determine the user?s ATM customer Trust and ability to determine the effect ofvariables, variable benevolence, and variable integrity of customer Trust. The respondents are consumerof the Bank. Data collecting uses questionnaires and distributed to ATM customer who haveused it for their daily transaction. The analysis tool used is a logistic regression analysis. Surveyresults reveal that the variable ability, benevolence variables significantly influence the integrity ofcustomer Trust. The most dominant variable is the variable effect of kindness. This research customermust know the things offered by the bank and the bank until there arose a belief in the bank willchoose to save their money.Keywords: ability, benevolence, integrity, and customer trust.

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